Analyzing 9,886,1679.9M ReviewsFor 27,84827.8K Experts
Google reviewers report a perfect five-star average from 217 ratings, highlighting consistent praise for the company's professionalism and effective treatment of various pests including wasps, bed bugs, and mosquitoes. Customers frequently cite excellent communication, punctuality, and flexible scheduling as key benefits, noting that staff members clearly explain processes and follow up on results. With no negative patterns identified in the provided excerpts, the feedback emphasizes thorough inspections and helpful customer service.
Data from Google, last updated November 10, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
217 Google reviews we collected
Phrases our text analysis found in 199 written reviews
Price verdicts customers left with their Google review
Middle half of what 10 customers paid ($176–$426) · gold mark = category median.
How often each topic comes up in the written reviews
We read 199 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The folks at Good Neighbor were very helpful and responsive, even over a holiday weekend.”
“I highly recommend them to anyone looking for reliable and professional pest control services.”
“In conclusion, I cannot recommend your pest control service highly enough.”
“They were courteous, knowledgeable, did an awesome job.”
“They came out quickly and successfully exterminated the nest.”
“as well as professional and answered all my questions.”
“…Steve takes his time during treatments and overall very personable, reasonable and their customers are there top priority always!…”
“Great communication, honest advice, and dependable results.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Good Neighbor Pest Services for 8 kinds of job. Pick one to see what they paid and said.
Started using Good Neighbor this spring for mosquito control after using another service for many years and my family has been very happy with the results. They have great customer service and communicate very well.
Discovered a yellow jacket nest while mowing our lawn. I contacted Good Neighbor Pest Services after reading all the great reviews. They came out quickly and successfully exterminated the nest. Very happy with the service they provided! Highly recommended.
Good Neighbor was excellent! There was great communication between the owner Steve and his wife on getting an appointment set up for myself that met my scheduling needs perfectly. The pest control services offered were top notch and if you ask Steve was more than happy to share his knowledge about anything that was…
Steve really took the time to help us find out what was causing our gnat problem. He found the source and we stopped seeing flys by the end of the week! Will definitely be using them for future pest issues.
Highly recommend Good Neighbor Pest Service! We had a wasp nest in our roof that needed to be dealt with, and from start to finish the experience was excellent. Steve came out, handled the nest quickly and safely, and took the time to put preventative measures in place so we won’t be dealing with the same problem…
We had excellent service from the entire team at Good Neighbor Pest. They replied to my texts during late hours, were extremely detailed and honest, and were very upfront about the process and pricing. Steve was not only friendly, but so considerate of our circumstances and needs. I am always appreciative of…
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 51 | $58–$128 |
| Cockroach extermination | 44 | $73–$246 |
| Rodent extermination | 39 | $83–$323 |
| Spider extermination | 30 | $76–$166 |
| Bug & insect extermination | 26 | $58–$133 |
| Hornet & wasp extermination | 25 | $91–$282 |
| Ant extermination | 24 | $76–$214 |
| Mosquito extermination | 16 | $66–$106 |
5.0 ★★★★★ 217 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Very polite and professional, would recommend!
Thank you so much Miss Palmer! Steve also told us about how nice and sweet you and your sister were, and all about your cool cat, named Toothless 🤗 Please let us know if you ever need us again 🙂
The folks at Good Neighbor were very helpful and responsive, even over a holiday weekend. Steve was very friendly, like a "good neighbor", see what I did there? as well as professional and answered all my questions. Would definitely recommend.
Hey there Mr. Lacey, we were very pleased to be able to be there when you needed us, and it was our pleasure. We will probably keep Steve around al little longer…lol. Thanks so much for telling others about your experience. If you ever need us again, just let know 🙂
Started using Good Neighbor this spring for mosquito control after using another service for many years and my family has been very happy with the results. They have great customer service and communicate very well.
Mr. Dungan, we are so glad that we were able make it to where you guys can enjoy your outdoor area with our Mosquito treatment program, and we truly appreciate the opportunity.
Discovered a yellow jacket nest while mowing our lawn. I contacted Good Neighbor Pest Services after reading all the great reviews. They came out quickly and successfully exterminated the nest. Very happy with the service they provided! Highly recommended.
We were very pleased to be able to take care of the dangerous Yellow Jacket nest for you guys. Steve said that you were really nice and friendly people. If you guys ever need anything else, Lindsey, just let us know 🙂
They were courteous, knowledgeable, did an awesome job. Thank you.
Hey John and Karen, helping you guys was a pleasure and we really appreciate having had the opportunity to do so.
We had an issue with wasps getting in the house and contacted our pest control provider about it. After coming they said there wasn't anything they could do. So we reached out to Good Neighbor Pest Services. Mr. Steve came out and did a very thorough inspection and explained to us what was going on. He did work both outside and inside of the house. And we have not had an issue since! We were so impressed that we switched over to him for our routine pest control. He was just like what others had said in their reviews. I highly recommend them! He truly cares about what he is doing.
Hey Kemberli! Thank you so much for taking the time to leave such a thoughtful review. Steve has always had a knack for tracking down Carpenter Bees, Hornets, Yellow Jackets, Wasps… and just about anything else that stings 🤷🏼♀️…lol. Thankfully, he enjoys the challenge, and even more than that, he enjoys helping people get their homes back. We’re so glad you gave us the opportunity to earn your trust after your previous experience. It means a lot to know that the inspection, explanation, and treatment gave you the relief you were looking for. Hearing that you chose to make Good Neighbor Pest Services your routine pest control provider is one of the highest compliments we could receive. It has truly been a pleasure serving you, and we look forward to keeping your home well defended for many years to come. Thank you again for your trust, your kind words, and your recommendation! 🙂
Great folks to work with, and they do a fine job!
Mr. Bryant, you guys are great customers and I truly appreciate the recognition!
Highly recommend Good Neighbor Pest Services! Fantastic customer service and excellent communication. I reached out to set up an appointment and they came out that same week! Not to mention they really try and work with your schedule to find what works best for you. They get the job done and are very knowledgeable!
Hey Katie, Thank you so much for the kind review! It was truly a pleasure serving you and Matthew. We’re so glad we were able to coordinate a time that worked well for everyone and get your pest issue taken care of quickly. We appreciate the trust you’ve placed in Good Neighbor Pest Services, and we look forward to helping keep your home pest-free for years to come. And once again, congratulations on your sweet little one that’s on the way! We couldn’t be more excited for you both. —Steve
Great customer service and very personable, knowledgeable staff. And most importantly, the pest control is working! I'm very happy with my decision to work with Good Neighbors.
Hi Debra, we’re so glad to have successfully taken care of your initial pest defense, and we look forward to providing ongoing maintenance services for you and your daughter Maddie's home. We found you both to be very personable as well, and we believe you ladies will be a wonderful addition to the Gardendale community 🙂
Highly recommend Good Neighbor Pest Services! They are knowledgeable, professional, and easy to communicate with. As a local company, they truly care about their customers and provide excellent service. Great communication, honest advice, and dependable results. We will definitely continue using them in the future!
Hey Raeghan, it’s Steve. Thank you for taking the time to let others know of your experience with us — it is truly appreciated. You and Stephan are developing a very nice home for yourselves and Carrie, and the family pup Apollo of course, and we are glad to have the opportunity to contribute by providing quality pest defense for you all. Looking forward to providing service well into the future 🙂
Analyzing 9,886,1679.9M ReviewsFor 27,84827.8K Experts
