Moving and storage service · Tracy, CA · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%99+15.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#135 of 342 moversiPosition by Experts Score among all companies we track in this category. · better than 61%
4.9★★★★★57 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
72%reviews answered by the owner
$1.6ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate Grace Moving Company 4.9 out of 5 based on 57 reviews, with the owner responding to 72 percent of them. Customers frequently cite punctuality, efficient packing, careful handling of furniture, and clear communication as key strengths of the service. Pricing is often described as reasonable, and staff are noted for their professionalism during consultations and moves. One low-star review mentions significant damage to multiple household items during a long-distance relocation, contrasting with the generally positive feedback regarding care.
Google rating: 4.9 out of 5 from 57 reviews (96% five-star).
Reviews on this page: 57 Google reviews (48 with written comments, 3 with photos).
Owner responses: the business replied to 72% of reviews.
Most recent review: October 5, 2026.
Service: Mover serving Tracy, California.
Data from Google, last updated November 2, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Grace Moving CompanyMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grace Moving Company: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grace Moving Company: 90/100 on this factor. Category median: 91.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grace Moving Company: 99/100 on this factor. Category median: 100.A
99
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grace Moving Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
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Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
4.9of 5
5 stars5596%
4 stars00%
3 stars00%
2 stars12%
1 star12%
Praise vs complaints
Phrases our text analysis found in 48 written reviews
98%praise
Praise9998%
Complaints22%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price833%
Reasonable1667%
Overpriced00%
Not sure00%
$1.6k+71% vs typical movers
Middle half of what 19 customers paid ($938–$2.8k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3030%
Speed & response2121%
Would recommend2020%
Quality & results1515%
Price & value77%
Communication55%
Honesty & trust33%
What customers talk about
We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were timely, courteous, respectful and VERY helpful.”
“They were so prompt and efficient and honest and I’m so glad I chose GRACE MOVING services.”
“Quote was quick and easy would recommend them to anyone”
“From the consultation, to office staff, to the movers, top notch!”
“Pricing is very reasonable as well.”
“He explained the process abs answered any questions”
“I’ll definitely be using them again and recommending them to anyone looking for movers they can trust!”
People customers mention
Matthew3 reviews
Movers3 reviews
Jacob3 reviews
Juan3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Grace Moving Company for 3 kinds of job. Pick one to see what they paid and said.
JJohn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent trio of movers who obviously have worked together for sometime. Totally in sync!
Paid $1,000–1,500Reasonable priceLocal moving
JJoanne2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Grace Moving is #1!! From the consultation, to office staff, to the movers, top notch! Very professional. The move was made less stressful because of how they covered and moved our furniture. Pricing is very reasonable as well. We HIGHLY recommend them for your next move!
Paid $1,500–2,000Great priceLocal moving
CClaudiaLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had Grace Moving Company move my husband’s furniture from one care facility to another and they did a fantastic job! Jacob and Casey showed up right on time and were wonderful to work with. They took the time to go make sure we had all the details right and that I understood about the insurance and extra expenses…
Paid $500–1,000Reasonable priceSenior moving
DDan10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Exceptional service! The office checked all 3 move mornings just to ensure things were going well. The crew who did the packing, moving, and unmoving were fantastic and went above and beyond with special requests - great guys that worked very hard.
Thanks Grace Moving!
DDune2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The boys from Grace movers were great. Efficient and careful with our stuff. The office staff was prompt and helpful.
Paid $2,500–3,000Reasonable priceLocal moving
NNatalie2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Caleb, Turk, and Henry were fantastic, very experienced. And thank you Kelli for all of your help!
Henry & Matthew were AWESOME!
They were timely, courteous, respectful and VERY helpful.
Give these two Men a RAISE!
I highly recommend Grace Moving Company.
Response from the owner · 3 weeks ago
Thank you for the kind shout-out to our crew! We are so pleased you were satisfied with your team! Thank you for the business!
J
John Amador5 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Grace Moving is #1!! From the consultation, to office staff, to the movers, top notch! Very professional. The move was made less stressful because of how they covered and moved our furniture. Pricing is very reasonable as well. We HIGHLY recommend them for your next move!
Price assessment: Great price
Price: $1,500–2,000
Services: Local moving
Response from the owner · a month ago
Thank you so much for the kind words, Joanne. We are so glad you had a great experience all around!
B
Bob Garrett3 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Exceptional customer service from Jennifer. I was very pleased with her hospitality. Jacob and Gabriel were the best movers. They were so prompt and efficient and honest and I’m so glad I chose GRACE MOVING services.!
Response from the owner · 2 months ago
Thank you so much for trusting in our team, Heidi! We appreciate your business and for taking the time to leave us a review! Sending blessings!
S
Silver Alkhafaji5 reviewsiTotal number of Google reviews Silver has written across all businesses on Google Maps, not just this one.
I had Grace Moving Company move my husband’s furniture from one care facility to another and they did a fantastic job! Jacob and Casey showed up right on time and were wonderful to work with. They took the time to go make sure we had all the details right and that I understood about the insurance and extra expenses of materials before they got started. Then they carefully wrapped and moved all the furniture and in no time at all it was all set up in my husband’s new assisted living apartment. There were no scratches or dents or dirt or damage to be seen. Even the light bulbs got put back in place. So if you need some help moving call Grace Movers!! Kelli their customer service representative will take good care of you and your move will be excellent! Especially if Jason and Casey are your movers - they’re great! Thanks guys!!
Price assessment: Reasonable price
Price: $500–1,000
Services: Senior moving
Response from the owner · 3 months ago
Thank you so very much for your kind review! We are so proud of our team! This shows our team really does care! I appreciate you leaving details in the review! We are so pleased to hear you had a great experience! Thank you again for hiring us to handle your move! Blessings on his new place to call home!
D
Debbie Archibald4 reviewsiTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Exceptional service! The office checked all 3 move mornings just to ensure things were going well. The crew who did the packing, moving, and unmoving were fantastic and went above and beyond with special requests - great guys that worked very hard.
Thanks Grace Moving!
Price assessment: Reasonable price
Price: $5,000+
Services: Local moving, Moving-related packing
Response from the owner · 3 months ago
Thank you so very much for trusting us in your move! We are so pleased to hear you had a great experience! Thank you again for using our services!
D
Dune Family2 reviewsiTotal number of Google reviews Dune has written across all businesses on Google Maps, not just this one.