Experts Reviews · Company report
Goose Euro - Downtown logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Goose Euro - Downtown

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #402Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 762 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goose Euro - Downtown is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goose Euro - Downtown is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Goose Euro - Downtown for 8 kinds of job.

Goose Euro - Downtown for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#147 / 414
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 64 Google reviews tagged “Oil change” · showing 40

AmberLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I cannot say enough good things about this shop and its staff! Every time I’ve brought them a job that others wouldn’t consider, they have gotten it done with ease. I trust nobody else with my 2019 Audi S5. 1000% recommend going with these guys!

Engine repairOil change
JohnLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Professional service for my 2019 Alfa Romeo. Affordable prices. Definitely recommended if you have a European vehicle.

Great priceGeneral repairs & maintenanceAuto brake repairBrakes
Martha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The A6 was scheduled for oil change and we also had them service the card to make sure everything was up and running. As always got to the workshop and Robert the manager was very courteous took the car in And I was notified that the vehicle was ready; picked it up in the afternoon and left as a very Satisfied…

Reasonable priceOil changeService not listed
DonnellLocal Guide · 820 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Good diagnosis checks here at the shop. Mark and Marissa provide good knowledgeable customer service.

Reasonable priceOil change
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very professional and will be returning here with my Porsche 911. They go above and beyond highly recommended.

Great priceVehicle InspectionOil change
Taylor4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great spot for euro car service. Context: I have a 2020 Porsche Panamera I’ve been trying to find a place in San Antonio that doesn’t charge an arm and a leg for any service… These guys hooked it up. Definitely worth checking out. 10/10

Reasonable priceOil change
RussellLocal Guide · 119 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★

Brought my Smart Car in for a $49.99 oil change with a coupon. They accepted the coupon, said nothing, and then handed me a $189 bill for an oil change?!? Apparently Smart Cars are “European vehicles” because of Mercedes, so they tacked on every fine‑print fee imaginable — cartridge filter, European surcharge,…

OverpricedOil change
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have been going to Goose for 8 years now. They have always been honest and trustworthy. The techs are knowledgeable, and the customer service is fantastic. They honor all warrantied work to the fullest. I won't take my Mercedes-Benz anywhere else.

Great priceAir & cabin filter replacementAuto battery replacementAuto brake replacement
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thoughtful timely service

Reasonable priceAuto glass repairAuto engine diagnosticTire rotations
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I cannot say enough about how awesome Goose Euro has been. I’ve had both service and mechanical repairs done and every time they make me feel so appreciated as a customer. The front reception team knows everything cars!! Unlike other places, they actually do what they they’re gonna do, they respond to your calls…

Reasonable priceGeneral repairs & maintenanceSteering & suspension replacementAuto maintenance
MichaelLocal Guide · 140 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great place for euro autos. Took care of my S90

Vehicle InspectionOil change
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Robert is always great! However, I could not find where I was reimbursed for the car rental. Repaired oil leak.

Not sureOil change
AndreLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Thank you Marissa, Chris and Robert for the excellent service.

Reasonable priceOil change
Priscilla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Another shop told me I needed to replace my brakes. They checked my vehicle and it turns out my vehicle didn't need it done. I so appreciate their honesty.

Reasonable priceOil change
RayLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

First time there recently. Friendly, knowledgeable staff. Had me on the road in no time. I’m definitely a repeat customer.

Great priceOil change
Juan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Good service and good people!!

Great priceOil change
Francisco7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Always have had a great experience with this shop. From oil changes, to transmission work, they have always been easy to work with. Been taking my Mercedes to them for years now. Better service than dealerships for older models.

Reasonable priceTransmissionEngine repairTransmission replacement
jerry16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Also Diagnostic on Diesel Van - Straight shooters.- will use them again.

TransmissionOil change+ Punctuality+ Quality+ Professionalism
RickLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best customer service!!! The only shop I trust working on my car.

Auto battery replacementSteering & suspension repairGeneral repairs & maintenance
Greg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very friendly staff! The rep Marissa took my Audi in right away for its first service and they finished my vehicle in a timely manner. I definitely will be taking my vehicle to them in the future!

Oil change
RobLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quickly repaired my Volvo engine, perfectly in line with Insurance adjuster. I will use them again if needed

Engine repairOil changeService not listed
QLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Updated 4/28/23 Had appt at noon for oil change. After waiting around for an hour I noticed my car was still not in the shop. Luckily I asked bc they forgot about my work order 😞. When they got to it, it literally took only 10-15 min to complete, for an almost $200 oil change (Mercedes). I had coupon so it was…

Oil change
JessiLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful A+++ service !!! JD was super and pleasant thelpful and They were super considerate as well when I wasn't sure if I wanted to go ahead on certain work or not! 100% recommend for all the other mini lovers out there :3!

ElectricalGeneral repairs & maintenanceOil change
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found this place on Google not too far from me so I took my car and spoke to JD very nice guy so I tell him that I wanted to check a few things. My car was due for an alignment then ended up replacing my brakes and oil change and filters cool thing is I got a shuttle ride home so I didn’t have to wait there while…

Air & cabin filter replacementBrake service & repairWiper blade installation
MadelineLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Received unexpectedly awesome service for my BMW. The staff is super friendly and will to accomodate any needs. They had an Uber drive me back home on day of drop-off and pick me up from work when it was time to pick up. Constant and clear communication about my car as well as pricing. I am military so I received a…

Auto maintenanceOil changeSteering & suspension repair
J12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've been bringing my car to Goose Automotive for a year now. They have always gave me above a d beyond attention to my car and myself. Their staff is top tier. I will always continue to bring my cars here and highly recommend them

Brake service & repairBrakesAir conditioning
Nina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Goose Automotive offered exceptional service! They are a highly trained, well informed team, that are quick, and to top it off beyond kind! This is the best car service I have ever experienced. I greatly recommend. -Now a life long customer

Air & cabin filter replacementAuto battery maintenanceAuto maintenance
SarahLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience at Goose! I'm new to San antonio, and new to owning a euro car, and they were phenomenal! I got my oil changed and a full check on my vehicle, and scheduled a few repairs that are needed due to age and mileage. The front desk guy was super friendly and helpful, and they were prompt with their work. Thanks for bring great!

BrakesGeneral repairs & maintenanceOil change
MeaganLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Leo and Robert are fantastic!!!! In the past, I would only go to BMW for any service, but I have been so happy with Goose and their staff. They’ve saved me money without sacrificing the quality of service. Please give them try! You will not regret it!!

Air & cabin filter replacementGeneral repairs & maintenanceOil change
Isaac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I always come here to get my oil change. The customer service here rocks and they are very quick. This business definitely has all my future needs for my BMW. Leo is very kind and courteous. Goose Automotive is one of the best shops here in San Antonio…hands down!!!

Oil change
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are always exceeding expectations and are very friendly. They kept me posted frequently. Great place to do business with.

Oil change+ Punctuality+ Quality+ Value
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I highly recommend Goose Automotive. These guys are awesome. I have driven Mercedes Benz for nearly 30 years, Goose Automotive is the best alternative to the dealership. Everything is to factory warranty standards and requirements without the inflated dealership prices. They are now servicing my Alfa Romeo and I…

Oil change+ Punctuality+ Quality+ Professionalism
AshleighLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a really great experience at gooses. They were polite, professional and efficient. I went in for an oil change and from start to finish my experience was great. It took a bit longer for the oil change so they got me a ride back home so I could finish work and picked me back up. Their office was clean and…

Oil change+ Quality+ Professionalism+ Value
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional......facility is clean and orderly. Everyone I met were gracious and polite. The service was flawless.

Oil change+ Punctuality+ Quality+ Professionalism
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Benchmark service throughout. I cannot over recommend Goose Automotive!

Auto detailingBrake service & repairAir conditioning+ Punctuality+ Quality+ Professionalism
Ethan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My VW had been burning oil faster than normal. We took it to VW dealership to look at it and they said it was normal. I took it to Goose to get an oil change and asked them if they could figure out was wrong. They found the problem in the time it took to change the oil. Shout out to Karen, Skyler, Chris, and the…

General repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
RichardLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Best place I’ve ever been to get my car worked on. I have used many other Business that say they guarantee their work believe me no one does it better, than Goose Automotive. Thanks for your great service. Trust me you won’t be disappointed.

BrakesCarburetor cleaningOil change+ Professionalism
Jaclyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This place is awesome and I have never been disappointed. It's always great to see Karen and they have exceptional customer service up front.

General repairs & maintenanceOil change
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Had the oil change and also had tech check why my engine light came on. Was given a diagnosis. I was please with the team with their professionalism and making sure that I got to work on time with a team member taking me to work less than 2 miles away. I will continue to use Goose Automotive in the future.

Auto engine diagnosticOil change+ Punctuality+ Professionalism
Nora9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional, friendly, accommodating

Oil change+ Punctuality+ Professionalism+ Value

Show more oil change reviews (24 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 6%Not sure 2%

Jobs customers hired them for

Compare with