Experts Reviews · Company report
Goose Euro - Downtown logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Goose Euro - Downtown

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #402Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 762 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goose Euro - Downtown is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goose Euro - Downtown is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Goose Euro - Downtown for 8 kinds of job.

Goose Euro - Downtown for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#113 / 388
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Brakes”

JohnLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Professional service for my 2019 Alfa Romeo. Affordable prices. Definitely recommended if you have a European vehicle.

Great priceGeneral repairs & maintenanceAuto brake repairBrakes
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been going to Goose for 8 years now. They have always been honest and trustworthy. The techs are knowledgeable, and the customer service is fantastic. They honor all warrantied work to the fullest. I won't take my Mercedes-Benz anywhere else.

Great priceAir & cabin filter replacementAuto battery replacementAuto brake replacement
Ali4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I can't say enough good things about the service and staff at Goose. I use them for regular maintenance and bigger vehicle issues. But getting my car serviced with them is not just about competency, which they excel at that, it's about the overall service, the trust you place in them, and you understand your beloved…

Reasonable priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
MissTex83Local Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This was my first experience with Goose Euro and I am extremely satisfied with the service. They are welcoming and helpful. I had my brakes done and I will continue to take my fiat here from now on. Other places have damaged my car and don’t know their way around european cars. So happy I found a place that does.

Brakes
RickLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best customer service!!! The only shop I trust working on my car.

Auto battery replacementSteering & suspension repairGeneral repairs & maintenance
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been bringing my car to Goose Automotive for a year now. They have always gave me above a d beyond attention to my car and myself. Their staff is top tier. I will always continue to bring my cars here and highly recommend them

Brake service & repairBrakesAir conditioning
SarahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience at Goose! I'm new to San antonio, and new to owning a euro car, and they were phenomenal! I got my oil changed and a full check on my vehicle, and scheduled a few repairs that are needed due to age and mileage. The front desk guy was super friendly and helpful, and they were prompt with their work. Thanks for bring great!

BrakesGeneral repairs & maintenanceOil change
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Second time we have taken a vehicle to Goose Automotive and both times the repairs were done to very high standards. The staff is great to work with and keeps you informed of the progress. We will definitely continue to use Goose Automotive for our vehicle repair needs.

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
RichardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best place I’ve ever been to get my car worked on. I have used many other Business that say they guarantee their work believe me no one does it better, than Goose Automotive. Thanks for your great service. Trust me you won’t be disappointed.

BrakesCarburetor cleaningOil change+ Professionalism
SeanLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took my recently purchased used Mini Cooper S to Goose for a simple check engine light diagnosis. They were listed as a reliable and kind local European specialty motors mechanical service. Frank and Chris initially helped me with enthusiasm about my new baby, clarity about their services, and honesty around what…

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
RaymondLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Frank Santonastaso Super professional and will help you with anything you are having trouble with. Super affordable and the team there all are great mechanics.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
H2O2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

As you can see I gave Goose Automotive 5 stars due to their professionalism, communication, and trustworthiness. I have a Mercedes 350 coupe and needed maintenance on my breaks as well as an oil change. The overall process was super fast and my car drove lovely right after. I will recommend this business to anyone…

BrakesGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Frank y si equipo unas personas muy profesionales, amables , y te muestran seriedad y seguridad en cada uno de sus trabajos , se los recomiendo al 💯

Brakes+ Quality+ Professionalism+ Value
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Complete waterpump replacement, inspection, oil, brakes and rotors. The staff is awesome and understanding. Frank really helped me out, even loaned me a vehicle. The owner Gustavo even reached out to ask about the repairs and if I was satisfied. When I dropped my car off the Bentley in the garage I was concerned…

BrakesEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Bobby11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
Tricia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesOil change+ Quality
Travis5 years ago★★★★★

Rating only, no written review.

BatteryBrakesGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Charles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 6%Not sure 2%

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