How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREGrand Valley Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 1,119 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Grand Valley Towing for 8 kinds of job.
Grand Valley Towing for car lockouts
Clear ✕All 41 Google reviews tagged “Car lockouts” · showing 40
The driver was quick and efficient. Everything went well.
Excellent service ... arrived quickly, sweetheart of a guy. Thanks! (Hoping I don't need you again for unlocking my car, but keeping the business card just in case.)
Nice diver. Worked fast
Justin got to my location within 15/20 minutes of me making the initial call, upon arrival he got my car door open SO quickly, I was expecting the cost to be more than it was, very happy with the service.
They were fast and did a great job
First time using them, got ourselves locked out while trying to tie down a mattress and locked the keys inside. They were quick to get to us and quickly got the doors unlocked. Saving the number for next time 😉
So fast! Jeff was awesome!
Amazing service and arrived within 10 minutes. Thank you for making my day better 😁
“Quick trip” to Meijer, 3 hours later we finally made it home! HUGE thank you to Grand Valley Towing. Best customer service I’ve had in a long time!! Thank you, again!
Came out and unlocked my doorp thank you so much for helping me you've been a great help keep doing what you doing
he was nice and polite
Fast and friendly.
The guy was super fast, extremely helpful, helped me with finding things on my new car and didn’t charge for jump start since I had my own starter but helped me do it anyway. He also gave me sound advice on buying a new battery. It was an extremely helpful, fast and pleasant experience! Highly recommend!
Super quick!! Came within 10 ten minutes of the call. Highly Recommend
Quick, easy, painless, cheaper than I thought…will use again I’m sure. I have teenagers 🤪
Quick & Easy Local Towing!
Jeff was great! Fast and easy! Thank you so much!
Upon the realization that I locked myself out of my car, I messaged two of my friends for assistance with the matter. I then Googled "I locked myself out of my car". Grand Valley Towing was in the top result. Because of an excellent past experience with them, I decided to call and explain my situation. Long story…
Fast friendly service getting my wife’s car unlocked!
Fast, and helpful
Prompt and courteous. My key fob was locked in my vehicle and I had to get to a Dr appt. The service person was great and got us on our way in about 15 minutes from our call for help while AAA was still an hour away. I will call these folks again if the need arises.
My vehicle door lock cylinder broke while shopping at Home Depot and I called numerous places that said they were too busy or their guys who did lockout services weren't in(it was a Saturday) , luckily I found Grand Valley on Google because the owner or manager himself Steve came by in his personal vehicle to assist…
I locked my keys in my car and called grand valley towing. They were extremely professional on the phone, showed up in under 10 minutes and were able to have me back in my car in a matter of a few minutes, all for a great price! Would highly recommend
Responded within 5 minutes. Great service.
The service was excellent
Great customer service and really fast response time. Much appreciated!
I have used this company on multiple occasions from being locked out to having my vehicle towed. Jimmylee Melinn is my go to guy because hes always going the extra mile. Fast and efficient ill always use grand valley.
My service person was friendly, professional, and on time. He unlocked my car and had me on my way in no time. I would definitely use their service again!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 320 | — |
| Local hauling | 53 | — |
| Special vehicle towing | 49 | — |
| Car lockouts | 41 | — |
| Battery service | 27 | — |
| Tire change | 19 | — |
| Long distance hauling | 12 | — |
| Battery | 12 | — |
