How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREGrand Valley Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 1,119 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Grand Valley Towing for 8 kinds of job.
Grand Valley Towing for car towing
Clear ✕All 320 Google reviews tagged “Car towing” · showing 20
Excellent service! The driver was professional and easy to talk with as we drove to the service station Would highly recommend them!
Andrew was AMAZING and our family is very thankful for him! My sister needed a tow last night due to hitting a deer on 131. Andrew was the only one to answer the call and he came out asap. He helped my sister get what she needed and was so kind to give her a ride to the nearest gas station to wait for me to get her.…
After all the stress of dealing with a car accident, it was a blessing metting Holly. She is an amazing human. ❤️ She was very helpful and considerate. I’m grateful she was able to help me. Thanks again Holly!!
The communication was clear as they let me know through texting they were going to pick car up and also when delivered.
Quick help with a tow! & great price for how far it needed to be towed! Thank you, Brent!
Thank you Holly!!! She was super friendly and helpful and I’m very grateful she was able to help me and my dad out with towing my Nissan.
Fast & friendly service! Would highly recommend!
I had a flat tire on the interstate with no spare and Holly was great! She did a phenomenal job, she made me feel very comfortable and safe. She towed me home and was a pleasure to talk to! Thank you so much for your wonderful help!
Brent was very quick, communicative, and helpful with finding nearby shops with good reputations. I always call GV when I need a tow!
⭐⭐⭐⭐⭐ I called AAA to schedule towing service for my car, which wasn’t working properly, and within about 10 minutes of submitting the request, I received a call from Randy with Grand Valley Towing. From the very beginning, Randy was incredibly friendly, charismatic, professional, and helpful. He made the entire…
We needed our 1978 Buick towed and Holly did an amazing job! With all flat tires and dead battery it was not an easy car to get onto the truck but Holly used her muscles and got it done. We appreciate how experienced and friendly she was, we will definitely be happy to work with you guys again in the future (:
Showed up very quick and the driver was super friendly.
We got Holly, and she was absolutely amazing! Super friendly, professional, and polite from start to finish. She was incredibly detail-oriented, didn’t skip a single step, and still kept everything moving efficiently. She even took the time to include and encourage my 8-year-old niece to help out, which completely…
Great timely service, fair price and friendly staff!
It was a quick and very good service.
Very quick service and friendly and courteous.
Absolutely fantastic Shawn took care of our car and our family to get us home safely. Excellent service. If you need a tow or onside road service don't call any other company GV towing is the best.
They were very quick, friendly, and professional I would recommend them
Operator was an awesome soul! Super helpful.
Attention Steve: Your reviews sound like you're a great guy, but you have many questionable business practices. I've never had my vehicle towed before, but this first-time experience with Grand Valley Towing was not a good one. Let me say this review has nothing to do with the drivers or attendants and is solely…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 320 | — |
| Local hauling | 53 | — |
| Special vehicle towing | 49 | — |
| Car lockouts | 41 | — |
| Battery service | 27 | — |
| Tire change | 19 | — |
| Long distance hauling | 12 | — |
| Battery | 12 | — |
