Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Goose Euro - Downtown logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%71+17.2Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Goose Euro - Downtown

San Antonio, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #402Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 762 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Goose Euro - Downtown is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Goose Euro - Downtown is better than 71% of auto repair shops.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Goose Euro - Downtown is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Goose Euro - Downtown is better than 96% of auto repair shops.A
96

Reviews for your job

Customers hired Goose Euro - Downtown for 8 kinds of job.

Goose Euro - Downtown for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 44/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#165 / 167
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 4 Google reviews tagged “Tire rotations”

RickLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★

2 and half hours for a estimate. Was the first appointment in the morning and arrived when they opened. At two hours was told it was going to be another 20 to 25 mins to just give me a price figure. Wish I could give zero stars to this place. Estimate is on brake replacement for Front and back. Everyone seems to be…

OverpricedAuto brake repairTire rotations
Joseph6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Total professionalism at this location. The communication was clear, the work was on time and done right.

Reasonable priceSteering & suspension repairAuto exhaust system repairTire rotations
Steven4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Thoughtful timely service

Reasonable priceAuto glass repairAuto engine diagnosticTire rotations
Jesse1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found this place on Google not too far from me so I took my car and spoke to JD very nice guy so I tell him that I wanted to check a few things. My car was due for an alignment then ended up replacing my brakes and oil change and filters cool thing is I got a shuttle ride home so I didn’t have to wait there while…

Air & cabin filter replacementBrake service & repairWiper blade installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 6%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance88—
Oil change64—
Auto engine diagnostic37—
Engine repair33—
Steering & suspension repair21—
Electrical repair18—
Brakes18—
Electrical18—

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