Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Goose Euro - Downtown logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Goose Euro - Downtown

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #402Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 762 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goose Euro - Downtown is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goose Euro - Downtown is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Goose Euro - Downtown for 8 kinds of job.

Goose Euro - Downtown for auto engine tuning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine tuning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#151 / 171

All 15 Google reviews tagged “Auto engine tuning”

missladye13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Robert & Marissa are always welcoming and always provides great customer service and ensure that the appropriate services of repair are met for my vehicle. They provided continuous updates from the technician and had me back on the road as soon as my vehicle was ready.

Great priceAuto engine tuningAuto A/C replacement
Louis13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! Extremely satisfied!! Great communication and in detail thorough inspection and images of the proof of diagnostics and findings. High quality work at a extremely fair price. Also offers great military discounts on service. I will defnitrly be back for anything car related. Highly recommend for…

Air & cabin filter replacementAuto engine diagnosticEngine repair
steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great shop, if they can take care of my lambo I guarantee they can fix your car

Auto exhaust system replacementAuto engine diagnosticElectrical repair
Georgina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Muy bien servicio. Muy amables

Auto glass repairAir conditioningSteering & suspension repair
IsraelLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Came to Goose by recommendation for a friend Angel was my technician who explain all the goods and bads on my 2013 ford focus ST. I highly recommend Goose Auto for your auto servicings

ElectricalEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They always do a great job on my car. I feel like they are very honest and transparent on the work that needs to be done. They are genuinely customer friendly and care about your experience.

Air conditioningElectricalEngine repair+ Punctuality+ Quality+ Professionalism
StevenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First time using Goose Automotive and I was very pleased. Karen was kind, professional, and attentive. Didn't waste time there, dropped off my BMW 4 series, they tuned it up, came in below their estimate, replaced the battery in my keyfob, and had it back to me the same day. I interacted with several staff…

Air & cabin filter replacementGeneral repairs & maintenanceAuto engine tuning+ Punctuality+ Quality+ Professionalism
MoniqueLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★

The 1st time I went to Goose everything was kosher. This past encounter, however, not at all. They had my car sitting for over a month with no estimate of damages or any work done on it. I tried to get the car moved to another shop because no progress was being made. They had my car the whole month of December and…

Auto engine diagnosticGeneral repairs & maintenanceSteering & suspension repair+ Quality+ Professionalism+ Value
Augie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Where do I start? After hearing from several close friends about goose I had to try them out. My Audi has been my dream car for as long as I can remember. My goals for this car are to be unique and that’s what goose is unique and outstanding. It started with Chris setting up my appointment from the get go.…

Auto engine tuning+ Punctuality+ Quality+ Professionalism
Martha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service and convenient location.

Auto engine tuning+ Professionalism
RaymondLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Frank Santonastaso Super professional and will help you with anything you are having trouble with. Super affordable and the team there all are great mechanics.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Elijah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Karen, Chris, and Frank are some of the most professionals and knowledgeable people I've ever had the pleasure of working with. Service was quick, and expertly performed. Thank you guys so much!

General repairs & maintenanceAuto engine tuning+ Quality
Adrian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Frank did an awesome job with my golf gti! He had all the information that I needed to know about what my car needed fixing and in detail! Will recommend and will be coming back to Goose Automotive for my services!! Thank you again Frank!

A/C installation & repairElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Pappy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I quite going to Mercedes Benz dealerships when I found Goose Automotive. Their rates are great and their workmanship is phenomenal. I’ve never had a issue with this company. Karen is always helpful and honest. Not only do I go to Goose Automotive for my basic oil change and tune ups I go to them for any issues that…

General repairs & maintenanceAuto engine tuning+ Quality+ Professionalism
ReyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementElectrical+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance88—
Oil change64—
Auto engine diagnostic37—
Engine repair33—
Steering & suspension repair21—
Electrical repair18—
Brakes18—
Electrical18—

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