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Grace Moving Company

Moving and storage service · Tracy, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%99+15.1Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#135 of 342 moversPosition by Experts Score among all companies we track in this category. · better than 61%
4.9 ★★★★★ 57 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
72%reviews answered by the owner
$1.6ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Grace Moving Company at a glance

Google reviewers rate Grace Moving Company 4.9 out of 5 based on 57 reviews, with the owner responding to 72 percent of them. Customers frequently cite punctuality, efficient packing, careful handling of furniture, and clear communication as key strengths of the service. Pricing is often described as reasonable, and staff are noted for their professionalism during consultations and moves. One low-star review mentions significant damage to multiple household items during a long-distance relocation, contrasting with the generally positive feedback regarding care.

  • Google rating: 4.9 out of 5 from 57 reviews (96% five-star).
  • Reviews on this page: 57 Google reviews (48 with written comments, 3 with photos).
  • Owner responses: the business replied to 72% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Mover serving Tracy, California.

Data from Google, last updated November 2, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

Satisfaction95Reliability90Craft & service–Value99Momentum100Replies to reviews–Satisfaction: 95 (median 93)Reliability: 90 (median 91)Value: 99 (median 100)Momentum: 100 (median 100)
Grace Moving CompanyMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grace Moving Company: 95/100 on this factor. Category median: 93.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grace Moving Company: 90/100 on this factor. Category median: 91.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grace Moving Company: 99/100 on this factor. Category median: 100.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grace Moving Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
–

Bar = this company · dark tick = category median.

Star ratings

57 Google reviews we collected

  • 5 stars5596%
  • 4 stars00%
  • 3 stars00%
  • 2 stars12%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 48 written reviews

  • Praise9998%
  • Complaints22%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price833%
  • Reasonable1667%
  • Overpriced00%
  • Not sure00%
$1.6k+71% vs typical movers

Middle half of what 19 customers paid ($938–$2.8k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3030%
  • Speed & response2121%
  • Would recommend2020%
  • Quality & results1515%
  • Price & value77%
  • Communication55%
  • Honesty & trust33%

What customers talk about

We read 48 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were timely, courteous, respectful and VERY helpful.”
  • “They were so prompt and efficient and honest and I’m so glad I chose GRACE MOVING services.”
  • “Quote was quick and easy would recommend them to anyone”
  • “From the consultation, to office staff, to the movers, top notch!”
  • “Pricing is very reasonable as well.”
  • “He explained the process abs answered any questions”
  • “I’ll definitely be using them again and recommending them to anyone looking for movers they can trust!”

People customers mention

  • Matthew 3 reviews
  • Movers 3 reviews
  • Jacob 3 reviews
  • Juan 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Grace Moving Company for 3 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent trio of movers who obviously have worked together for sometime. Totally in sync!

Paid $1,000–1,500Reasonable priceLocal moving
Joanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Grace Moving is #1!! From the consultation, to office staff, to the movers, top notch! Very professional. The move was made less stressful because of how they covered and moved our furniture. Pricing is very reasonable as well. We HIGHLY recommend them for your next move!

Paid $1,500–2,000Great priceLocal moving
ClaudiaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had Grace Moving Company move my husband’s furniture from one care facility to another and they did a fantastic job! Jacob and Casey showed up right on time and were wonderful to work with. They took the time to go make sure we had all the details right and that I understood about the insurance and extra expenses…

Paid $500–1,000Reasonable priceSenior moving
Dan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Exceptional service! The office checked all 3 move mornings just to ensure things were going well. The crew who did the packing, moving, and unmoving were fantastic and went above and beyond with special requests - great guys that worked very hard. Thanks Grace Moving!

Paid $5,000+Reasonable priceLocal movingMoving-related packing
Dune2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The boys from Grace movers were great. Efficient and careful with our stuff. The office staff was prompt and helpful.

Paid $2,500–3,000Reasonable priceLocal moving
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Caleb, Turk, and Henry were fantastic, very experienced. And thank you Kelli for all of your help!

Paid $1,600–1,800Great priceLocal moving

Photos

Customer reviews

4.9 ★★★★★ 57 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
LaToya Daniels6 reviewsTotal number of Google reviews LaToya has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Henry & Matthew were AWESOME! They were timely, courteous, respectful and VERY helpful. Give these two Men a RAISE! I highly recommend Grace Moving Company.

Response from the owner · 3 weeks ago

Thank you for the kind shout-out to our crew! We are so pleased you were satisfied with your team! Thank you for the business!

John Amador5 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent trio of movers who obviously have worked together for sometime. Totally in sync!

  • Price assessment: Reasonable price
  • Price: $1,000–1,500
  • Services: Local moving
Response from the owner · a month ago

Thank you so much for the 5-star rating! We appreciate your business and are pleased you were satisfied with your moving team!

Joanne2 reviewsTotal number of Google reviews Joanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Grace Moving is #1!! From the consultation, to office staff, to the movers, top notch! Very professional. The move was made less stressful because of how they covered and moved our furniture. Pricing is very reasonable as well. We HIGHLY recommend them for your next move!

  • Price assessment: Great price
  • Price: $1,500–2,000
  • Services: Local moving
Response from the owner · a month ago

Thank you so much for the kind words, Joanne. We are so glad you had a great experience all around!

Bob Garrett3 reviewsTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job was done by all. We can’t thank them enough for the move.

Response from the owner · a month ago

Glad you had a great experience!! Thank you for the 5-Stars!!!

Heidi P14 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional customer service from Jennifer. I was very pleased with her hospitality. Jacob and Gabriel were the best movers. They were so prompt and efficient and honest and I’m so glad I chose GRACE MOVING services.!

Response from the owner · 2 months ago

Thank you so much for trusting in our team, Heidi! We appreciate your business and for taking the time to leave us a review! Sending blessings!

Silver Alkhafaji5 reviewsTotal number of Google reviews Silver has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Caleb and Matthew were super efficient and quick. Amazing moving service!

  • Price assessment: Reasonable price
  • Services: Local moving, Oversized-item moving, In-state moving
Response from the owner · 2 months ago

Thank you so very much for the review! We are so pleased to hear you were happy with the crew that came to help! Thanks again for the business!

Claudia BlickLocal Guide · 16 reviewsTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had Grace Moving Company move my husband’s furniture from one care facility to another and they did a fantastic job! Jacob and Casey showed up right on time and were wonderful to work with. They took the time to go make sure we had all the details right and that I understood about the insurance and extra expenses of materials before they got started. Then they carefully wrapped and moved all the furniture and in no time at all it was all set up in my husband’s new assisted living apartment. There were no scratches or dents or dirt or damage to be seen. Even the light bulbs got put back in place. So if you need some help moving call Grace Movers!! Kelli their customer service representative will take good care of you and your move will be excellent! Especially if Jason and Casey are your movers - they’re great! Thanks guys!!

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Senior moving
Response from the owner · 3 months ago

Thank you so very much for your kind review! We are so proud of our team! This shows our team really does care! I appreciate you leaving details in the review! We are so pleased to hear you had a great experience! Thank you again for hiring us to handle your move! Blessings on his new place to call home!

Debbie Archibald4 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Supers friendly and hardworking guys this crew is amazing.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving
Response from the owner · 3 months ago

Thank you for giving us 5-star rating Debbie! We are so thankful for your business! Have a blessed day!

Dan Kish10 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Exceptional service! The office checked all 3 move mornings just to ensure things were going well. The crew who did the packing, moving, and unmoving were fantastic and went above and beyond with special requests - great guys that worked very hard. Thanks Grace Moving!

  • Price assessment: Reasonable price
  • Price: $5,000+
  • Services: Local moving, Moving-related packing
Response from the owner · 3 months ago

Thank you so very much for trusting us in your move! We are so pleased to hear you had a great experience! Thank you again for using our services!

Dune Family2 reviewsTotal number of Google reviews Dune has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The boys from Grace movers were great. Efficient and careful with our stuff. The office staff was prompt and helpful.

  • Price assessment: Reasonable price
  • Price: $2,500–3,000
  • Services: Local moving
Response from the owner · 3 months ago

Thank you for the 5-star review! We are pleased to hear you were satisfied with your movers!

Grace Moving Company on Google Maps →

Business details