How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREGoodyear Auto Service
Chattanooga, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #58Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.8★ from 359 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Goodyear Auto Service for 8 kinds of job.
Goodyear Auto Service for tires
Clear ✕All 56 Google reviews tagged “Tires”
Perfect experience couldnt ask for a better group of guys to mount my wheels and tires. They weren't sure they could du to the size of the wheel and tire combo, but still tried and knocked em out no hassle or issues and got me back on the road. Ill definitely be referring them and coming back in the future.
Blew a tire on my way to work. They were able to get me in right away and took care of every issue quickly. So friendly and took time to go over the entire service.
Great friendly service, good communication and willing to work with us on a big service.
Quick and efficient with great customer service. Woke up with a flat and they patched me up good as new.
Great group of people! I’d trust my children with them!
Lamont Patterson and his crew were amazing to me and my husband. They took care of use and answered all our questions! They were super friendly and nice! They even stayed opened a lil bit later for us to get us taken care of! I HIGHLY recommend going to goodyear on Lee highway for any needs for your car!!
Lamont Patterson was super professional and helped us get the Goodyear credit card. I got 4 good tires and my alignment fixed. I will recommend this location to anyone.
Troy and Lamont were very friendly and helpful!
Excellent service and good communication from employees servicing my vehicle
By far the best in the business!!!!!
The manager (Lamont P) and assistant manager were very helpful and friendly. They got us replacement camper tires, at a very reasonable price, so we could continue our trip.
Mike stayed late to help me get my truck alignment perfect and Lamont took great care of me.
Great team, excellent service, and very reasonable price. They manage our fleet services for us and I take my personal vehicles there as well.
Todd is is awesome. He hooked me up with getting my tire fixed. I'll be back soon so I can actually buy new tires which I need!
Appreciate the service from the entire team, but especially LaMont. When my tire arrived to the service center he called and said bring your car on in and we will take off the donut and put your new tire on! And he did! So very much appreciate this!!!! Thanks so much for great communication and service!
Lemonte helped me out through the process very well
Todd and his crew were fantastic. I had never used them before but they helped me out when I had some issues with my tires. Got some new ones out on and was able to pick my car back up within a couple of hours. I will definitely be giving them my business going forward.
Very kind and welcoming. Lamont answers my questions and kept me up to date during the process.
Todd is one of the most welcoming people I’ve met very professional and friendly I think I may found my forever car home best place I walked into in a long time I definitely will be back ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Great experience !!! Nicest group of people working there. From the minute you walk in, eager to help and take care of you. Friendly, helpful, quick to resolve the problem. Will definitely go back to this store in the future.
Guys here always do a great job. Ive had tires replaced and iol changes and they are always done quicker than than expected.
Had another great experience at this location. Excellent customer service. The team was professional, accommodating, and completed the work quicker than expected. Clear communication on pricing and recommendations made for a great experience.
Efficient, quick, and easy to understand And Listen...I actually overpaid and Elena's counted back ALL of my extra money. Very reliable.
Todd was friendly and helpful~ Took good care of my car & was respectful ^^
First time having tires installed at Goodyear and have to say I enjoyed it. Ther service was fast and well done. Would recommend.
Todd and Tommy were awesome, I was in a bit of a panic as U had to have run over something so air was leaking out. They helped me and relieved my anxiety.
Very fast, great service
Todd was amazing
Was in town for a concert and had several hours before the show so I decided to get some car maintenance done and chose this Goodyear because it was close to my hotel-- and I was so glad I did! My service was completed quickly and at a fair price and my car was delivered to me on time as promised, even with the…
Fast, friendly, and professional service! They got my tires taken care of quickly and the price was fair. The staff was knowledgeable and made the whole process easy.
They got me right in for a quick and easy tire rotation with oil change! Very impressed with the fast service and polite staff
Goodyear saves the day again! Picked up a broken bolt or piece of all thread in my tire, noticed it Saturday morning going to visit the grandkids. Fixed. Me right up quickly without it taking the whole day. Great service, reasonable price, great people. Thanks, Elencis!
Todd is awesome! We were on the way to the park and got a flat. Luckily we made it to Goodyear and had Todd to help us. He got us the lowest price and was out in time to still make it to the park.
Tom is awesome.
Got a flat tire in a rental car 45 minutes south of Chattanooga,TN at 2:30 am. Got a tow all the way to the Good Year store and dropped off the keys and they were so good to get started that morning, called me with news that my tire was so damaged they had already got ahold of a new tire and waiting for it to be…
Absolutely fantastic service! These guys were so very helpful, kind and full of knowledge. Thank you for being so supportive and doing such a wonderful job.
Professional, personable and reasonably priced. Called on Tuesday. Tires were in stock and installed on my travel trailer on Wednesday. Highly recommend! 10 out of 10.
I can’t say enough good things about the Goodyear on Lee Highway in Chattanooga. Every visit reminds me why I won’t take my car anywhere else. Lamont, Todd, and Elencis have earned my complete trust with all my car service needs. They’re consistently prompt, honest, and genuinely committed to doing things the right…
Had a great experience with Goodyear auto. E was who waited on me and made sure everything I needed was done. So glad I went there
Todd and the staff at Goodyear took great care of my car! They are awesome and give very prompt service. 10/10
Hands down, best customer service in town. Todd Brock and the techs are top notch! Got me back up and running in no time!
I had a great experience at this Goodyear location. My tire was leaking, and Assistant Store Manager Todd Brock took care of it quickly and professionally. I went to grab breakfast while they worked on it, and by the time I came back, my wheel was already ready to go. The service was fast, friendly, and done for a VERY, VERY good price. Highly recommend!
Efficient, helpful, and went the extra mile to get me back on the road.
Todd Brock was an amazing help with getting my 18 year old daughters car back on the road and safe for her to drive.
Todd is the greatest. Went above and beyond to make sure my car was safe and reliable.
Had appointment at 12:30for tire replacement, ran couple errands and got back at 2. Vehicle was still not moved. Finally pulled Vehicle in at 2:40. Very poor scheduling
The manager at the front desk was the most professional and helpful person I've met in a long time.
Driving cross country my hotel recommended THIS Goodyear and NOW I know why. E and Arthur went above and beyond. Hard to ever find this level of customer service these days. Thanks guys and I won’t forget how well you treated and took care of me as I was just someone passing through needing to get somewhere. Now I can!!! Thank you.
Had a screw in the center of the tread of a tire, and Goodyear off of Lee Hwy was able to get me checked in with ease, diagnose it in a breeze, and have the tire repaired at a great bargain! They also took care to ensure all of the lugnuts were properly tightened, placed the spare back in the boot, and cleared off…
I want to thank Goodyear Auto Service, especially Lamont Patterson. I was recently in Chattanooga last week and my tire went flat. Didn't know anyone in the area and this gentleman was so kind and understanding. He was very courteous attentive and gave wonderful customer service. I 100 percent want to see that if…
I had a fantastic experience at this tire shop! From start to finish, the service was professional, quick, and honest. Todd Brock went above and beyond to make sure I got exactly what I needed for my vehicle. The prices were fair, the work was done right the first time, and the customer service was top-notch. It’s…
exelent service. really good customer service
Lamont Patterson and his team are the best! We are from out of town setting up my daughter’s wedding when I found a nail in my tire and was losing pressure. I took it to Goodyear to ask them to look at it to see if they could repair it. Lamont and his team quickly took care of us so we could get back to setting up…
Had some tires replaced for a trailer and they were extremely helpful!!! Todd Brock helped me out and was great.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 56 | — |
| Oil change | 16 | — |
| Wheel alignment | 15 | — |
| General repairs | 12 | — |
| Brakes | 7 | — |
| Battery | 5 | — |
| Steering & suspension repair | 4 | — |
| Auto engine diagnostic | 3 | — |
