Experts Reviews · Company report
Good Neighbor Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Good Neighbor Pest Services

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 217 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good Neighbor Pest Services is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good Neighbor Pest Services is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good Neighbor Pest Services is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good Neighbor Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good Neighbor Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good Neighbor Pest Services is better than —% of pest control services.–
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Reviews for your job

Customers hired Good Neighbor Pest Services for 8 kinds of job.

Good Neighbor Pest Services for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#93 / 313
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 51 Google reviews tagged “General pest inspection” · showing 20

Kemberli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had an issue with wasps getting in the house and contacted our pest control provider about it. After coming they said there wasn't anything they could do. So we reached out to Good Neighbor Pest Services. Mr. Steve came out and did a very thorough inspection and explained to us what was going on. He did work…

Reasonable priceHornet & wasp exterminationGeneral pest inspection
Deb5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great customer service and very personable, knowledgeable staff. And most importantly, the pest control is working! I'm very happy with my decision to work with Good Neighbors.

Reasonable priceGeneral pest inspection
Raeghan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend Good Neighbor Pest Services! They are knowledgeable, professional, and easy to communicate with. As a local company, they truly care about their customers and provide excellent service. Great communication, honest advice, and dependable results. We will definitely continue using them in the future!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Good Neighbor was excellent! There was great communication between the owner Steve and his wife on getting an appointment set up for myself that met my scheduling needs perfectly. The pest control services offered were top notch and if you ask Steve was more than happy to share his knowledge about anything that was…

Paid $200+Great priceHornet & wasp exterminationGeneral pest inspectionBee extermination
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and even better communication which is awesome

Paid $200+Reasonable priceHome inspectionGeneral pest inspectionBug & insect extermination
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The best pest control company I’ve ever used in the local area! Very thorough, detail oriented, knowledgeable, friendly, and effective!! Highly recommend!!

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
Molly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Such great caring people. We’ve used them twice now, and they’ve remediated our issues within one visit. We won’t use another pest control company!

Paid $160–180Great priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Susan15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Service has been very good and thorough. Learned a lot about carpenter bees.

Reasonable priceGeneral pest inspectionBee exterminationBug & insect extermination
templinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Solved my current creepy crawly issue and treated for seasonal issues. No pressure, no forced contracts!!! Best In The Area 💯

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome. Easy to communicate with, kind and professional. Great with my kids and very respectful. Can’t recommend them enough.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stewart and the staff at Good Neighbor Pest Control are absolutely awesome. They explain everything extremely well and they are super professional. We transferred from a big company to this pest control company and haven’t ever been happier. They are able to meet all of our pest control needs and make us feel like family!!

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Sherri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Steve is extremely knowledgeable about all kinds of pest control- especially about carpenter bees. He has treated our home for over 4 years now and we have not seen any new holes. Thank you Steve

Bee exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
CurtisLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Let me start by saying that Steve was awesome! His knowledge and experience and passion for his work are unsurpassed! He service my home for pest and install an exclusion for me. He inspected my home throughly and addressed everything that could have been an issue. I wouldn't hesitate to call him for any other…

Bug & insect exterminationHome inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Avery3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called about issues we were having with pest and Stewart was here the next day! Steve and Stewart were both friendly and explained everything. Great pricing and customer service! I highly recommend Good Neighbor to anyone in need of pest services!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Kerri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very satisfied with our service. We love Steve and Stewart. They have always been here to take care of any issues.

General pest inspection+ Responsiveness+ Quality+ Professionalism
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These gentlemen are some of the friendliest people we’ve ever encountered. They are very thorough, patient, and knowledgeable. We’ve dealt with other pest companies in the past and none were so personable.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From the moment you sign up for service, to the moment they walk in the door, you will experience nothing less than professionalism and people who care. My wife and I both have crazy schedules and they go above and beyond to work around us as best as they can. We absolutely would recommend them for any pest service needs you have!

General pest inspection+ Responsiveness+ Punctuality+ Quality
Meg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good Neighbor Pest Services is truly the best of the best! They are responsive, fast, and perform quality work. Not only that, they are professional but personable and truly care about their customers. I definitely 10/10 recommend!

General pest inspection+ Responsiveness+ Punctuality+ Quality
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great pest prevention service company that’s local to Gardendale. Steve and Stewart have proven to be extremely knowledgeable, on time with excellent communication and very professional. I highly recommend Good Neighbor pest control.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Good Neighbor Pest Services is the best pest and customer service ever! The thorough inspection and coverage, and knowledge and expertise is like nothing we have experienced in the past. We live right next to a field and are so thankful for Stewart trouble shooting entry areas and he always goes the extra mile in…

Cockroach exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (31 more) →

Price

$282+160% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 61%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection51$58–$128
Cockroach extermination44$73–$246
Rodent extermination39$83–$323
Spider extermination30$76–$166
Bug & insect extermination26$58–$133
Hornet & wasp extermination25$91–$282
Ant extermination24$76–$214
Mosquito extermination16$66–$106

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