Experts Reviews · Company report
Good Neighbor Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%94+24.5Value 15%100+15.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Good Neighbor Pest Services

Birmingham, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #111Position by Experts Score among all companies we track in this category. of 363 pest control services · 5.0★ from 217 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good Neighbor Pest Services is better than 96% of pest control services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good Neighbor Pest Services is better than 94% of pest control services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good Neighbor Pest Services is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good Neighbor Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good Neighbor Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good Neighbor Pest Services is better than —% of pest control services.–
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Reviews for your job

Customers hired Good Neighbor Pest Services for 8 kinds of job.

Good Neighbor Pest Services for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 322
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Rodent extermination”

Raeghan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Highly recommend Good Neighbor Pest Services! They are knowledgeable, professional, and easy to communicate with. As a local company, they truly care about their customers and provide excellent service. Great communication, honest advice, and dependable results. We will definitely continue using them in the future!

Reasonable priceRodent exterminationGeneral pest inspectionBug & insect extermination
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The best pest control company I’ve ever used in the local area! Very thorough, detail oriented, knowledgeable, friendly, and effective!! Highly recommend!!

Great priceRodent exterminationGeneral pest inspectionCockroach extermination
BLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Not only got rid of roaches... Rats, Done! Carpenter Bees, Done! Ants, Done! Nice to have a "Good Neighbor" to get our pest control needs done! And Done Right!

Ant exterminationBee exterminationCockroach extermination
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Good Neighbor is amazing to work with and look forward to their continued service for my pest control needs. Steve is so nice and professional and always willing to go above and beyond to make sure everything is taken care of. I highly recommend Good Neighbor! Edit: I have been doing business with Good Neighbor…

Reasonable priceRodent extermination
Charlotte8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We had excellent service from the entire team at Good Neighbor Pest. They replied to my texts during late hours, were extremely detailed and honest, and were very upfront about the process and pricing. Steve was not only friendly, but so considerate of our circumstances and needs. I am always appreciative of…

Paid $200+Reasonable priceRodent extermination
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys are awesome. Easy to communicate with, kind and professional. Great with my kids and very respectful. Can’t recommend them enough.

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stewart and the staff at Good Neighbor Pest Control are absolutely awesome. They explain everything extremely well and they are super professional. We transferred from a big company to this pest control company and haven’t ever been happier. They are able to meet all of our pest control needs and make us feel like family!!

Bee exterminationBug & insect exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Sherri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Steve is extremely knowledgeable about all kinds of pest control- especially about carpenter bees. He has treated our home for over 4 years now and we have not seen any new holes. Thank you Steve

Bee exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Jenny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These gentlemen are some of the friendliest people we’ve ever encountered. They are very thorough, patient, and knowledgeable. We’ve dealt with other pest companies in the past and none were so personable.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Barry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great pest prevention service company that’s local to Gardendale. Steve and Stewart have proven to be extremely knowledgeable, on time with excellent communication and very professional. I highly recommend Good Neighbor pest control.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
AnesiaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My experience with Good Neighbor has been absolutely wonderful from start to finish. Everyone is so nice & informative. They’ve made buying my first home a little easier not having to worry about vermin or pests out here in the woods. Amazing company!

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10/10 would recommend this company for pest issues! The company was very quick to get back to me to set up a service. Stewart was professional, prompt and the issues were handled quickly!

General pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Kenny2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have used a couple different pest services over the years until this one. I have always had extremely good service from Steve the owners and Stuart, and all the other employees I interact with. And their pest monitoring and extermination services are top notch at an affordable price. They're always very thorugh…

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Kris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve has been taking care of my yard for a long time now and I think he and his employees do a great job. What I like best about him is that someone at the business is reachable via text pretty close to 24/7. He stands behind his company’s work. Even when it costs him. Highly recommend.

Mosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
caseyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a horrible rodent infestation due to living in a pea field. Stewart came to the rescue! We was hesitant about putting poison out in the house due to having small animals but Stewart assured us they would be fine! Which was super good to hear! He set poison in a small lock box out of the dogs reach in each…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Breanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10/10 Recommend these guys!! Our initial visit was nothing less than perfect. Stewart explained everything to a T from what the plan was to showing us exactly what all he did while here (we had to leave for an hour for the flea spray due to having children.) he walked us completely through our home and got into…

Cockroach exterminationFlea & mite exterminationRodent extermination
AmandaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mr.Stewart is AMAZING he thoroughly checks all areas for any pests , listens to my concerns & educates us very well on the services he is providing. This is my first time using pest control services & im so glad I chose to go with them. They are such an amazing , professional & friendly company! & they don’t cost an…

Bug & insect exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Megan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys are hands down THE BEST. I have tried several other pest control companies and could never get anyone to come out consistently or even get a call back. We had a big rodent problem due to 2 recently abandoned houses that have not been kept up. They answered my message very quickly, and came out the day…

Cockroach exterminationHornet & wasp exterminationMosquito extermination
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Good Neighbor Pest Services! Mr. Steve and Stewart are very honest and fair. Stewart sealed all entry points in our home and went the extra mile to clean draws etc. If you want honest and skilled professionals I highly recommend them. Other companies gave unjustifiably high estimate costs and they…

Rodent extermination
MarilynLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve and Stewart are just awesome guys. Always friendly. Always on time. Highly recommend!

Cockroach exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend this company. When I first meet Steve and his son in law Jeremy I immediately got the feeling that we could trust them. They are very friendly, fast and are willing to help with an issue that you may have. They have great prices for both terminate and pest control. I will recommend them to anyone…

Rodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
Tommy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are very informative in any aspect of pests when asked. Stewart treated my house for rodents and within the first treatment there was a major difference. The noises, nightly action, and gnawing was gone after the first week to week and a half. I would recommend them. Fast action, great communication, and very…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Cody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The owner Steve, is a very friendly guy, he came in explained every detail to eliminate my Rodent issue, did exactly as he said and I no longer have the issue. And they recently just hired a new guy Stewart that is also super friendly, came in yesterday did my monthly treatment. These guys are your run of the mill…

Ant exterminationCockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Tara7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and timely service, with excellent follow up to make sure whatever pest problem you have has been resolved.

Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
RosalindLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good Neighbor’s has been the most competent pest control service I’ve used in the past 20 years. He’s thorough, and brings conditions to my attention that I don’t see. I can trust what he tells me. Thank you Steve for being honest and watchful!

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
KathrynLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve is amazing! He is always on time and does a great job protecting our home of bugs and rodents. Thank you! I highly recommend his services!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kaitrin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My name is Teresa Doherty and I don't have a Google account, so,, I am using my Granddaughters to post this review. I called many before I found Steve and thank the Lord I did. He is honest, professional, courteous and down to earth. His cost can not be beat for the quality of work. Always up front with the job…

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
AmberLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I love Good Neighbor Pest Services! When I was looking for pest control on Google I came across the business. What caught my eye was that great reviews that others where leaving, so I decided to give them a call. I am so glad that I did! Steve came a few days later and did a through spray inside and outside of my…

Cockroach exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
james2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I manage properties in the Birmingham area and from experience it is hard to find someone with all the right business elements. The right business elements includes someone that is reliable, reasonably priced and provides quality work. Steve has them all.I really appreciate Steve's knowledge and professionalism. He…

Ant exterminationCockroach exterminationRodent extermination+ Professionalism+ Value
Mervin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve was very thorough of his assessment of the pest situation. There was good communication of his plan to resolve the issues. Steve was also able to fix the root cause as well as fix the problem. I would recommend Steve to anyone

Flea & mite exterminationGeneral pest inspectionRodent extermination
Andretia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr. Steven with Good Neighbors Pest Control have Been Servicing My Home for the Past couple Of Months and I Haven’t seen Any Rodents since He placed the Bait down. He comes around when he say he will. He is Very Professional and Polite giving You the Hands on Experience of Explaining in Detail the procedure and…

Ant exterminationCockroach exterminationGeneral pest inspection
Linda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Steve is both innovative and dedicated with the problem. I highly recommend his service.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Steve is the most thorough and helpful pest control professional I have ever utilized. He is punctual and responsive, plus he is an absolute expert in pest control. In addition, he is very professional in how he handles his business and is just a good trustworthy person. He has eradicated all the bugs and rodents in…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I received excellent service from Good neighbor pest service. Very friendly and knowledgeable. I would recommend this company to everyone.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
Andrewa year ago★★★★★

Rating only, no written review.

Paid $200+Great priceRodent extermination
Wendell1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Rodent extermination+ Professionalism
Michele8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Whalen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Cockroach exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Andrew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Price

$282+160% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 61%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection51$58–$128
Cockroach extermination44$73–$246
Rodent extermination39$83–$323
Spider extermination30$76–$166
Bug & insect extermination26$58–$133
Hornet & wasp extermination25$91–$282
Ant extermination24$76–$214
Mosquito extermination16$66–$106

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