How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCOREGoose Euro - Downtown
San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #402Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 762 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Goose Euro - Downtown for 8 kinds of job.
Goose Euro - Downtown for oil change
Clear ✕All 64 Google reviews tagged “Oil change”
I cannot say enough good things about this shop and its staff! Every time I’ve brought them a job that others wouldn’t consider, they have gotten it done with ease. I trust nobody else with my 2019 Audi S5. 1000% recommend going with these guys!
Professional service for my 2019 Alfa Romeo. Affordable prices. Definitely recommended if you have a European vehicle.
The A6 was scheduled for oil change and we also had them service the card to make sure everything was up and running. As always got to the workshop and Robert the manager was very courteous took the car in And I was notified that the vehicle was ready; picked it up in the afternoon and left as a very Satisfied…
Good diagnosis checks here at the shop. Mark and Marissa provide good knowledgeable customer service.
Very professional and will be returning here with my Porsche 911. They go above and beyond highly recommended.
Great spot for euro car service. Context: I have a 2020 Porsche Panamera I’ve been trying to find a place in San Antonio that doesn’t charge an arm and a leg for any service… These guys hooked it up. Definitely worth checking out. 10/10
Brought my Smart Car in for a $49.99 oil change with a coupon. They accepted the coupon, said nothing, and then handed me a $189 bill for an oil change?!? Apparently Smart Cars are “European vehicles” because of Mercedes, so they tacked on every fine‑print fee imaginable — cartridge filter, European surcharge,…
I have been going to Goose for 8 years now. They have always been honest and trustworthy. The techs are knowledgeable, and the customer service is fantastic. They honor all warrantied work to the fullest. I won't take my Mercedes-Benz anywhere else.
Thoughtful timely service
I cannot say enough about how awesome Goose Euro has been. I’ve had both service and mechanical repairs done and every time they make me feel so appreciated as a customer. The front reception team knows everything cars!! Unlike other places, they actually do what they they’re gonna do, they respond to your calls…
Great place for euro autos. Took care of my S90
Robert is always great! However, I could not find where I was reimbursed for the car rental. Repaired oil leak.
Thank you Marissa, Chris and Robert for the excellent service.
Another shop told me I needed to replace my brakes. They checked my vehicle and it turns out my vehicle didn't need it done. I so appreciate their honesty.
First time there recently. Friendly, knowledgeable staff. Had me on the road in no time. I’m definitely a repeat customer.
Good service and good people!!
Always have had a great experience with this shop. From oil changes, to transmission work, they have always been easy to work with. Been taking my Mercedes to them for years now. Better service than dealerships for older models.
Also Diagnostic on Diesel Van - Straight shooters.- will use them again.
The best customer service!!! The only shop I trust working on my car.
Very friendly staff! The rep Marissa took my Audi in right away for its first service and they finished my vehicle in a timely manner. I definitely will be taking my vehicle to them in the future!
Quickly repaired my Volvo engine, perfectly in line with Insurance adjuster. I will use them again if needed
Updated 4/28/23 Had appt at noon for oil change. After waiting around for an hour I noticed my car was still not in the shop. Luckily I asked bc they forgot about my work order 😞. When they got to it, it literally took only 10-15 min to complete, for an almost $200 oil change (Mercedes). I had coupon so it was…
Wonderful A+++ service !!! JD was super and pleasant thelpful and They were super considerate as well when I wasn't sure if I wanted to go ahead on certain work or not! 100% recommend for all the other mini lovers out there :3!
I found this place on Google not too far from me so I took my car and spoke to JD very nice guy so I tell him that I wanted to check a few things. My car was due for an alignment then ended up replacing my brakes and oil change and filters cool thing is I got a shuttle ride home so I didn’t have to wait there while…
Received unexpectedly awesome service for my BMW. The staff is super friendly and will to accomodate any needs. They had an Uber drive me back home on day of drop-off and pick me up from work when it was time to pick up. Constant and clear communication about my car as well as pricing. I am military so I received a…
I've been bringing my car to Goose Automotive for a year now. They have always gave me above a d beyond attention to my car and myself. Their staff is top tier. I will always continue to bring my cars here and highly recommend them
Goose Automotive offered exceptional service! They are a highly trained, well informed team, that are quick, and to top it off beyond kind! This is the best car service I have ever experienced. I greatly recommend. -Now a life long customer
Great experience at Goose! I'm new to San antonio, and new to owning a euro car, and they were phenomenal! I got my oil changed and a full check on my vehicle, and scheduled a few repairs that are needed due to age and mileage. The front desk guy was super friendly and helpful, and they were prompt with their work. Thanks for bring great!
Leo and Robert are fantastic!!!! In the past, I would only go to BMW for any service, but I have been so happy with Goose and their staff. They’ve saved me money without sacrificing the quality of service. Please give them try! You will not regret it!!
I always come here to get my oil change. The customer service here rocks and they are very quick. This business definitely has all my future needs for my BMW. Leo is very kind and courteous. Goose Automotive is one of the best shops here in San Antonio…hands down!!!
They are always exceeding expectations and are very friendly. They kept me posted frequently. Great place to do business with.
I highly recommend Goose Automotive. These guys are awesome. I have driven Mercedes Benz for nearly 30 years, Goose Automotive is the best alternative to the dealership. Everything is to factory warranty standards and requirements without the inflated dealership prices. They are now servicing my Alfa Romeo and I…
I had a really great experience at gooses. They were polite, professional and efficient. I went in for an oil change and from start to finish my experience was great. It took a bit longer for the oil change so they got me a ride back home so I could finish work and picked me back up. Their office was clean and…
Very professional......facility is clean and orderly. Everyone I met were gracious and polite. The service was flawless.
Benchmark service throughout. I cannot over recommend Goose Automotive!
My VW had been burning oil faster than normal. We took it to VW dealership to look at it and they said it was normal. I took it to Goose to get an oil change and asked them if they could figure out was wrong. They found the problem in the time it took to change the oil. Shout out to Karen, Skyler, Chris, and the…
Best place I’ve ever been to get my car worked on. I have used many other Business that say they guarantee their work believe me no one does it better, than Goose Automotive. Thanks for your great service. Trust me you won’t be disappointed.
This place is awesome and I have never been disappointed. It's always great to see Karen and they have exceptional customer service up front.
Had the oil change and also had tech check why my engine light came on. Was given a diagnosis. I was please with the team with their professionalism and making sure that I got to work on time with a team member taking me to work less than 2 miles away. I will continue to use Goose Automotive in the future.
Very professional, friendly, accommodating
Frank Santonastaso Super professional and will help you with anything you are having trouble with. Super affordable and the team there all are great mechanics.
Very friendly and good prices! Also did a very thorough job of inspection and were very knowledgeable! Will definitely come back
The guys at goose automotive are the best. Ask for Frank
Frank help me with my vehicle repairts
Everyone is super nice and welcoming, professional customer service and monthly coupons in the mail and not to mention I never have any issues with my Audi! I highly recommend this place especially for imports! I hate going to the dealership so my go to is Goose Automotive!
Frank at Goose automotive managed my truck in a timely fashion and got me in, repairs done, and out the door. Goose placed new spark plugs, wires and a few other maintenance issues in my engine. They did a solid job and the truck is running a lot smoother. The tech did not see that one spark plug was cracked, and I…
As you can see I gave Goose Automotive 5 stars due to their professionalism, communication, and trustworthiness. I have a Mercedes 350 coupe and needed maintenance on my breaks as well as an oil change. The overall process was super fast and my car drove lovely right after. I will recommend this business to anyone…
Call Karen super nice and helpful!!
As luck(or fate) would have it, I first found Goose Automotive when I was in a pinch, and I haven’t gone anywhere else since. They do not miss a single nut or bolt in their inspections. All of their services are done timely, cordially, and above of all professionally. If you need work done on ANY of your vehicles,…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 88 | — |
| Oil change | 64 | — |
| Auto engine diagnostic | 37 | — |
| Engine repair | 33 | — |
| Steering & suspension repair | 21 | — |
| Electrical repair | 18 | — |
| Brakes | 18 | — |
| Electrical | 18 | — |
