How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%36+2.5Momentum penalty54−4.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREGrand Rapids Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 7,859 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Grand Rapids Towing for 8 kinds of job.
Grand Rapids Towing for battery
Clear ✕All 53 Google reviews tagged “Battery” · showing 20
Good service, friendly
Mark was there far sooner than you predicted. He was efficient, put in a new battery and aired up a soft tire for me. What a gift to be on the road again! 😊👍👍
Charged my battery to get me back on the road, only took a few minutes. Good job! Thank you!
I was stranded at the airport and Justin came to my rescue and helped me jump my car. He was super friendly and kind, and was very patient and time efficient. He was out there in the pouring rain and was still hard at work. I believe he went above and beyond expectations! I am very thankful for the Grand Rapids towing company! 😊👏🏼
10/10
Quick and fast only took about 30 minutes to get to me. The guy was super friendly as well .
Showed early and was completed quickly
This was a wonderful experience. He was very good and got my car unlocked and running.
The gentleman that showed up was very professional and curtious
The driver, who came to help us really rescued us and got us on our way back safely to Kalamazoo under our own steam. It was not a simple jump, he actually diagnose the problem and directed me on how to insert the fuse. He also called me while we were on our way back to Kalamazoo to make sure that the car was still…
Jake (I think that’s what his name was) was amazing. He got to my dead car in about 20 minutes (Dykstra’s quoted me 30 minutes), and was even able to jump start it for me even though several other people had tried unsuccessfully. He was also able to tell me what my problem was and recommend where to bring it. I would use them again in a heartbeat.
Had two flat tires. The guys came early and were very nice and professional. I was putting my battery in when they came and they actually did it for me. That was very nice of them. Definitely give them five stars!
Such a kind, helpful, and caring tow truck driver!
They stopped put power pack on battery and my truck started rite up,I thought I had battery charged up
Outstanding service person any stranded or otherwise challenge auto-owner or Etc would be lying if they said anything negative about this person or the quality of service what a great person
Extremely helpful
Had Merle’s tow my son’s car! Effluent, polite, and very knowledgeable of what could be wrong. I would highly recommend using this tow service if you are ever in need!
Right time and solved issue.
Great
Great help
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 643 | — |
| Car lockouts | 191 | — |
| Tire change | 156 | — |
| Local hauling | 111 | — |
| Special vehicle towing | 99 | — |
| Battery service | 89 | — |
| Battery | 53 | — |
| Long distance hauling | 30 | — |
