Experts Reviews · Company report
Goose Euro - Downtown logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Goose Euro - Downtown

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #402Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 762 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goose Euro - Downtown is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goose Euro - Downtown is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Goose Euro - Downtown for 8 kinds of job.

Goose Euro - Downtown for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.88
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#158 / 380
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 88 Google reviews tagged “General repairs & maintenance” · showing 40

JohnLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Professional service for my 2019 Alfa Romeo. Affordable prices. Definitely recommended if you have a European vehicle.

Great priceGeneral repairs & maintenanceAuto brake repairBrakes
XLocal Guide · 142 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Such a great place! Charged me nothing on how to fix myself easily!

Great priceGeneral repairs & maintenance
Scott1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I cannot say enough to praise the fine folks at Goose Euro. They were able to get me out of a bad situation and removed the socket that was stuck on top of a spark plug on my Mini Countryman. Unfortunately, their eagle-eyed mechanics found a few more issues. Thankful that they helped me prioritize repairs on the…

Great priceAir & cabin filter replacementGeneral repairs & maintenanceAuto engine diagnostic
Jessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Oil change and dash control knob great job perfect fix and great service manager friendly knows about foreign cars and always with a good price

Great priceGeneral repairs & maintenance
RamiroLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

All the people were fantastic

Reasonable priceGeneral repairs & maintenance
Ali4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I can't say enough good things about the service and staff at Goose. I use them for regular maintenance and bigger vehicle issues. But getting my car serviced with them is not just about competency, which they excel at that, it's about the overall service, the trust you place in them, and you understand your beloved…

Reasonable priceAir & cabin filter replacementAuto battery replacementGeneral repairs & maintenance
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I cannot say enough about how awesome Goose Euro has been. I’ve had both service and mechanical repairs done and every time they make me feel so appreciated as a customer. The front reception team knows everything cars!! Unlike other places, they actually do what they they’re gonna do, they respond to your calls…

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementAuto maintenance
Melchor5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I took my wife’s VW Atlas to get scanned, because I couldn’t figure out what was wrong with it. They got me pointed in the right direction to do the work myself.

Reasonable priceGeneral repairs & maintenance
Luis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

The service was great and they are friendly, knowledgeable and very professional

OverpricedGeneral repairs & maintenance+ Punctuality+ Value
Vivian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always terrific and prompt service!

Reasonable priceGeneral repairs & maintenance
Gary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As with any aging vehicle, a couple of speed sensors went out and put the GLK 350 into limp mode. The guys at Goose Euro did the full inspection and caught a couple of other worn out items, thus saving me a return trip in the future. This is what I call service keeping the customer safe. Great work guys!

General repairs & maintenance
RickLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best customer service!!! The only shop I trust working on my car.

Auto battery replacementSteering & suspension repairGeneral repairs & maintenance
AmyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Goose serviced our Porsche and Mercedes for us. JD Ramirez and his associates were very professional and knowledgeable. They diagnosed and serviced our vehicles in a timely manner. We highly recommend them! Thanks

Auto maintenanceEngine repairGeneral repairs & maintenance
Gioconda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After years of having to drive to Houston/Austin Maserati Dealerships/European Automotive businesses for repairs and service, I was referred to Goose Automotive. What a blessing, Tony was amazing! I felt that he took care and most of all communicated with me during the entire process. I am grateful to Tony and…

Brake service & repairGeneral repairs & maintenance
ViewtifulNOVA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a new customer and have had my Porsche cayenne worked on and repaired twice with Goose Automotive to get it up and running again. I couldn't be happier with their customer service & service they have provided for me and my vehicle. They went above and beyond for me in which i truly appreciate. Tony is awesome…

General repairs & maintenance
Jake5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessie helped with my rear lights on my jaguar. He was fast and made me check out his work before I left. Robert helped me with scheduling & it was fast and easy. I recommend this place! Awesome and competent work.

General repairs & maintenance
JessiLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful A+++ service !!! JD was super and pleasant thelpful and They were super considerate as well when I wasn't sure if I wanted to go ahead on certain work or not! 100% recommend for all the other mini lovers out there :3!

ElectricalGeneral repairs & maintenanceOil change
Jaime5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ive been doing business with them for years always great service and a great attitude. Definitely recommend them ask for Robert Gomez he will take great care of you.

General repairs & maintenance
FreeLance4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

As an Auto Claims Aduster - am familiar with repair shops - GOOSE. exceeded expectations - clean shop - freindly knowledable staff - fair price...

General repairs & maintenance
steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great shop, if they can take care of my lambo I guarantee they can fix your car

Auto exhaust system replacementAuto engine diagnosticElectrical repair
PastLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Reasonable and quality work, happy with the repair on on Mercedes.

General repairs & maintenance
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★

I took our Audi A5 to Goose Automotive for scheduled service. While being serviced, the "Tech" noticed that our passenger side Windshield Wiper Sprayer wasn't working and recommended that we spend $267.29 to get it working again. I was told that the spray pump and other items needed to be replaced. I declined the…

General repairs & maintenance
Ty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Robert at the front took great care of me. He got my recently purchased used Passat tdi in quick for a diagnosis and kept me in the loop along the way. The techs did great work and I was back on the road quickly. I had them chance my timing belt, leaking A/c coolant hose, a leaking coolant component, and a faulty fan. Kudos to Goose Automotive!

Air conditioningGeneral repairs & maintenance
Nina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Goose Automotive offered exceptional service! They are a highly trained, well informed team, that are quick, and to top it off beyond kind! This is the best car service I have ever experienced. I greatly recommend. -Now a life long customer

Air & cabin filter replacementAuto battery maintenanceAuto maintenance
SarahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience at Goose! I'm new to San antonio, and new to owning a euro car, and they were phenomenal! I got my oil changed and a full check on my vehicle, and scheduled a few repairs that are needed due to age and mileage. The front desk guy was super friendly and helpful, and they were prompt with their work. Thanks for bring great!

BrakesGeneral repairs & maintenanceOil change
MeaganLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Leo and Robert are fantastic!!!! In the past, I would only go to BMW for any service, but I have been so happy with Goose and their staff. They’ve saved me money without sacrificing the quality of service. Please give them try! You will not regret it!!

Air & cabin filter replacementGeneral repairs & maintenanceOil change
RobMoneyTVLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service.

General repairs & maintenance+ Professionalism
Fred8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional stuck to their estimates even though it went over, will be my auto repair on my car as long as I own

General repairs & maintenanceAuto interior vacuumingSteering & suspension repair+ Quality+ Professionalism+ Value
Jesus1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super happy with these guys I highly recomme them 5 Star

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and professional. Great work and a great price.

Brake service & repairAir conditioningAuto engine diagnostic+ Professionalism
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris and the whole team at Goose Automotive were great! Very professional and nice crew. I will recommend Goose Automotive for anyone needing auto repairs. My truck was able to be started on right away and was done quickly and right on time as promised. Thank you!

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Jyrell8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Edward was absolutely amazing! Quick and on time inspection and not to mention all the rad cars that are here while you wait lol. 110% recommend!!!

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Second time we have taken a vehicle to Goose Automotive and both times the repairs were done to very high standards. The staff is great to work with and keeps you informed of the progress. We will definitely continue to use Goose Automotive for our vehicle repair needs.

BrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
IsraelLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Came to Goose by recommendation for a friend Angel was my technician who explain all the goods and bads on my 2013 ford focus ST. I highly recommend Goose Auto for your auto servicings

ElectricalEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Sally4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What an awesome garage with the most attentive, kind & generous young men! Not only did they swiftly replace a bulb over my license plate, but they also ordered in a new bulb for my headlight, swiftly replaced the bulbs & promptly refused any payment! Now, if that is not good old fashioned service, with a smile & a…

ElectricalAuto engine diagnosticGeneral repairs & maintenance+ Quality+ Professionalism+ Value
Ethan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My VW had been burning oil faster than normal. We took it to VW dealership to look at it and they said it was normal. I took it to Goose to get an oil change and asked them if they could figure out was wrong. They found the problem in the time it took to change the oil. Shout out to Karen, Skyler, Chris, and the…

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Will4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They always do a great job on my car. I feel like they are very honest and transparent on the work that needs to be done. They are genuinely customer friendly and care about your experience.

Air conditioningElectricalEngine repair+ Punctuality+ Quality+ Professionalism
mikeLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is absolutely a pleasure to go to. They are the nicest folks and I am always surprised at how affordable everything I have ever gotten done there is. I can't recommend them enough. Go see for yourself, don't just take my word for it.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was looking for a neighborhood business to support and found this gem. The service was fast, friendly and honest. They explained to me what was needed and showed me exactly what was done. The pricing was fair and affordable. Will definitely return and refer.

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
Ira4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I've been coming to Goose for about four years and they're unfailingly courteous and knowledgeable. I look forward to many more years of bringing my business to Goose.

General repairs & maintenance+ Professionalism

Show more general repairs & maintenance reviews (48 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 6%Not sure 2%

Jobs customers hired them for

Compare with