Experts Reviews · Company report
Goose Euro - Downtown logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Goose Euro - Downtown

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #402Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 762 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goose Euro - Downtown is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goose Euro - Downtown is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Goose Euro - Downtown for 8 kinds of job.

Goose Euro - Downtown for engine repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.73
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Engine repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#245 / 295
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 33 Google reviews tagged “Engine repair”

AmberLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I cannot say enough good things about this shop and its staff! Every time I’ve brought them a job that others wouldn’t consider, they have gotten it done with ease. I trust nobody else with my 2019 Audi S5. 1000% recommend going with these guys!

Engine repairOil change
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been going to Goose for 8 years now. They have always been honest and trustworthy. The techs are knowledgeable, and the customer service is fantastic. They honor all warrantied work to the fullest. I won't take my Mercedes-Benz anywhere else.

Great priceAir & cabin filter replacementAuto battery replacementAuto brake replacement
Francisco7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always have had a great experience with this shop. From oil changes, to transmission work, they have always been easy to work with. Been taking my Mercedes to them for years now. Better service than dealerships for older models.

Reasonable priceTransmissionEngine repairTransmission replacement
Jamie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional and honest. I only had them diagnosed my Q5.

Engine repair
RobLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quickly repaired my Volvo engine, perfectly in line with Insurance adjuster. I will use them again if needed

Engine repairOil changeService not listed
Selyna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Took my Land Rover at the end of march for a water pump , thermostat and engine coolant line replacement also had them do a drive b having our wheel alignment at that time. We related to them we were going to be out of town and we need our vehicle by April 2. Upon receiving our vehicle on the drive home from the…

Engine repairSteering & suspension repair
AmyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Goose serviced our Porsche and Mercedes for us. JD Ramirez and his associates were very professional and knowledgeable. They diagnosed and serviced our vehicles in a timely manner. We highly recommend them! Thanks

Auto maintenanceEngine repairGeneral repairs & maintenance
Louis13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! Extremely satisfied!! Great communication and in detail thorough inspection and images of the proof of diagnostics and findings. High quality work at a extremely fair price. Also offers great military discounts on service. I will defnitrly be back for anything car related. Highly recommend for…

Air & cabin filter replacementAuto engine diagnosticEngine repair
ElidaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service! Travis is a great technician and very professional with my GTI.

Engine repair
Markus9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend this place great people great service Robert is the best

Auto brake repairEngine repair
steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great shop, if they can take care of my lambo I guarantee they can fix your car

Auto exhaust system replacementAuto engine diagnosticElectrical repair
Hailey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Having to spend thousands of dollars for another mechanic to fix Goose’s “repairs”. What felt like genuine service ended up being unqualified mechanics doing more damage than I came in with. What a rip off. Do not go here!

ElectricalEngine repair
Nathan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert at Goose automotive was really informative, the Techs that worked on my 2013 Golf Gti were able to locate the problem and fixed every little issue that surrounded that problem. They had my baby running better than before. Also let me know of future maintenance I should do next. Great mechanics to take your…

Engine repair
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and professional. Great work and a great price.

Brake service & repairAir conditioningAuto engine diagnostic+ Professionalism
David9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Working with Goose Automotive over the last two years has been an excellent experience! This most recent time I had a part replaced under warranty and both Chris and Skyler made the whole process simple and seamless! They offered me a ride home and picked me up when the car was ready. Thank you so much to the Goose Auto Team! Keep up the great work!

Engine repair+ Punctuality+ Quality+ Professionalism
IsraelLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Came to Goose by recommendation for a friend Angel was my technician who explain all the goods and bads on my 2013 ford focus ST. I highly recommend Goose Auto for your auto servicings

ElectricalEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They always do a great job on my car. I feel like they are very honest and transparent on the work that needs to be done. They are genuinely customer friendly and care about your experience.

Air conditioningElectricalEngine repair+ Punctuality+ Quality+ Professionalism
KarenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great customer service every time! Detailed explanation of work to be done.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've made several visits to Goose and they do a great job, very timely and friendly.....and most important a great value!

Engine repair+ Punctuality+ Quality+ Professionalism
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'd just recently picked up a "new to me" audi and wanted to get a good once over on it because I'd seen a small oil leak from underneath the car and it is a little rough around the edges. But boy when i say they were quick, it was 2 days and i was back in my vehicle driving home. 1 day to diagnose and 1 day to fix…

Engine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
RaymondLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Frank Santonastaso Super professional and will help you with anything you are having trouble with. Super affordable and the team there all are great mechanics.

A/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
FrankLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Professionals all the way. For a professional and personal experience try Goose Automotive. European, Asian and domestic they do it all.

Engine repair
MartinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service good value on all repair service ..great warranty ..treat you family.

Carburetor cleaningEngine repairExhaust+ Punctuality+ Quality
john1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Brought my audi here 3 times for repairs and every time i got it back my ride kept running smoother definitely recommend them for any domestic car repair. Also the staff is professional and explain the work that will be done and why. Will bring my car here anytime i have future trouble!

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Quality+ Professionalism+ Value
MarcellousLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I’ve always had a good experience when I visit Goose Auto. This time I worked with Frank and he was very good with communicating the problems that were occurring, he offered recommendations, and even explain to me other recommendations based on what he saw. My car was complete in a few days and I was satisfied…

Auto engine diagnosticEngine repair+ Quality+ Professionalism
barb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I have brought my car to Goose twice now and the main thing that keeps bringing me back are the employee's. They are very courteous, professional and genuinely care to help! I would recommend them to anyone looking for a trustworthy place for auto repairs!

Auto engine diagnosticEngine repairExhaust+ Professionalism
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

As luck(or fate) would have it, I first found Goose Automotive when I was in a pinch, and I haven’t gone anywhere else since. They do not miss a single nut or bolt in their inspections. All of their services are done timely, cordially, and above of all professionally. If you need work done on ANY of your vehicles,…

BatteryAir conditioningElectrical+ Punctuality+ Quality+ Professionalism
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Complete waterpump replacement, inspection, oil, brakes and rotors. The staff is awesome and understanding. Frank really helped me out, even loaned me a vehicle. The owner Gustavo even reached out to ask about the repairs and if I was satisfied. When I dropped my car off the Bentley in the garage I was concerned…

BrakesEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Rating only, no written review.

Reasonable priceEngine repair
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto water leak repairEngine repair
Bobby11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

BrakesAuto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
ReyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementElectrical+ Quality+ Professionalism+ Value
Gilbert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Engine repair+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 6%Not sure 2%

Jobs customers hired them for

Compare with