How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%34+2.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREGrand Valley Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 1,097 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Grand Valley Towing for 8 kinds of job.
Grand Valley Towing for car lockouts
Clear ✕All 58 Google reviews tagged “Car lockouts”
Very quick, personable, fair price
Excellent speedy service
Holly and Emma are literally the best! Very helpful, answered all my questions, and very positive attitudes! Love seeing women doing it all!
Great service and very friendly!
I am absolutely amazed at the level of service and the timing that has been provided to us. Not like anyone plans on having a car towed, but if there is a need, I would certainly highly recommend the company and their employees!
After waiting 7.5hrs for my actual insurance towing (just for no one to show up) with my keys locked in my running vehicle. Someone came to unlock it. He was Extremely quick getting there and was Extremely fast getting it unlocked.
BRENT!!!!
Locked my keys in my truck with all four of my kids sitting outside, Andrew was able to get to me and get my truck unlocked within 5 minutes after calling. Will forever use Grand Valley towing. Thank you Andrew you’re the bomb!!
I locked my keys in my car and he came out extremely quick, got in fast and was very nice. Definitely will use them again when I most definitely make the same mistake again. 🤦♀️
Was quick and painless, had tried myself without success, glad they’re available.
Excellent timely service.I definitely recommend giving them a call if you need these types of services.
Highly recommend them great service very friendly are up front with what they're going to do and also just great at doing their job
Very polite
Great experience! our dog locked us out of a car, GV towing was fast and driver was friendly.
Fast, friendly service. I will call them again.
They were very prompt.
Quick arrival and quick to let me in to my locked car! Jeff was so kind and knowledgeable and was so great! I will call them again!
Awesome
Came very quickly, great attitude and job well done. Simple!
Locked my keys in my truck. Called Grand Valley, they came out right away. No issues. Easy peezy
Efficient, knowledgeable and friendly.
They guys were quick, and super nice. Thanks for being awesome guys
Very quick and friendly service.
Super fast, not too bad of a price. Very nice!
Bryce was extremely helpful and knowledgeable
Keegan arrived in a short period of time and unlocked my car quickly. Great experience. Highly recommend!
It took 20 minutes at the most from the time I called them to have my truck unlocked ! Hopefully it doesn’t happen again but I will for sure use them again if need be ! They are quick , friendly and good customer service !
They were here to save me super fast and they unlocked my car super fast. They are friendly too.
Super friendly, quick, and reliable!
yeah that was NOT me who just did that- but anyways I wish I knew the guys name who worked on my vehicle because he was AMAZING. Including his communication!! I am definitely spreading the word and using this place whenever i need one of these services, and hopefully I get him again!
Grand Valley Towing made a rough morning a little easier after my kids locked my van with the keys inside it! They worked hard to ensure we still made it to school on time, were very communicative, and the gentleman who came to assist was cheerful and kind even though it was early in the morning!
I called in a panic. I was babysitting 3 small children. Two 2yr Olds and a 6 month old. In the chaos of getting all three into the car and into car seats with all three diaper bags, I somehow managed to lock one two year old and the infant in the car with my keys amd all the windows up. My roadside assistance was…
Friendly and fast service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 352 | — |
| Car lockouts | 58 | — |
| Special vehicle towing | 58 | — |
| Local hauling | 47 | — |
| Tire change | 26 | — |
| Battery service | 21 | — |
| Long distance hauling | 15 | — |
| Battery | 6 | — |
