Garage door supplier · Mesa, AZ · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 35 dog door installation servicesiPosition by Experts Score among all companies we track in this category. · better than 65%
4.9★★★★★6,282 Google reviews · 24 photos
97%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently highlight rapid response times, same-day availability, and detailed explanations regarding repair options and pricing. Technicians are often described as professional, knowledgeable, and transparent about necessary work. However, some reviews criticize the company for perceived upselling practices, where final costs significantly exceed initial quotes, and note that labor warranties are limited to ninety days.
Google rating: 4.9 out of 5 from 6,282 reviews (97% five-star).
Reviews on this page: 6,283 Google reviews (5,161 with written comments, 95 with photos).
Owner responses: the business replied to 46% of reviews.
Most recent review: October 26, 2026.
Service: Dog Door Installation Service serving Mesa, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other dog door installation services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Goody Garage DoorsDog Door Installation Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goody Garage Doors: 94/100 on this factor. Category median: 92.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goody Garage Doors: 93/100 on this factor. Category median: 90.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 92.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goody Garage Doors: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goody Garage Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goody Garage Doors: 67/100 on this factor. Category median: 86.B
67
Bar = this company · dark tick = category median.
Star ratings
6,283 Google reviews we collected
4.9of 5
5 stars6,10897%
4 stars992%
3 stars150%
2 stars120%
1 star491%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
99%praise
Praise5,09999%
Complaints581%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price27735%
Reasonable45758%
Overpriced101%
Not sure446%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1,34826%
Speed & response1,10621%
Quality & results1,03220%
Would recommend61212%
Communication50510%
Price & value4008%
Honesty & trust1543%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“My technician, Bailey, was polite, friendly and professional.”
“Technician was terse, not friendly and seemed put off by my questions……”
“My old Genie locked up and failed, I called Goody, and they came out within hours, replaced the unit with a more modern and better unit, and he got it…”
“I called his cell phone two times and he never returned my call and has been two days and I still have not had a call back….”
“Austin did a great job on our garage door replacement!”
“Also told him that the Genie garage door control was not working.”
“We will recommend your company to anyone needing a garage service in the future.”
“Because of the doubt I have, I do not recommend either company.”
“He explained in detail what would need to be done to fix my door, and showed me the areas of concern.”
“Could not explain why.”
“We are going on year two with their membership plan and its been worth every penny.”
“I will not I can’t recommend your company to my Neighbors you overcharge me for putting in a keypad I didn’t ask for a new garage door.”
“Tyler was up front about the needed repairs and did a thorough job of analyzing the problem.”
“Overpriced and Misleading—Beware!”
People customers mention
Reed66 reviews
Tyler65 reviews
Joey47 reviews
Wyatt36 reviews
Zach30 reviews
Kevin25 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Goody Garage Doors for 4 kinds of job. Pick one to see what they paid and said.
TamiLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Bailey came out and fixed us right up with 2 new remotes and checking out the current door's overall performance. Would highly recommend.
Reasonable priceGeneral repairs & installation
Dave11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
EXCELLENT SERVICE! Wyatt did a fantastic job on my garage door opener. My old Genie locked up and failed, I called Goody, and they came out within hours, replaced the unit with a more modern and better unit, and he got it up and running in 90 minutes. I couldn't be more pleased with the outcome. Thanks for the great…
Reasonable priceGeneral repairs & installation
AliciaLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Goody Garage Doors had appointments available quickly. My technician, Bailey, was polite, friendly and professional. He explained in detail what would need to be done to fix my door, and showed me the areas of concern. He wrote up a detailed estimate, and clearly explained payment and financing options. The work was…
Reasonable price
VirginiaLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
I was able to get same day service! Wyatt came and listened to me. Heexplained multiple options for my 28 year old garage door. Inspecting it with me to show me concerns so I could make an informed decision. There was no pressure and I feel confident that I will be happy with my choice. Thank you Wyatt ofGoody Garage Door.
John4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Joey came out within hours of my inquiry and gave a detailed explanation of the issues and available options. Also provided a free safety assessment of the entire garage door system. Very happy with his responsiveness and support
Garage door consultation
Margo7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Reed was the BEST! Excellent prices, top notch service. I recommend Reed and Goody. He even helped me change my air filter because of my disability.
Thanks for the shout-out! We're thrilled to hear you had a great experience with Goody Garage Doors. If there's anything else we can help you with in the future, just give us a shout. We're here to keep those doors rolling smoothly!
Take care,
Blaire
sam stovall6 reviewsiTotal number of Google reviews sam has written across all businesses on Google Maps, not just this one.
Hey Sam!
Thanks a ton for the awesome review! We’re thrilled to hear that you found our service fast and honest. It's what we aim for every single day! If you ever need us again, don't hesitate to reach out.
Take care,
Blaire
Tami CrosseLocal Guide · 18 reviewsiTotal number of Google reviews Tami has written across all businesses on Google Maps, not just this one.
Bailey came out and fixed us right up with 2 new remotes and checking out the current door's overall performance. Would highly recommend.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 days ago
Thanks so much, Tami! Glad Bailey got you fixed up with the new remotes and made sure everything on the door was running like it should. We really appreciate the recommendation.
Blaire
Dave A.11 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
EXCELLENT SERVICE! Wyatt did a fantastic job on my garage door opener. My old Genie locked up and failed, I called Goody, and they came out within hours, replaced the unit with a more modern and better unit, and he got it up and running in 90 minutes. I couldn't be more pleased with the outcome. Thanks for the great job setting the new one up Wyatt, so glad you were able to do the replacement so fast, and it's perfect.
Price assessment: Reasonable price
Services: General repairs & installation
Response from the owner · 2 days ago
Thanks so much, Dave! We love hearing that Wyatt was able to get out there so quickly, get your old Genie swapped out, and have everything running smoothly in no time. Really appreciate you taking a minute to share this, and we’ll make sure Wyatt sees your kind words.
Blaire
Alicia ShirotaLocal Guide · 9 reviewsiTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Goody Garage Doors had appointments available quickly. My technician, Bailey, was polite, friendly and professional. He explained in detail what would need to be done to fix my door, and showed me the areas of concern. He wrote up a detailed estimate, and clearly explained payment and financing options. The work was done quickly, and now I have a working garage door!
Price assessment: Reasonable price
Response from the owner · 2 days ago
Thanks so much, Alicia! We really appreciate you taking the time to share this. So glad Bailey took great care of you, kept everything clear and thorough, and got your garage door back up and running quickly. We’ll be sure to pass this along to him!
Blaire
Virginia TrimbleLocal Guide · 12 reviewsiTotal number of Google reviews Virginia has written across all businesses on Google Maps, not just this one.
I was able to get same day service! Wyatt came and listened to me. Heexplained multiple options for my 28 year old garage door. Inspecting it with me to show me concerns so I could make an informed decision. There was no pressure and I feel confident that I will be happy with my choice. Thank you Wyatt ofGoody Garage Door.
Response from the owner · 3 days ago
Hi Virginia!
Thanks a bunch for the awesome review! We're thrilled Wyatt could help you out and make you feel confident about your garage door options. It's all about making sure you have the info you need, pressure-free. If you need anything else, we're just a call away!
Take care,
Blaire
Nancy Hier2 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Great, timely service! Explained set up process in detail for future reference!
Response from the owner · 3 days ago
Hi Nancy!
Thanks a ton for the awesome review! We're thrilled to hear you had a great experience with our team. It's fantastic to know the setup process was explained in detail for you. If you need anything else, we're just a call away!
Cheers,
Blaire
Woodrow Stewart1 reviewiTotal number of Google reviews Woodrow has written across all businesses on Google Maps, not just this one.
Austin did a great job on our garage door replacement!
Price assessment: Reasonable price
Services: Garage door consultation
Response from the owner · 4 months ago
Thanks a bunch for the 5-star rating, Woodrow! We're thrilled you had a great experience with us at Goody Garage Doors. If you ever need anything else, don't hesitate to reach out. We're here to keep your garage door running smoothly!
Take care,
Blaire
John Ebaugh4 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Joey came out within hours of my inquiry and gave a detailed explanation of the issues and available options. Also provided a free safety assessment of the entire garage door system. Very happy with his responsiveness and support
Services: Garage door consultation
Response from the owner · 3 days ago
Hi John!
Thanks a ton for the awesome review! We're thrilled to hear Joey was able to help out so quickly and give you the lowdown on your garage door situation. Those free safety assessments are just one way we like to go the extra mile. If you ever need anything else, you know where to find us!
Take care,
Blaire
James Schaefer1 reviewiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Hey James!
Thanks a bunch for the awesome review! Quick, affordable, and qualified is exactly what we aim for, and I’m thrilled we hit the mark for you. If you ever need anything else, you know where to find us. 😊
Take care,
Blaire