Experts Reviews · Company report
Goose Euro - Downtown logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Goose Euro - Downtown

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #402Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 762 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goose Euro - Downtown is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goose Euro - Downtown is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Goose Euro - Downtown for 8 kinds of job.

Goose Euro - Downtown for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#198 / 390
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Auto engine diagnostic”

Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They checked everything, and gave me a proper diagnosis, and good pricing on each individual fault...I will be using them from now on...

Auto engine diagnosticVehicle Inspection
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot say enough to praise the fine folks at Goose Euro. They were able to get me out of a bad situation and removed the socket that was stuck on top of a spark plug on my Mini Countryman. Unfortunately, their eagle-eyed mechanics found a few more issues. Thankful that they helped me prioritize repairs on the…

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Robyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Thanks for your help! Very nice and friendly people Thanks again, Alice

Reasonable priceAuto engine diagnostic
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thoughtful timely service

Reasonable priceAuto glass repairAuto engine diagnosticTire rotations
DwightLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Always have a good experience with Robert and the team at Goose Euro! Always provide cost effective options!

Auto body & trim repairAuto engine diagnostic
Ali4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I can't say enough good things about the service and staff at Goose. I use them for regular maintenance and bigger vehicle issues. But getting my car serviced with them is not just about competency, which they excel at that, it's about the overall service, the trust you place in them, and you understand your beloved…

Reasonable priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
RickLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best customer service!!! The only shop I trust working on my car.

Auto battery replacementSteering & suspension repairGeneral repairs & maintenance
JamesLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Goose Automotive was recommended by a friend. I was experiencing some engine and suspension issues with my MB S550, so I took it to Goose Automotive for a diagnostic check. My first contact with my service manager, JD, was awesome! JD is professional, responsive, patient, thorough and a great communicator! My…

Auto maintenanceAuto engine diagnostic
Louis13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! Extremely satisfied!! Great communication and in detail thorough inspection and images of the proof of diagnostics and findings. High quality work at a extremely fair price. Also offers great military discounts on service. I will defnitrly be back for anything car related. Highly recommend for…

Air & cabin filter replacementAuto engine diagnosticEngine repair
steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great shop, if they can take care of my lambo I guarantee they can fix your car

Auto exhaust system replacementAuto engine diagnosticElectrical repair
Freedom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Communication could be better other then that good place to do business

Auto engine diagnostic
Nina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Goose Automotive offered exceptional service! They are a highly trained, well informed team, that are quick, and to top it off beyond kind! This is the best car service I have ever experienced. I greatly recommend. -Now a life long customer

Air & cabin filter replacementAuto battery maintenanceAuto maintenance
JoseLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service. Will definitely be back do future service's!

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and professional. Great work and a great price.

Brake service & repairAir conditioningAuto engine diagnostic+ Professionalism
Sally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What an awesome garage with the most attentive, kind & generous young men! Not only did they swiftly replace a bulb over my license plate, but they also ordered in a new bulb for my headlight, swiftly replaced the bulbs & promptly refused any payment! Now, if that is not good old fashioned service, with a smile & a…

ElectricalAuto engine diagnosticGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Sydni4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is the first shop I’ve been to for my 2005 VW Jetta where they know exactly what they’re talking about and all of the staff is absolutely wonderful. I felt comfortable that my car is in great hands the entire time. I won’t be going to anywhere else for my car and I recommend it to everyone I know that needs repairs.

Auto engine diagnosticElectrical repairExhaust+ Punctuality+ Quality+ Professionalism
Rated11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was blessed to find goose automotive. I was in a tight situation and Frank and his team went the extra mile for my family and I. I highly recommend Goose automotive to everyone. Tell them Paz Garcia sent you 👈🏽🔥

Auto engine diagnostic+ Quality+ Professionalism+ Value
MoniqueLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★

The 1st time I went to Goose everything was kosher. This past encounter, however, not at all. They had my car sitting for over a month with no estimate of damages or any work done on it. I tried to get the car moved to another shop because no progress was being made. They had my car the whole month of December and…

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair+ Quality+ Professionalism+ Value
KarenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great customer service every time! Detailed explanation of work to be done.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Had the oil change and also had tech check why my engine light came on. Was given a diagnosis. I was please with the team with their professionalism and making sure that I got to work on time with a team member taking me to work less than 2 miles away. I will continue to use Goose Automotive in the future.

Auto engine diagnosticOil change+ Punctuality+ Professionalism
evetteLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Went in for an engine light check. The staff was very friendly and professional. My car was diagnosed and repaired the same day! They earned themselves another happy customer.

Auto engine diagnostic+ Professionalism
RaymondLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Frank Santonastaso Super professional and will help you with anything you are having trouble with. Super affordable and the team there all are great mechanics.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
kristine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Everyone is super nice and welcoming, professional customer service and monthly coupons in the mail and not to mention I never have any issues with my Audi! I highly recommend this place especially for imports! I hate going to the dealership so my go to is Goose Automotive!

Air & cabin filter replacementBatteryAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
john1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Brought my audi here 3 times for repairs and every time i got it back my ride kept running smoother definitely recommend them for any domestic car repair. Also the staff is professional and explain the work that will be done and why. Will bring my car here anytime i have future trouble!

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Adrian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Frank did an awesome job with my golf gti! He had all the information that I needed to know about what my car needed fixing and in detail! Will recommend and will be coming back to Goose Automotive for my services!! Thank you again Frank!

A/C installation & repairElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
MarcellousLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve always had a good experience when I visit Goose Auto. This time I worked with Frank and he was very good with communicating the problems that were occurring, he offered recommendations, and even explain to me other recommendations based on what he saw. My car was complete in a few days and I was satisfied…

Auto engine diagnosticEngine repair+ Quality+ Professionalism
Vincent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

Had a concern about coolant. No issues found. 100000 mile service was performed. A sensor may be bad

Auto engine diagnosticGeneral repairs & maintenance
barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have brought my car to Goose twice now and the main thing that keeps bringing me back are the employee's. They are very courteous, professional and genuinely care to help! I would recommend them to anyone looking for a trustworthy place for auto repairs!

Auto engine diagnosticEngine repairExhaust+ Professionalism
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

As luck(or fate) would have it, I first found Goose Automotive when I was in a pinch, and I haven’t gone anywhere else since. They do not miss a single nut or bolt in their inspections. All of their services are done timely, cordially, and above of all professionally. If you need work done on ANY of your vehicles,…

BatteryAir conditioningElectrical+ Punctuality+ Quality+ Professionalism
Olana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto engine diagnostic
BradLee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

General repairs & maintenanceAuto engine diagnosticBrake service & repair
Camille8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil changeVehicle Inspection
Emmanuel4 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic
Bobby11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
ReyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementElectrical+ Quality+ Professionalism+ Value
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Enrique1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 6%Not sure 2%

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