How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%98+13.9Replies to reviews 7%45+3.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREGrand Valley Towing and Transport
Wyoming, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 906 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Grand Valley Towing and Transport for 8 kinds of job.
Grand Valley Towing and Transport for car towing
Clear ✕All 229 Google reviews tagged “Car towing” · showing 40
Quick, efficient, and friendly experience. From the lady on the phone to the tow truck driver. Being stuck on the side of the road is a horrible feeling, so their compassionate attitude is greatly appreciated. Tow truck driver was there within 10 minutes of the call. Definitely will be using in the future.
Service was great. Came to change a tire and ended up being towed to get 2 tires fixed.
Great service,I would recommend Grand Valley Towing to everyone
Recommended by Ervines auto repair. Prompt pick up and drop off.
Wow! Great service, friendly, approachable, and QUICK. If you have aaa and need a tow I pray they get your order. They were to us in 10 mins. We've had many tons in the past take several hours to arrive. So needless to say I was stunned when they got to pur car so quick. Highly recommend grand valley towing! Driver…
Holly was FANTASTIC! An incredible person all around. My kids enjoyed the learning experience about tow trucks with her! Made their day! Thanks for the tow home, Holly!
Super fast and very nice!
Used them twice in 2 weeks. Quick service, and the first tower was Tyler, don’t know the second ones name. Christy in the office made it a breeze too.
Getting a vehicle towed is never a good time, but my driver Holly made the situation so much better with her awesome personality and care for my truck. I had just got home from getting very expensive repairs done only to realize a brake caliper was seized and needed to be sent back to the mechanic it came from…
The guy who picked my truck up was very professional and understanding and helped me get it to the shop before it closed
They were the nicest guys ever🫶🏻
Super fast and easy. Will be using them for now on
Service was prompt and easy to coordinate. Driver Holly was affable, professional, and acted with integrity. Grand Valley Towing will be my first call the next time I need a vehicle towed!
Pleasant to work with, helpful and courteous.
Fast, efficient, friendly. Easy billing to my insurance company. Will definitely use again.
I hit a nasty pothole on my way to work & blew out a tire on my BMW. Grand Valley Towing was there in 15 minutes after telling me it would be 45 minutes! The driver was very professional & took care of getting my car to the repair shop for me. He even brought me back home so I could get our spare vehicle & head on to work.
Fast, efficient, knowledgeable, friendly.
Transparent, and understanding on a terrible weather day. Driver knew exactly what he needed to do.
Prompt and no hassle 😁
Great driver
Marcus was great! Arrived with the tow truck promptly and was very friendly. The price was reasonable and I like supporting local businesses!
Very Friendly. Always get the job done CORRECTLY also they are very fast at not only getting to you but loading up and dropping off as well. Love this towing company. Hopefully I won't need any more tow services but if I do I WILL BE USING THEM AGAIN.
Been using Grand Valley for years, best towing service in greater GR!
Amazing service start to finish.
They communicated very well and met their time estimates. The driver was very kind and very empathetic. I would definitely use them again.
Very kind and considerate
Grand Valley Towing was quick, offered a free quote, and even said they would match competitor prices if I wanted to shop around. That right there will give them my business any day!
Andrew was great and knowledgeable in maneuvering a tow truck. 10/10 service
Prompt, great communication, reasonably priced.
Respectful, quick, and easy
Very quick. Very professional. And very much appreciated. I apologize to the driver for being rude to him. Thankfully he was courteous, professional, patient & understanding. Thank you again ~ Kelly
Fast, professional service. Updated throughout the process. Would recommend.
He was kind and did his job well. In addition to a text message on eta, he also called me. A great experience, as great as one can have while getting the truck towed to the shop! 🙂
Fast friendly service
Steve was professional and great to deal with
Jeff was professional, quick, and very helpful. Hopefully I won’t need a tow again, but if I do I will call Grand Valley towing.
They made it so easy to get my car to where it needed to be for auto service. Also, I asked for a quick quote on the phone as we don’t have coverage on our auto policy. It was very helpful to know ahead of time the estimated cost. Highly recommend.
Ian is the man. Professional and efficient
Fast and great service! Will call again in a time if need.
Friendly , quick, and efficient. Worked directly with my insurance company and body shop to settle charges. Highly recommend.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 229 | — |
| Special vehicle towing | 66 | — |
| Local hauling | 44 | — |
| Car lockouts | 37 | — |
| Battery service | 19 | — |
| Tire change | 14 | — |
| Battery | 10 | — |
| Motorcycle towing | 5 | — |
