How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%36+2.5Momentum penalty54−4.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREGrand Rapids Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 7,859 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Grand Rapids Towing for 8 kinds of job.
Grand Rapids Towing for car towing
Clear ✕All 643 Google reviews tagged “Car towing” · showing 480
Driver was very friendly and answered all my questions. Quick arrival time to pick the car up and quick to get it to drop off point.
Driver was awesome
I didn't catch the name of my tow guy but he was so nice and respectful. He even waited until my uber arrived before he left he really went above and beyond for me. The service was great and affordable.
Had a flat tire. Prompt service and driver was professional.
Came in a timely manner
The driver was extremely helpful and friendly
Really appreciated the efficiency and kindness. Jeff was very professional and had my car and me back home long before I expected to be. Very fair price. Highly recommend!
Merls/GR Towing is the best
Nick was awesome. Called and within 30 mins or so he was out there and got my car hooked up and on the bed in under a few mins. Super nice and willing to get to know me and why my car was coming along for the ride. We talked dnd, my unemployment, and even gave me some nice local leads to check out. Pricing wasn’t…
I had such a great experience, especially after what had already been a very stressful day dealing with two flat tires. From start to finish, everything was handled professionally and efficiently. Adam, the driver, was absolutely outstanding. He was incredibly informative and took the time to explain everything…
The guy that helped me was absolutely friendly! He was awesome!
This was only my fourth time having my car towed. However, it was a very positive experience. Usually, at times like these you’re tense. This time it was different. We chatted as if we’d know each other for a long time. It didn’t make the experience a fun time, but the stress seemed to disappear. If I ever have to…
I like my service that I was provided thank you
Pleasant driver to deal with. .
None
Sean and Noah were both awesome! In the span of four days, via AAA, West Michigan Towing helped me with two vehicles. One service call was for battery and the second was for car towing. Both Sean and Noah were professional, warm, and fun. Thank you!!!
Rick did a terrific job! I commend him for his professionalism and thoughtfulness. I fully recommend him and his business!
Rick was very friendly, considerate & helpful! Rapid service!
Merl's towing did a good job towing my vehicle to where I wanted it to go. Great communication and service from the moment I called them all the way through the payment process. They did not damage my vehicle in anyway and were the best in town for pricing. Would highly recommend to use them.
Very quick service. Professional gentleman and great service as always. Only company we have used.
Friendly and personable and knew what he was doing. Was very careful and experienced in getting my bike picked up and towed. Also gave me some extra advice to avoid any future issues. Very quick and was reliable when I needed assistance.
Excellent service. Very polite and helpful driver. Quick arrival even before the estimated time. Thank you
Driver was nice and helpful.
Mason was very professional, and I’m very thankful that …not… only ..did he come … to tow the U-Haul truck…he was able to take me home because the UHaul clearly wouldn’t start……..So once again. Thanks Mason❤️
Great people and service EVERY TIME!
The driver was very friendly and took good care of my Mini!! And today my F150
Very professional, no nonsense. Thank you
This is the second time I’ve had this Gentleman out to help with my car. And I will say he does a great job. As well as my excited 2 year with his trucks got to experience his great service. He stopped what he was doing to turn on his lights for my little guy!!! Made his whole day.... as patience aren’t a 2 year olds strong point. Thank you again!!!!
Very quick response time. Friendly and professional driver.
Very professional and courteous
Fast, efficient, and friendly. Exceeded expectations!
Driver was friendly and efficient
Knowledgeable, efficient, polite
Quick arrival & super friendly! John was at the scene and had us towed to our shop in less than an hour. He made room in his cab so my husband and I could ride together. John even left us with a wood block so our car wouldn’t roll away after it was at the shop. Overall great experience!
Jason provided excellent service. He explained the extra assessment that he is required to do because I have a hybrid electric car. I needed a ride as he dropped my car off at the dealership. He even dropped me off at the car rental so I wouldn't have to walk from the dealership. Great job Jason!!
I had Allstate motor club and switched. AAA is way better. The service techs are very thorough and they arrived in a timely fashion.
Driver was very professional
Fast friendly service thank u
Prompt response and professional work.
Thank you for coming in good time!! Got the tire switched out and was on my way. Courteous, yet skipped the small talk, just how I preferred after trying to change the tire myself (unsuccessfully!).
Ram made a super stressful experience easy and calm
Service was fabulous. Ram was professional and friendly. He explained what he was doing which was great because I am car challenged. He called ahead and was very prompt. Thank you!
Great help! Very helpful!!
He arrived quickly! Made sure my other car wasn't going to be damaged when he moved the car to load it. Was kind! I couldn't have asked for more!
Driver was polite and ahead of schedule (=
Second time using their service. The technician was very professional and courteous. Thank you for getting me home!
Fantastic! Quick towing, the tow driver dude was awesome! A great experience all around!
Super good service on the phone and in person, very happy with my help I got. It was very fast too.
Unfortunately my car broke down today which hasn't happened in forever leaving me stranded. This pandemic fueled by toxic social conditions has many people struggling to find some degree of peace much less hope for humanity. I met two extraordinary people today as a result of the misfortune with my car, Terrance in…
It was great
Awesome service! Super friendly and helpful!
They were fast and efficient.
Excellent service! I was surprised I didn't need to wait too long - the driver knew his business & was quite polite & friendly during the trip to Berger.
We had called AAA 3 times, and they failed to send anyone. On the fourth try, we were able to get an AAA call person that finally logged our call. Within a 1/2 hour, a tow truck came from Mel's tow truck. The driver was knowledgeable and fantastic, we were able to get our vehicle towed. Great service from Mel's towing but terrible service from AAA.
Fast and friendly
Did an excellent job
On time service, notifying of arrival and being there within the time frame. Friendly and courteous operator.
Great communication and friendly service.
Arrived before schedule time was very polite
My towing driver was there before I even know. Heard his cab tractor and flatbed before he even car. Pulling up in my driveway. Very excellent service this morning before 6:00 AM. I really appreciated his driver being there so quickly at that time before heading to work this morning
Bryan was the towing driver. He was extraordinarily helpful. He gave me advice on what to do with the car which I appreciated. I just put the same on a Yelp review. Thanks so much!
Fast and friendly service!
He was a nice tow truck man. I was kind enough to unalive my engine at a Krispy Kreme so he could get a donut.
He arrived on time and towed my vehicle where I wanted it to go.
Very quick arrival. Driver very courteous and conversational as I rode back with him.
Prompt, courteous and efficient service!! Best towing company I’ve ever used!!
Fast, friendly, what more could you ask for?
Great driver!
I would give 0 stars if I could. There are a bunch of crooks working for this company and I’ll explain why…. Quite a few months ago. A friend of mine’s vehicle was in an accident and it was towed to their lot. The vehicle was completely stock. No aftermarket wheels. No big stereo system absolutely stock. Two days…
Very helpful the man person came out of his truck and helped me push my Jeep from the 3rd floor of a parking garage so I could get my car towed 10/10 definitely going to use them again if I need too
Driver was very efficient and helpful. He was professional and made me feel confident that things would go according to plan.
Tyler from Merl's was great. Thanks so much for your help man. We really appreciate you.
Nick was amazing!!! He was so quick and thorough in a difficult place.
They were at the mercy of AAA, which is always horrible, but Merls themselves did an awesome job!
Awesome service, glad to have them to the rescue!
Great assistance and he made me comfortable i was very nervous. He was very timely.
seriously so thankful for my experience. my driver was timely, kind, and gave me space to figure out my situation. he also assisted me in helping me find a trustworthy bodyshop and ensured I made it home safe with all my belongings on top of taking my car to the shop. he was knowledgeable, efficient, and caring - a…
The team at Merle’s do a great job. They’ve taken care of us many times in the past, and this time was no different. I always feel better when I see that Merle‘s has been assigned to service us when we put in a request through AAA.
They arrived quickly, worked efficiently and provided helpful information.
Bryan was great! Great communication and fast service.
Great guy. Fast service
Great on time service
Great experience and very knowledgeable driver. Thank you!
Made it very quick and easy. Great service
Super fast
Very professional
Fast and the driver was very helpful and Courteous.
Our driver was fast to respond and friendly. Kept our spirits high in a bad situation
Great customer service took me into the dealership, helped expedite service went above and beyond
Quick, polite, and knowledgeable
It was difficult to get the car opened but he carefully kept working at it until he succeeded. He was very polite and helpful.
Towing was needed but the driver was able to assist me with the issue. THANK YOU!
Very very nice guy! was on time and got to where I needed to go safely. Definitely recommend!
Driver was very helpful and polite.
Friendly and efficient service
Great experience. The driver was nice and easy to talk to while taking my car to the shop.
Friendly and knowledgeable, thank you!
Nick did great!
Friendly and arrived quickly!
Wasn’t the fastest experience but once they got a worker they showed up and did their work very fast
Contact with driver was friendly, professional, and common sense.
EXCELLENT SERVICE
Very easy and pleasant to use
Very friendly and helpful service
Tow man was very expeditious, professional and courteous.
Showed up on time and got me taken care of. Grade A+.
Driver was very friendly and helpful.
Timely, very friendly!
Greg was super helpful!
Fast, Efficient and Courteous. The driver even reminded me to grab my garage opener.
10 out of 10 always recommend Merls!! Always nice! Always helpful!
10/10
Very fast, very reliable,
The gentleman that helped me was very nice and did a great job!
Ryan, the tow truck driver was very knowledgeable and provided excellent service and information!
Prompt, courteous, professional.
Little bit of a wait due to being busy but were quick once they arrived
Driver was nice and helpful. Did a great job getting mini van on top of flatbed from a tricky parking spot
The driver was so nice!! Towed the car quickly away to get it repaired!!
We use AAA Roadside assistance. They require you to be with your vehicle when service arrives. AAA gave an ETA of 2 hours but after it passed, they would not give me an ETA. So we waited 4 HOURS with the vehicle for service from Grand Rapids Towing with no communication. I called AAA to complain and within 15…
Very happy with service. Driver kind and considerate.
Very fast and professional
Service was great and very fast. The driver was very friendly and personable. I always have a good experience with Grand Rapids Towing.
Great job!!
Merl"s was great. Efficient, and nice!
Communication, friendliness, promptness
Driver was on time, courteous, and professional.
Very friendly and knowledgeable driver.
Driver was super nice.
Grand rapids towing is always amazing friendly and quick!!
Very fast service. No issues. Thank you
They were really fast to pick up my car.
Fast and affordable
The driver was absolutely amazing and did a wonderful job and came faster then the time I was initially given.
Ryan was very nice! Service very prompt
Bryan was very friendly. :) Did an amazing job! Thank you for your help!
Service was very quick and driver was very courteous.
Staff was very courteous. Quick and efficient service.
Very prompt and courteous, hassle free.
Jake was very helpful
Merls towing was awsome the driver was very knowledgeable and courteous excellent service will recommend them to everyone.
Good Service!
Great experience. Prompt, friendly service.
Awesome
Car broke down while driving. The driver was there quickly as promised and the tow went smoothly. Definitely would call them again, but hopefully won't need to haha
Excellent, prompt, knowledgeable service
I had a wonderful experience! They were prompt, efficient, and very friendly!
Great Service!
Used Merl’s through AAA. The service tech arrived sooner than expected and was friendly.
Very friendly and helpful!
I saw two AAA drivers today. They were both courteous, professional and arrived when they said they would. This is especially amazing due to the blizzard that we had the past three days and it was over the Christmas holiday. I was not happy to need their service, but they did an excellent job.
helpful Thank you.
Jarrod was kind, helpful and very professional.
Quick & went above and beyond
Car was stuck due to icy incline and they responded and were able to get the car out and back down to the road. Thanks for the kind service
Prompt and friendly service
Phenomenal service, extremely friendly and skilled driver. Would recommend.
ABSOLUTELY AMAZING!!! First, from the moment of interaction at 9am, they helped try to turn my stress around by having such amazing personalities. Over the phone and in person They then called me just before close to touch base. Because id forget to call them. Then for my tow , later in the evening: My driver…
Did a professional job.
Nick was very pleasant, helpful and knowledgeable. We had a very interesting conversation while taking my car to Spring Lake. I was extremely pleased with the job he did.
Amazing every time
Fast, professional and friendly service! Would use again in an instant!
The driver was fast and efficient. Didn't have a wait long for him to arrive and he had my SUV loaded in no time flat!! Highly recommend this Tow Service for whatever situation you may need.
Respectful and nice man
Brock was very nice and did a great job towing my truck after my tire exploded
Thank you so much I love it
The driver arrived promptly to pick up my vehicle. He was very efficient as well as friendly! I highly recommend using this business.
Very quick service, rep was friendly and professional
Awesome towing service! Always friendly & courteous.
Best AAA response time, knowledgeable and courageous service.
Jake (I think that’s what his name was) was amazing. He got to my dead car in about 20 minutes (Dykstra’s quoted me 30 minutes), and was even able to jump start it for me even though several other people had tried unsuccessfully. He was also able to tell me what my problem was and recommend where to bring it. I would use them again in a heartbeat.
The original company that was supposed to tow my car (sent by AAA) didn’t show up for 2 1/2 hours. Merl’s called to inquire if my car had been towed yet. When I said No, Merl’s came right over. Much appreciated!
He was very nice and patient and did a great job getting my vehicle on the bed safely. It wasn’t easy but the driver (I didn’t catch his name) was awesome.
Super friendly! When the driver called I was out getting milk for my son. He kindly waited for me no issues. Very professional and by far best price! Thanks guys! Won’t use anyone else.
Tow truck came in an hour. The driver was very nice and even taught me how to move my cars shifter even with a broken alternator.
Such a kind, helpful, and caring tow truck driver!
Even though it was a 3 hrs wait I was very thankful for the quality service friendly driver. It was a very bad snow day..
Pulled me out of the median after the snow put me there. Great driver, great service
Polite, efficient, professional. Got the job done
It was a very snowy day and Meryl’s was very busy with all the vehicle accidents occurring thruout the city. They persisted into the night and were able to get my car delivered to a repair shop by the morning.
Excellent service, friendly driver, very helpful
He was awesome very friendly
Very nice employees and was early too.
Very respectful and kind guys. Arrived quickly and did a great job. 10/10
Fast and friendly service. The driver was very helpful and knowledgeable about vat services in the area!!! Great job 👏
Quick and professional. Got me home in no time!
Very fast service folks on the phone were very friendly and polite
Did a great job. Fast, efficient and friendly.
Very good service
Tire flat, towed to Audi Dealership. Good service. Kind of long wait time 75 min
Had van towed to local repair shop. Driver's very knowledgeable and courtesy.
Very courteous! The service was best we ever had with towing service! Greg was terrific- went above and beyond what was expected!
Ram was a true and great professional!
They were very professional and friendly
Driver was very professional, on time and very nice! Excellent customer service. Will definitely recommend!!
Wow! What perfect service I just experienced by this company! They were at my location in 15 minutes and took my car away! Super impressed 👏
They were awesome, very knowledgeable and understand in a stressful situation.
Great job
very good
Driver did a great job. Fair price
Awesome service!!! Awesome Driver!!!
Fast and Efficient
Excellent service. Great service representative. Five star.
Courteous, professional and mad skills are the words I’ll use to describe my towing experience this evening.
Good communication
The gentleman was very nice and helpful with my vehicle:)
Was able to get my car out of a fairly tricky driveway/garage orientation and it even cost less than expected due to his ability to unbrick my car and get it into neutral via manual shift override.
Merl's towing and their drivers. Always Very helpful and fast when I've been in an emergency. So grateful.
The wait time was longer then expected but the customer service was great.
Quick and friendly service
The gentleman that helped me was prompt and professional. Excellent service!!!
Station was to my location within 90 minutes. Driver was super friendly and very professional. Very happy with the service.
Prompt and professional. I highly recommend Meeks Towing
Very professional and made me feel safe. Prompt service.
Service was quick, and the serviceman was friendly and efficient.
Had a guy named Jared he was amazing very patient understanding cooperative amazing service
Santiago, the driver, was extremely helpful, knowledgeable, and friendly. I would recommend this company to anyone. They made a bad situation a little more easy to take.
Almost perfect just wished he would have pushed my car further to the back of the carport because it's sticking out. Now I have to find someone else to push it further back. Other than that the man did an EXCELLENT JOB!!, THANK YOU VERY MUCH
Exceptional service! Timely and went above and beyond!
It was a pleasure doing business with GRT. Fast and reliable service. Thank You
Awesome job!!!
Friendly driver, great to work with, made it very easy to deal with the situation.
Amazingly quick, arrived right when he said he would, took care of everything, fantastic in a stressful time.
Had Merle’s tow my son’s car! Effluent, polite, and very knowledgeable of what could be wrong. I would highly recommend using this tow service if you are ever in need!
Very professional and flexible with any changes needed regarding the assistance.
On time from notification! Driver was pleasant and assisted in trying to determine a solution to the car issue
Larry was the absolute best! He went above and beyond. Was timely and very helpful in providing advice. Even went into the auto service place with me to chat with service people. He definitely went the extra mile and deserves a raise. GO LARRY!
Friendly, polite, courteous amd patient. Thank you!! Again!!
The gentleman who came to tow my car showed up so quick and made the whole process of getting my car the the shop very fast and easy!
He was quick and efficient. A+ Towing.
Probably one of the friendliest, most efficient and intelligent tow truck drivers I’ve ever dealt with. Made my experience fantastic and kept my car safe through the entire process. Will definitely be using them again
The driver was wonderful and very helpful. He was fast and courteous. I felt very taken care of. Thank you.
Extremely helpful, friendly, and timely!
Smooth
Nice man that helped me.
It was the best experience I’ve had using a towing service! Very professional and they made it as painless as possible!
Thank you for positive service in an inconvenience time!
Friendly and professional driver!
Very professional. Quick and polite. Great job.
Just a great experience and friendly helpful employee. Thanks Jason for your expertise in your line of work. Very efficient and timely. Above all friendly, thank you!
Quick, knowledgeable, professional, and personable.
Wonderful service. Couldn't ask for better. I appreciate how quickly they got there. The person on the phone was great. The driver was both friendly and professional.
Excellent customer service!
Driver was great!
They were able to get to me quickly and were very kind and polite. Made it super easy and stress free.
Driver was friendly, polite & professional. Always great service!!
Great
My sprinkle system failed to function properly three years ago, and they helped me fix all the problems with this 19-year-old system. It was like a brand new system after that. The price was reasonable and lower than other companies. I am having them doing winterization for us every year since then and so far so on.
Was very happy with the towing service, and the tow man was friendly and courteous!!
The driver was very friendly and helpful I was thankful he was there!
Always professional and quick with the nicest drivers.
They were nice and quick getting my vehicle on the truck to tow . The only thing is it takes them awhile to get to me
Great service!
Excellent quick service and a very kind driver!!
Wonderful experience - fast, efficient and incredibly friendly.
Awesome driver Jason did an amazing job very professional
Did a great job, and was fast. Would use them again- very professional.
Used then throw AAA - Speedy service!
Great service! Guy was super friendly! Uber effiecient timing too. Always great service everytime i use them, but today was top quality
The gentleman was very professional and very helpful. I would definitely recommend Grand Rapids Towing. If ever need a tow again your my first and only call I'm making. Thank you so much
Great service .. gave a honest opinion on where I should keep my vehicle and I respect that. Customer for life
Great customer service
Adam did a great job loading and unloading my "baby" (Corvette) onto the flat bed. He explained what and why he was doing. First time it has been towed so I was nervous! I give him 10 stars! Thank you Adam!
Mark was extremely helpful and friendly. He arrived to my broken down car very quickly. Great Job and THANK YOU!!!
Very nice, professional man. Love the American flags ♥️🤍💙
Tow truck arrived really fast and the driver was very professional, friendly, and informative.
Couldn’t have been easier. Great!
We met the gentleman name Mark very professional and polite and friendly. Thank you!!! From the Wilson family!!!
Great response time and service with a smile. Driver was excellent.
Called for a tow and I was told I would have a truck within 20 minutes and it showed within 15. Tow truck operator was friendly and knowledgeable and took care of business exceptionally fast! Had a similar experience with these guys about 8 months ago which proves they are consistently excellent to work with.
Absolutely awesome and top notch service. The gentlemen doing the work was so professional and nice. I definitely recommend!!!!
Great service all around
Very prompt. My car had stopped at a terrible part of the intersection and my driver was wonderfully polite, helpful and quick!!
Very quick response to have my vehicle towed by Merl's. Excellent service technician.
Support service arrived in less than 30 minutes. He was courteous, patient and practiced safety by wearing a mask . He was able to get us going. Thank you for great service.
Car trouble
Thank you for excellent service.
The driver was very helpful and did an outstanding job of transporting my vehicle.
Great service. Quick response!
Adam was friendly and attempted diagnostic work prior to the tow which helped me understand options and discuss issues the vehicle was having with the mechanic shop from a more informed position.
Gary was awesome! He even took a look at my van and pointed out what the issue was which was really helpful and informative to us. Really nice guy and just pleasant to talk to! We are very thankful and appreciate the great service we received!
Great service came when they said they would. Asked all the right questions. Answered all of my questions. Obviously knew what he was doing. Skilled. Worked quickly and safely. Easy to talk to. Drove off quietly I’ve always used Merle’s towing over the last 20 plus years. They have always impressed me with their…
They arrived about the given eta,
Wonderful service and fast! Very personable staff! Rode with tow truck driver to dealership and he was helpful and enjoyed a pleasant conversation with him. Highly recommend!!
Arrived extremely fast was towed my car very quickly. I wish I worked with people everyday like him. Would highly recommend!
Great service. Would recommend anytime
Very quick and efficient and friendly as well
Brock was very efficient and professional.
Great service. Fast and steady.
Larry was the best! Without a doubt, the quickest call to tow ever with AAA. And that's close to 50 years!!! Thank you, Thank you, Thank you.
Excellent, timely service
He was polite, he knew how to tow this large vehicle with 2 flat tires on the rear. He put air in the tires 1st. He was an all in all great guy.
Fantastic service and communication!!
The tow truck driver was helpful and kind. Made everything so easy and even made wonderful recommendations for a tire shop.
Quick response and very helpful.
Excellent response time professional friendly service. Tech Josh was great to deal with. I would highly recommend Merl's Towing Service
Great driver, unfortunately AAA gave them bad info so it took them 2 trips to do the job. Awesome driver, took great care of me, went above and beyond
Great staff and made everything so easy!
Excellent service
I can’t even begin to tell you the joy I am feeling regarding my tow driver… I believe his name is spelled Lerry(Larry?) he was patient, he heard my issues I was having with the guy that was supppsed to fix the car and you could tell he had compassion for me. He was delicate with how to put my car on the tow bed…
Adam was great, he went above what I'd expected him to do.. And was cool to talk to when he brought me home.
Rick could not have been more helpful. He tried jumping the battery and found that it wasn't the problem. Then he went through quite an ordeal with the Honda roadside service on the phone (whom I couldn't understand) in order to be able to tow my car to fox Honda. He even went in with me to explain to the service…
They were fast and courteous!
They were here within 15 minutes. The driver was very professional, helpful, and friendly. I couldn't have had any better service. Outstanding.
The service man promptly repaired my tire within 10 minutes and I was on my way. His personality was professional and very welcoming. Kudos.
Very quick response and superb service! One of the best towing experiences I have had. Well done Merl’s Towing Service!
Some idiot ran me off the road and damaged car front end. Called AAA and Grand Rapids Towing was there within 45 min just after police left. Ryan was the name on the truck and he was courteous and respectful. He could see that I was somewhat shaken up by the incident. GRPD was great when they took the report. Hats off to both. Thank you.
Was way earlier than quoted, no issues, fast and efficient. Great experience and service!!
Great service! On time and professional.
Awesome Service!! Very courteous and professional along with friendly!!
Arrived quickly. He was wonderful! He took very good care of my car.
Driver, Rick was friendly and professional
Excellent service. Very careful.
Great Driver of Flatbed..Pro Good ..
Tow truck driver was incredibly kind and efficiently loaded my vehicle with precision and ease.
Excellent service today thank you so much
They sent a tow very fast, within about 20 minutes. I didn't expect that quick of a response so close to downtown!
Great service!
The tower was a genius. I still can’t believe he freed my vehicle from that muddy canyon. Pure genius.
Fast and friendly service!
Very rude people assumed I wanted to argue #black lives matter ✊🏿
They arrived quickly and were very helpful and professional. I have used Grand RAPIDS Towing many times and am always very satisfied with their service. Recommend them to all my friends and family.
Very excellent good worker hard work and Driver take the best of Michigan care of business I recommend Grand Rapid Towing the the best in Grand Rapids
5 star service!
Just had a really great experience with Grand Rapids Towing this morning. We had a client accidentally run into the retaining wall out front of the building. Without getting into details, Grand Rapids Towing was extremely prompt and helped out significantly in this situation. I'd use them again in a heartbeat. Thank you, GRT!
Tire blow out in a snow storm and they were there in 15 minutes able to get us to the tire store to purchase tires and back on the road. Driver friendly, helpful with AAA and very accomodating. The truck was clean and warm! Thank you VERY MUCH !!!
Friendly, professional and prompt service!
Got stuck in the parking lot outside my apartment building & the driver was able to get me out easily
Great service
Service was fast and professional. Driver was very helpful!
Driver was awesome! Thanks!
Ryan was the tow truck driver and he was awesome! Very fast and skilled and very knowledgeable about the vehicles he tows
Great service. Was quick to arrive. Worker was very fast loading my car on the bed. Got it done! Nice guy and easy to work with.
Driver very patient and friendly. Appreciated Ryan so much!
Honestly one of the best experiences! Ryan came out in less than 20 minutes, he was very effective, quick and reliable. Also was very informative and great customer satisfaction
Bryan was awesome. Went above and beyond what I was expecting. Thank you for taking some of the stress off of me.
Driver was helpful, friendly and service was completed quickly! Thank you.
He arrived within minutes of the request and got the job done quickly. Super professional and helpful! Thank you!
knowledgeable, thorough, quick, kind
Friendly service, very helpful! Overall, a great experience when one needs a tow.
Wonderful service thank you
Showed up within the time they quoted me. Very friendly! Great quality at a good price. Thank you!
Wonderful service! Will use again if I'm in need in this area.
prompt, friendly, helpful. everything I expected and more since. Excellent experience (other than having a broken van). if I'm ever in need of a tow truck, I hope I get the same driver.
Service was excellent and timely. Driver was friendly and knowledgeable. Everything was great
They were quick and thorough.
These guys are awesome and easy to work with. I highly recommend them!
Very professional and pleasant thank you
It was a dark, cold and windy night. The driver worked quickly and was polite and professional. He unloaded my car perfectly in the small auto repair shop and gave me good advice. 👍
Exceptional service
Very quick service
Great job thanks
Driver was awesome and very personable!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 643 | — |
| Car lockouts | 191 | — |
| Tire change | 156 | — |
| Local hauling | 111 | — |
| Special vehicle towing | 99 | — |
| Battery service | 89 | — |
| Battery | 53 | — |
| Long distance hauling | 30 | — |






