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Good2CU

Window cleaning service · Ferndale, WA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 52 property cleanup servicesPosition by Experts Score among all companies we track in this category. · better than 43%
4.9 ★★★★★ 281 Google reviews · 24 photos
94%five-star reviews
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
2.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
Oct 2026latest review

Good2CU at a glance

Google reviewers rate Good2CU 4.9 out of 5 based on 281 reviews, with the owner responding to 92% of them. Customers frequently praise the company for punctuality, competitive pricing, and thorough cleaning of windows, gutters, and solar panels. Staff are often described as professional, polite, and detail-oriented, with many clients noting long-term satisfaction. However, some lower-rated reviews cite missed appointments, poor communication during scheduling, and incomplete gutter work as recurring issues.

  • Google rating: 4.9 out of 5 from 281 reviews (94% five-star).
  • Reviews on this page: 281 Google reviews (237 with written comments, 4 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Property Cleanup Service serving Ferndale, Washington.

Data from Google, last updated October 28, 2026.

Score profile vs other property cleanup services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction89Reliability88Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 89 (median 94)Reliability: 88 (median 94)Craft & service: 100 (median 99)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 88)
Good2CUProperty Cleanup Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Good2CU: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Good2CU: 88/100 on this factor. Category median: 94.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Good2CU: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Good2CU: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Good2CU: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Good2CU: 100/100 on this factor. Category median: 88.A
100

Bar = this company · dark tick = category median.

Star ratings

281 Google reviews we collected

  • 5 stars26494%
  • 4 stars135%
  • 3 stars10%
  • 2 stars00%
  • 1 star31%

Praise vs complaints

Phrases our text analysis found in 237 written reviews

  • Praise46399%
  • Complaints31%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1141%
  • Reasonable1556%
  • Overpriced14%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results13529%
  • Staff & attitude9621%
  • Speed & response8919%
  • Would recommend6414%
  • Price & value5512%
  • Communication194%
  • Honesty & trust82%

What customers talk about

We read 237 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Reliable, quality work from polite and professional workers.”
  • “Scheduling was super easy, they arrived right on time, and the team was incredibly friendly and professional.”
  • “On time, detail oriented, and competitively priced.”
  • “We recommend their services to everyone and you will be very satisfied!”
  • “The employees are always so cheerful and friendly and they do a quick and thorough job for a really fair price.”
  • “Brian at Good 2CU is the nicest guy but also very thoughtful and explains all the hard things regarding window cleaning.”
    “They didn't clean the gutters covered with leaf guards very well, and the gutters without leaf guards seemed ignored because they had water and debris in them.”
  • “What I appreciated most was that they were honest with their recommendation for how frequently we should have our ducts cleaned in the future -- based…”

People customers mention

  • Brian 23 reviews
  • Job 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Good2CU for 7 kinds of job. Pick one to see what they paid and said.

Recent reviews

GregLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

On time, detail oriented, and competitively priced. I recommend them for gutters! Now we are ready for the rainy season. Edit to add: second year, still very happy Good 2 C U Gutter Cleaning made the whole process a breeze! Scheduling was super easy, they arrived right on time, and the team was incredibly friendly…

Great priceGutter cleaningRoof cleaning
Larry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good 2 CU has been taking care of our gutters for five years. Their service is consistently excellent, and the owner, Brian, is hands-on and really pays attention to detail. Everyone is focused on quality service, and it shows.

Gutter cleaning+ Responsiveness+ Punctuality+ Quality
Janie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had been waiting for these folks to begin service outside of Whatcom for over 8 months. Well worth the wait & the $. Brian came on a Friday and worked alone all day. He did a fabulous job on my roof/gutters and windows. His work was meticulous and he, a consummate professional! Thank you for the joy of looking out through clean windows!

Interior & exterior window cleaningGutter cleaningService not listed
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

On time, on budget, did a great job with cleaning our solar panels and exterior windows.

Stephen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★

A little disappointed this time in that they missed the initial appointment and were difficult to contact for rescheduling. Being the one who organized additional business for Good 2CU with neighbors, I expected better service When the job was finally completed, my two garden hoses (which their staff used) were…

Reasonable priceService not listed
ElaineLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Fast, efficient, courteous and responsive. The guys working for Good 2CU did a great job.

Customer photo from Elaine's review
Reasonable priceInterior & exterior window cleaning

Photos

Customer reviews

4.9 ★★★★★ 281 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Alice Bailey3 reviewsTotal number of Google reviews Alice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Reliable, quality work from polite and professional workers.

  • Price assessment: Reasonable price
  • Positive: Responsiveness, Punctuality, Quality, Professionalism
  • Services: Interior & exterior window cleaning
Response from the owner · 4 years ago

Alice, We do our best - thank you for recognizing

Greg JarvisLocal Guide · 21 reviewsTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, detail oriented, and competitively priced. I recommend them for gutters! Now we are ready for the rainy season. Edit to add: second year, still very happy Good 2 C U Gutter Cleaning made the whole process a breeze! Scheduling was super easy, they arrived right on time, and the team was incredibly friendly and professional. Great service at a great price—definitely excellent value for money. Highly recommend! Edit to add: third year, and same great service

  • Price assessment: Great price
  • Services: Gutter cleaning, Roof cleaning
Response from the owner · 2 years ago

Greg, Glad to help you protect your house.

Larry H6 reviewsTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good 2 CU has been taking care of our gutters for five years. Their service is consistently excellent, and the owner, Brian, is hands-on and really pays attention to detail. Everyone is focused on quality service, and it shows.

  • Services: Gutter cleaning
  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 5 years ago

Larry, Thanks for the five star review!

Joel LipsonLocal Guide · 16 reviewsTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job....again!

Response from the owner · 2 years ago

Joel, We appreciate you being a regular customer! Thank you for the review.

Thomas Linvog5 reviewsTotal number of Google reviews Thomas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really appreciate their attention to details, so nice to have clean windows.

  • Price assessment: Reasonable price
  • Positive: Punctuality, Professionalism
  • Services: Window washing
  • Services: Interior & exterior window cleaning
Response from the owner · 5 years ago

Thomas, Thank you for choosing Good2CU to clean the windows on the exterior of your Fairhaven codons. We enjoy cleaning windows and making things brighter!

Janie ross-johnson5 reviewsTotal number of Google reviews Janie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had been waiting for these folks to begin service outside of Whatcom for over 8 months. Well worth the wait & the $. Brian came on a Friday and worked alone all day. He did a fabulous job on my roof/gutters and windows. His work was meticulous and he, a consummate professional! Thank you for the joy of looking out through clean windows!

  • Services: Interior & exterior window cleaning, Gutter cleaning, Service not listed
claire mcphee6 reviewsTotal number of Google reviews claire has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brian and his team were very thorough.

  • Price assessment: Reasonable price
  • Services: Gutter cleaning, Window washing
Response from the owner · 3 months ago

Claire, it was enjoyable talking with you. Thanks for choosing Good 2CU!

Mike Gilbertson5 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, on budget, did a great job with cleaning our solar panels and exterior windows.

Response from the owner · 3 months ago

Mike, You solar panels will now be producing a lot more power! Thanks for choosing Good 2CU!

Stephen Oldale6 reviewsTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A little disappointed this time in that they missed the initial appointment and were difficult to contact for rescheduling. Being the one who organized additional business for Good 2CU with neighbors, I expected better service When the job was finally completed, my two garden hoses (which their staff used) were ""dumped" in place and my backyard gate was left open. Not as good overall as my previous experience with them.

  • Price assessment: Reasonable price
  • Services: Service not listed
Response from the owner · 3 years ago

Stephen, Thanks for letting us know how we did...We are biased, but Rachael does a great job explaining our services - Kelsey and Reilly take pride in cleaning windows thoroughly and always communicate any issues with your glass. We appreciate your business!!!

Elaine CressLocal Guide · 12 reviewsTotal number of Google reviews Elaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fast, efficient, courteous and responsive. The guys working for Good 2CU did a great job.

  • Price assessment: Reasonable price
  • Services: Interior & exterior window cleaning
  • Services: Interior & exterior window cleaning
Response from the owner · 3 years ago

Elaine, Thanks for choosing Good2CU to clean your windows again. Kevin is detail oriented and we’ll let him know how much you appreciate his work.

Good2CU on Google Maps →

Business details