How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%34+2.4Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREGrand Valley Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 1,097 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Grand Valley Towing for 8 kinds of job.
Grand Valley Towing for local hauling
Clear ✕All 47 Google reviews tagged “Local hauling”
I am absolutely amazed at the level of service and the timing that has been provided to us. Not like anyone plans on having a car towed, but if there is a need, I would certainly highly recommend the company and their employees!
I called the office and Jeff was over in 10 mins to pick my truck up. Great prices too.
Great company! fast response! Very Friendly!
Quick and the driver was a pro.
Very fast service (less than 10 minutes) and the tow guy was friendly and helpful. :)
Awesome service and wonderful help from Kristie🌻🤩
Very quick response to pick up my son's dead car. Driver was pleasant and professional, all in all as good as an experience as it could be in the circumstances.
They are super nice and helpful.
Top notch! On time, careful, and easy to communicate with. Thanks guys!
On time, fair price and the driver was courteous
Quick n cheap
Agent was very helpful and driver was on time as was told the time frame, very friendly and helpful. Thank you all involved.
The service was prompt and courteous. Only kind words for these people!
This was my second time using GVT. Again they sent a friendly driver that arrived within 15-20 minutes. They texted me immediately that my job was in their system and again when they were on their way. The driver was able to tow from my garage- a space that is tricky for even me to park in! They are my first recommendation for towing!
I don't remember exactly who came out to my home but he went above and beyond. My boyfriends car wouldn't start and instead of just hauling it away, he took the time to ask what was wrong with it and see if he could help. It wouldn't start so he jumped it and took a look to make sure everything was working properly.…
Jeff was very professional and took great care of my classic P.T.CRIUSER. I WILL ALWAYS USE GRAND VALLEY TOWING WHEN MY CAR OS DOWN!!! THAMK YOU .
Very nice, damage one my vehicle, and wasn’t in a huge rush. Loved it.
I had a great experience. They arrived quickly after the call was made. They got my car loaded and took me to the dealership. Driver was very friendly and helpful!
Great experience. My car broke and wouldn’t move. Called Grand Valley, driver called to let me know he was 15 minutes out, met him there, handed off keys. Fast, friendly service. The driver, Sergio, was super friendly and helpful. Even helped push it by hand into my garage in the rain. Thanks again. Appreciate you…
When our insurance company left us hanging these guys were Johnny on the spot. We waited on hold longer with our “roadside assistance” than it took GV towing to arrive! Highly recommend.
Had to get my car towed after it broke down in a parking lot. The Driver was very nice, even offered to drop me off at home after, as my apartment was close to the shop! Great service, and quick response time.
Grand Valley Towing will be the only towing company I will be using in the future. They were quick, professional, and fairly priced! Thanks again to Jason (my driver) for the excellent service he provided.
Every-time I have used GrandValley Towing arrived quickly , always have been helpful and all your workers are friendly and have met our needs ! Will always recommend your service to everyone that needs a tow or other services you offer !!! Thanks 😊
Service was exceptional! Came on time and very professional. My disabled vehicle was promptly delivered to the service shop. Would highly recommend!
Dude was awesome and professional
Was having a really rough day. Them responding to me very quickly and making everything hassle free brightened my day. Car made it from point A to point B in one piece.
Seth was professional and did a good job for Stevens Design.
Needed a tow for a car that has become more paperweight than car. The service was prompt and reliable. Would definitely recommend
I called Monday morning and the truck was towed to the shop with in the hour. Kind friendly service, I would use again.
Needed my car towed back to my house and he did it without any problems or issues will use him again.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 352 | — |
| Car lockouts | 58 | — |
| Special vehicle towing | 58 | — |
| Local hauling | 47 | — |
| Tire change | 26 | — |
| Battery service | 21 | — |
| Long distance hauling | 15 | — |
| Battery | 6 | — |
