Lawn sprinkler system contractor · Nashville, TN · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%71+38.7Reliability 24%62+15Value 14%28+4Replies to reviews 7%100+7.1Craft & service penalty63−3.7Momentum penalty72−2.8Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 35 sprinkler system installationiPosition by Experts Score among all companies we track in this category. · better than 9%
4.7★★★★★47 Google reviews · 24 photos
89%five-star reviews
4.33★last 12 monthsiAverage stars on reviews from the last 12 months only.
4.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Goodin Lawncare 4.7 out of 5 stars based on 47 reviews, with the owner responding to all feedback. Customers frequently cite irrigation repairs, landscaping, and mowing services, highlighting punctuality, clear communication, and reasonable pricing. Recurring themes include long-term reliability and efficient execution of seasonal maintenance. However, lower-rated reviews indicate issues with unresponsiveness to phone calls, perceived reluctance to quote smaller jobs, and dissatisfaction with billing for specific repairs.
Google rating: 4.7 out of 5 from 47 reviews (89% five-star).
Reviews on this page: 47 Google reviews (43 with written comments, 3 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 16, 2026.
Service: Sprinkler System Installation serving Nashville, Tennessee.
Data from Google, last updated October 27, 2026.
Score profile vs other sprinkler system installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: value.
Goodin LawncareSprinkler System Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goodin Lawncare: 71/100 on this factor. Category median: 85.B
71
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goodin Lawncare: 62/100 on this factor. Category median: 82.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goodin Lawncare: 63/100 on this factor. Category median: 97.B
63
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goodin Lawncare: 28/100 on this factor. Category median: 99.D
28
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goodin Lawncare: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goodin Lawncare: 100/100 on this factor. Category median: 73.A
100
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
4.7of 5
5 stars4289%
4 stars12%
3 stars00%
2 stars12%
1 star36%
Praise vs complaints
Phrases our text analysis found in 43 written reviews
96%praise
Praise7896%
Complaints34%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
86%fair
Great price114%
Reasonable571%
Overpriced114%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1721%
Quality & results1620%
Staff & attitude1519%
Speed & response1417%
Communication1012%
Price & value56%
Honesty & trust45%
What customers talk about
We read 43 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“A true one stop shop, make one call and they take care of it all, highly recommend!”
“We have received great service from Goodin Lawncare for over five years.”
“Professional, timely, clean, great at communicating, attention to detail.”
“Felipe arrived first thing Monday morning, and started work immediately.”
“He explained what he needed to do, and kept me informed during the entire process.”
“Nathan and his team do exceptional work at fair prices.”
“Trying to get an irrigation system zone fixed and a few things changed so wanted to get a quote.”
“Very reliable and friendly!”
People customers mention
Nathan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Goodin Lawncare for 8 kinds of job. Pick one to see what they paid and said.
Robin3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
We have received great service from Goodin Lawncare for over five years. They take care of of planting at the entrance of our building, people walking by always comment on how beautiful our building looks!
Walkway landscaping
JoeLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The backflow preventer for our irrigation system was leaking in several places. I called Goodin Lawncare on Friday to schedule repair or replacement. Felipe arrived first thing Monday morning, and started work immediately. He explained what he needed to do, and kept me informed during the entire process. He…
Service not listed
Jonathan11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Blown away! Professional, timely, clean, great at communicating, attention to detail...I can go on and on. Nathan and his team are top-shelf and you must give them a shot at your next project.
ClaytonLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Communication was great and very easy to work with. No need to negotiate price because they are the best around.
Would be happy to do business with them again.
Jennifer5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Very helpful with a valve issue. Very communicative and efficient. Would recommend!
Tracey10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We love their stellar customer service and prompt communication. Very reliable and friendly!
We have received great service from Goodin Lawncare for over five years. They take care of of planting at the entrance of our building, people walking by always comment on how beautiful our building looks!
Services: Walkway landscaping
Response from the owner · a year ago
Hi Robin, thank you so much for sharing your experience with us! It's fantastic to hear that for over five years, we've been able to help keep your building entrance looking beautiful. We're thrilled that passersby are noticing and commenting on the lovely plants, too. If there's anything more we can do for you, just let us know. We’re here to help!
Aubrey Michael8 reviewsiTotal number of Google reviews Aubrey has written across all businesses on Google Maps, not just this one.
We had to terminate our agreement with Goodin because they didn’t deliver on maintaining our yard. It was like this and getting progressively worse for 6-8 weeks before we terminated services. Aside from one mulch application and two trimmings in five months, they would only come and mow weekly, but we would generally have to email and request any other services. As you can see, the yard in many spots is dead and overrun with brown patch, grubs and weeds. I’ll let the photos speak for themselves. It’s also like this in large portions of our yard by the garage. They were supposed to provide full service, including turf health and maintenance. We were paying over $1900/month for this service, charged $95 minimum for any service call, and were charged for repairs on top of this. Nathan admitted the yard looked terrible, but then sent us a bill for over $4600 that included charges for $2500 for early termination fees. Beware that they may try to get you in to a contract, not deliver and then try to charge you for services never delivered or ineffectively delivered. To pay a company over $25k/year and get this service is not acceptable.
Edit: In response to Goodin’s comments, they handled our irrigation, and as highlighted, we were with him previously and thus they had all of the opportunity necessary to dial in irrigation and other factors given they managed our full yard maintenance outside of fall/winter the previous year. They equate action - whether or not effective - as sufficient. Given they were handling all of our chemical application, irrigation, and yard maintenance, these issues should have been addressed by them. Part of the charges included a monthly manager visit to check on and identify issues with our yard. The services that were supposedly delivered and we are being charged for were not effective. In one month away from Goodin, we have already seen dramatic improvements in our yard. I can add additional photos of the insect damage to our hydrangeas and trees that should have never been allowed to be as out of control under the scope of services and charges.
Price assessment: Overpriced
Response from the owner · a month ago
Aubrey, we’re disappointed to see the relationship characterized this way, particularly given our longer history of working together.
We had worked together previously, and after choosing another provider, you later asked to return to Goodin Lawncare and expressed appreciation for the quality, professionalism, responsiveness, and ownership our team had demonstrated. We were happy to welcome you back.
We recognize there were areas of the property this summer that were not where either of us wanted them to be. There were several contributing factors, including irrigation conditions and significant disease pressure. When you raised your concerns, we acknowledged them and offered to meet, develop an action plan, and work through them. You chose instead to end service.
We do want to clarify one important point in your review. The additional amount due upon early termination was not a penalty or a charge for services that were never delivered. It reflected services that had already been performed under the terms of our agreement, and we have service records documenting that work.
There is more history and context here than is appropriate to address in a public review. We respect your decision to move in another direction, and we stand behind our team, our service records, and the work performed at your property.
Joe WardLocal Guide · 13 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
The backflow preventer for our irrigation system was leaking in several places. I called Goodin Lawncare on Friday to schedule repair or replacement. Felipe arrived first thing Monday morning, and started work immediately. He explained what he needed to do, and kept me informed during the entire process. He came prepared with the correct replacement parts and everything needed for the job. When finished, he ran the irrigation system to make sure everything was working properly. I could not be more pleased. On time, excellent workmanship, correct materials!
Services: Service not listed
Response from the owner · 3 months ago
Joe, we're glad Felipe could get you sorted out so quickly and that everything's running smoothly now. That's exactly the kind of service we want to deliver every time, and we appreciate you taking the time to let us know it hit the mark.
Jonathan Bobbitt11 reviewsiTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Blown away! Professional, timely, clean, great at communicating, attention to detail...I can go on and on. Nathan and his team are top-shelf and you must give them a shot at your next project.
We really appreciate you taking the time to share that, Jonathan. Nathan and the crew put in the work to get things right, and it's great to hear it showed. We'd love to help with your next project whenever you need us.
Clayton LesakLocal Guide · 16 reviewsiTotal number of Google reviews Clayton has written across all businesses on Google Maps, not just this one.
Communication was great and very easy to work with. No need to negotiate price because they are the best around.
Would be happy to do business with them again.
Response from the owner · 8 months ago
Clayton, thanks for choosing Goodin Lawncare and for the kind words about how we handled communication and service. We’re glad things went smoothly and you felt good about the value we offered—our team's all about being straightforward and easy to work with. We’ll be ready to help again anytime you need us.
Audra TomlinLocal Guide · 15 reviewsiTotal number of Google reviews Audra has written across all businesses on Google Maps, not just this one.
Audra, thanks for choosing Goodin Lawncare. We’re glad our crew came across as friendly and professional and that you’re happy with the results. We’ll be here to take care of your lawn again soon.
Janice Guidry9 reviewsiTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Goodin Lawncare does a fantastic job. I highly recommend their services.
Price assessment: Reasonable price
Services: Lawn care
Response from the owner · a year ago
Hi Janice, thanks so much for the glowing recommendation! We're thrilled to hear that you're pleased with our services. If you ever need anything else or have any questions in the future, feel free to reach out. We’re here to help!
Jennifer Heiman5 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Very helpful with a valve issue. Very communicative and efficient. Would recommend!
Response from the owner · a year ago
Thanks so much, Jennifer! We're really glad we could help out with that valve issue and that you found our communication and efficiency up to the mark. It’s wonderful to hear you’d recommend us! If you ever need assistance with anything else, just give us a shout.
ToddLocal Guide · 99 reviewsiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Hi Todd, thanks for sticking with us and for sharing your experience! We love taking care of your sprinklers and are thrilled to be a part of your lawn care routine. Let us know if you ever have any questions or need anything else. Take care!
Tracey Henry10 reviewsiTotal number of Google reviews Tracey has written across all businesses on Google Maps, not just this one.
We love their stellar customer service and prompt communication. Very reliable and friendly!
Services: Lawn care, Custom landscape design
Response from the owner · a year ago
Hi Tracey, thank you for your kind words! We're really glad our customer service and prompt communication made a positive impact on your experience. It's always our goal to be reliable and friendly, and feedback like yours encourages us to keep aiming high. If you need anything in the future, feel free to reach out!
