Window cleaning service · Ferndale, WA · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 52 property cleanup servicesiPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★281 Google reviews · 24 photos
94%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Good2CU 4.9 out of 5 based on 281 reviews, with the owner responding to 92% of them. Customers frequently praise the company for punctuality, competitive pricing, and thorough cleaning of windows, gutters, and solar panels. Staff are often described as professional, polite, and detail-oriented, with many clients noting long-term satisfaction. However, some lower-rated reviews cite missed appointments, poor communication during scheduling, and incomplete gutter work as recurring issues.
Google rating: 4.9 out of 5 from 281 reviews (94% five-star).
Reviews on this page: 281 Google reviews (237 with written comments, 4 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 12, 2026.
Service: Property Cleanup Service serving Ferndale, Washington.
Data from Google, last updated October 28, 2026.
Score profile vs other property cleanup services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Good2CUProperty Cleanup Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good2CU: 89/100 on this factor. Category median: 94.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good2CU: 88/100 on this factor. Category median: 94.A
88
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good2CU: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good2CU: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good2CU: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good2CU: 100/100 on this factor. Category median: 88.A
100
Bar = this company · dark tick = category median.
Star ratings
281 Google reviews we collected
4.9of 5
5 stars26494%
4 stars135%
3 stars10%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 237 written reviews
99%praise
Praise46399%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
96%fair
Great price1141%
Reasonable1556%
Overpriced14%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results13529%
Staff & attitude9621%
Speed & response8919%
Would recommend6414%
Price & value5512%
Communication194%
Honesty & trust82%
What customers talk about
We read 237 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Reliable, quality work from polite and professional workers.”
“Scheduling was super easy, they arrived right on time, and the team was incredibly friendly and professional.”
“On time, detail oriented, and competitively priced.”
“We recommend their services to everyone and you will be very satisfied!”
“The employees are always so cheerful and friendly and they do a quick and thorough job for a really fair price.”
“Brian at Good 2CU is the nicest guy but also very thoughtful and explains all the hard things regarding window cleaning.”
“They didn't clean the gutters covered with leaf guards very well, and the gutters without leaf guards seemed ignored because they had water and debris in them.”
“What I appreciated most was that they were honest with their recommendation for how frequently we should have our ducts cleaned in the future -- based…”
People customers mention
Brian23 reviews
Job3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Good2CU for 7 kinds of job. Pick one to see what they paid and said.
GGregLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
On time, detail oriented, and competitively priced.
I recommend them for gutters! Now we are ready for the rainy season.
Edit to add: second year, still very happy
Good 2 C U Gutter Cleaning made the whole process a breeze! Scheduling was super easy, they arrived right on time, and the team was incredibly friendly…
Great priceGutter cleaningRoof cleaning
LLarry6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Good 2 CU has been taking care of our gutters for five years. Their service is consistently excellent, and the owner, Brian, is hands-on and really pays attention to detail. Everyone is focused on quality service, and it shows.
JJanie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Had been waiting for these folks to begin service outside of Whatcom for over 8 months. Well worth the wait & the $.
Brian came on a Friday and worked alone all day. He did a fabulous job on my roof/gutters and windows. His work was meticulous and he, a consummate professional!
Thank you for the joy of looking out through clean windows!
Interior & exterior window cleaningGutter cleaningService not listed
MMike5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
On time, on budget, did a great job with cleaning our solar panels and exterior windows.
SStephen6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★
A little disappointed this time in that they missed the initial appointment and were difficult to contact for rescheduling. Being the one who organized additional business for Good 2CU with neighbors, I expected better service
When the job was finally completed, my two garden hoses (which their staff used) were…
Reasonable priceService not listed
EElaineLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Fast, efficient, courteous and responsive. The guys working for Good 2CU did a great job.
On time, detail oriented, and competitively priced.
I recommend them for gutters! Now we are ready for the rainy season.
Edit to add: second year, still very happy
Good 2 C U Gutter Cleaning made the whole process a breeze! Scheduling was super easy, they arrived right on time, and the team was incredibly friendly and professional. Great service at a great price—definitely excellent value for money. Highly recommend!
Edit to add: third year, and same great service
Price assessment: Great price
Services: Gutter cleaning, Roof cleaning
Response from the owner · 2 years ago
Greg, Glad to help you protect your house.
L
Larry H6 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Good 2 CU has been taking care of our gutters for five years. Their service is consistently excellent, and the owner, Brian, is hands-on and really pays attention to detail. Everyone is focused on quality service, and it shows.
Services: Gutter cleaning
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 5 years ago
Larry, Thanks for the five star review!
J
Joel LipsonLocal Guide · 16 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Really appreciate their attention to details, so nice to have clean windows.
Price assessment: Reasonable price
Positive: Punctuality, Professionalism
Services: Window washing
Services: Interior & exterior window cleaning
Response from the owner · 5 years ago
Thomas,
Thank you for choosing Good2CU to clean the windows on the exterior of your Fairhaven codons.
We enjoy cleaning windows and making things brighter!
J
Janie ross-johnson5 reviewsiTotal number of Google reviews Janie has written across all businesses on Google Maps, not just this one.
Had been waiting for these folks to begin service outside of Whatcom for over 8 months. Well worth the wait & the $.
Brian came on a Friday and worked alone all day. He did a fabulous job on my roof/gutters and windows. His work was meticulous and he, a consummate professional!
Thank you for the joy of looking out through clean windows!
Services: Interior & exterior window cleaning, Gutter cleaning, Service not listed
C
claire mcphee6 reviewsiTotal number of Google reviews claire has written across all businesses on Google Maps, not just this one.
A little disappointed this time in that they missed the initial appointment and were difficult to contact for rescheduling. Being the one who organized additional business for Good 2CU with neighbors, I expected better service
When the job was finally completed, my two garden hoses (which their staff used) were ""dumped" in place and my backyard gate was left open. Not as good overall as my previous experience with them.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 years ago
Stephen,
Thanks for letting us know how we did...We are biased, but Rachael does a great job explaining our services - Kelsey and Reilly take pride in cleaning windows thoroughly and always communicate any issues with your glass.
We appreciate your business!!!
E
Elaine CressLocal Guide · 12 reviewsiTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.