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Gr8 Detailing Co.

Car detailing service · Memphis, TN · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%89+23.2Value 15%100+15.2Momentum penalty76−2.4Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#117 of 160 car detailing servicesPosition by Experts Score among all companies we track in this category. · better than 27%
5.0 ★★★★★ 147 Google reviews · 24 photos
99%five-star reviews
4.79★last 12 monthsAverage stars on reviews from the last 12 months only.
2.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

Gr8 Detailing Co. at a glance

Customers praise the mobile detailing service for its punctuality, clear communication, and affordable pricing, often noting that vehicles appear significantly cleaner after interior and exterior work. Recurring themes include the convenience of same-day appointments and the professional approach to removing odors or pet hair. However, a small number of reviewers criticized the depth of the cleaning, describing the results as minimal and comparable to what could be achieved by a DIY effort.

  • Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
  • Reviews on this page: 147 Google reviews (135 with written comments, 11 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 14, 2026.
  • Service: Car Detailing Service serving Memphis, Tennessee.

Data from Google, last updated November 10, 2026.

Score profile vs other car detailing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction96Reliability89Craft & service100Value100Momentum76Replies to reviews–Satisfaction: 96 (median 96)Reliability: 89 (median 96)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 76 (median 100)
Gr8 Detailing Co.Car Detailing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gr8 Detailing Co.: 96/100 on this factor. Category median: 96.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gr8 Detailing Co.: 89/100 on this factor. Category median: 96.A
89
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gr8 Detailing Co.: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gr8 Detailing Co.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gr8 Detailing Co.: 76/100 on this factor. Category median: 100.B
76
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

147 Google reviews we collected

  • 5 stars14599%
  • 4 stars11%
  • 3 stars00%
  • 2 stars11%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 135 written reviews

  • Praise25998%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Quality & results9135%
  • Staff & attitude4919%
  • Would recommend4517%
  • Price & value3313%
  • Speed & response2911%
  • Communication125%
  • Honesty & trust42%

What customers talk about

We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Erik worked through the issue and did an outstanding job.”
    “My car was horrible he has my seats looking new and my car smelling fresh.”
  • “I appreciate his timely and professional service & I will definitely be using his services again & recommending him to any and everyone!”
  • “Excellent work, definitely recommend anyone that wants a great detail job!”
  • “Eric did a fantastic job and the price was very reasonable.”
  • “He did an AWESOME job cleaning my car in a timely fashion.”
  • “Eric got me in quick, communicated well, and did a great/affordable job quickly.”
  • “Outstanding service and a genuinely nice guy as well.”

People customers mention

  • Eric 11 reviews
  • Erik 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Gr8 Detailing Co. for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Adrienne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Erik did an amazing job! My suv looks brand new inside & out. I appreciate his timely and professional service & I will definitely be using his services again & recommending him to any and everyone!

CodyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Erik is excellent. Great work, super friendly, and fair price. Will definitely be back.

EricaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Eric did an AMAZING job! My car looks brand new inside. You wouldn't even know I have a dog that sheds everywhere. Besides that, he has great prices, and he is very professional. I will absolutely be using his services again in the future.

kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Erik was able to fit me into his schedule after our original appointment was delayed due to weather conditions. The vehicle I purchased had a very strong K9 odor throughout the interior, which presented a challenge. Erik worked through the issue and did an outstanding job. The vehicle now smells fresh and is as good…

Yapee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

He honestly did the bare minimum. Vehicle still feels the same as it did as before. Didn’t feel like a professional detail. Everything that was done was something a person could’ve done themselves.

Kayla10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent! Brand new car! Cannot recommend enough. A pleasure to work with. Affordable. Communicative. Flexible. This was a great experience and my car looks amazing.

Photos

Customer reviews

5.0 ★★★★★ 147 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Adrienne Walker1 reviewTotal number of Google reviews Adrienne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erik did an amazing job! My suv looks brand new inside & out. I appreciate his timely and professional service & I will definitely be using his services again & recommending him to any and everyone!

Cody TarterLocal Guide · 14 reviewsTotal number of Google reviews Cody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erik is excellent. Great work, super friendly, and fair price. Will definitely be back.

Erica HLocal Guide · 12 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Eric did an AMAZING job! My car looks brand new inside. You wouldn't even know I have a dog that sheds everywhere. Besides that, he has great prices, and he is very professional. I will absolutely be using his services again in the future.

kathy stroud3 reviewsTotal number of Google reviews kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erik was able to fit me into his schedule after our original appointment was delayed due to weather conditions. The vehicle I purchased had a very strong K9 odor throughout the interior, which presented a challenge. Erik worked through the issue and did an outstanding job. The vehicle now smells fresh and is as good as new. Thank you for the excellent service!

Yapee Yapee1 reviewTotal number of Google reviews Yapee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He honestly did the bare minimum. Vehicle still feels the same as it did as before. Didn’t feel like a professional detail. Everything that was done was something a person could’ve done themselves.

Kayla Childers10 reviewsTotal number of Google reviews Kayla has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent! Brand new car! Cannot recommend enough. A pleasure to work with. Affordable. Communicative. Flexible. This was a great experience and my car looks amazing.

Kim Scott9 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have never met such a professional car detailing service before! His texts to initiate service were much more professional than the other 15 of his competitors I reached out to. He had a professional, informative website. He showed up with a shirt branded with his logo so I knew it was him. He did an AWESOME job cleaning my car in a timely fashion. And his prices were cheaper than most in his industry. I just HAD to give him a tip. What made it even better, he already has a subscription service setup so I could get my car detailed one a month, complete with reminders and a set day. I quickly signed up because I know this young man will book up fast.

Charesma6 reviewsTotal number of Google reviews Charesma has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Erik did an amazing job! My car looks brand new—super clean, fresh, and detailed. Professional, on time, and worth every penny. Highly recommend!

Rebecca Adams4 reviewsTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Gr8 Detailing! Eric did a fantastic job and the price was very reasonable. I plan to continue using them in a regular basis! You should give him a try!

Bryce KiddLocal Guide · 14 reviewsTotal number of Google reviews Bryce has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Just stop your search here. Erik goes above and beyond, doing an incredible job making your car look like new again.

Gr8 Detailing Co. on Google Maps →

Business details