How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREGrand Valley Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 1,119 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Grand Valley Towing for 8 kinds of job.
Grand Valley Towing for local hauling
Clear ✕All 53 Google reviews tagged “Local hauling” · showing 40
Thank you Holly!!! She was super friendly and helpful and I’m very grateful she was able to help me and my dad out with towing my Nissan.
Great experience! Grand Valley Towing is the best! The receptionist is the nicest woman ever. She actually took time to talk to me, I was having a bad day with my car. Jeffrey was my technician. Great person. Very professional and relatable. I wouldn’t contact anyone else for assistance! I actually put Grand Valley Towing in my contacts!
Thanks Seth and Jeff for the fast, and friendly service.
Had accident on highway. From out of town. Called Grand Valley Towing as they seemed closest to my location. Very prompt service! Very polite upon arrival to location on highway. Assisted me with locating a local dealer to take vehicle to. They left key in their drop box with my contact info as accident happened in…
Grandvalley Towing continues to be the best Towing company that I have ever used.
Couldn't have been a better experience. The driver was a professional and towed my vehicle quickly. The price of the tow was more than reasonable, I would greatly recommend to anyone looking for their services.
Good job and courteous
Arrived quickly & no problems. Took my tow insurance with no problems also
Great experience. Super knowledgeable and helpful. Took the time to give me a ride back to my place. Got to the sight quick.
Excellent and fast. Super cool guy made the ride enjoyable. If I ever get a flat again it’ll be extra easy cuz I saved their number. Hands down best towing company in the greater Grand Rapids area.
Great service, very friendly and fast
Great service very fast service on a snowy morning p
Had an accident, they showed up fast and loaded up my vehicle quickly... It was 4pm and they said shops wouldn't accept my vehicle late and they'd need to drop it off in the morning because of "liability". I called the shop I wanted it delivered to and they said "Grand Valley is here almost every day, they drop…
Everyone was so nice!
Steve was very helpful on the phone setting up timing and explaining things. Ian, the driver, was right on time, was very skilled at his job and also was great at explaining the process of getting my car to the body shop and what would happen after that. A++ service!
Great communication on time and prompt.
Great service, had an issue on a Sunday afternoon. They answered the call and sent someone out. I was an hour away from where they were at and the vehicle had to go right back where they came from.
Excellent service. Kept me informed of the progress & let me know when it reached the destination 👍
Very helpful land nice
Great experience. Driver was friendly.
It was all and all good
Great Services, definitely recommend their service. Thank you.
Excellent, professional and timely service. Thanks!
The driver was very chill and friendly. Would recommend to anyone and will use their service again.
Bryce is sooooooo super nice!!!! After hitting a wall and being traumatized Bryce showed up insured me that everything was going to be fine and got me home safely. Even though my car was totaled he still exercised care for the situation. He saved my morning!!!
My company needed our forklift moved from our old location to the new location and was given less then 24 hr notice. I called GVT and they took care of us! Great company, great pricing, and wonderful staff. Thank you so much GVT for helping my company out in such short notice.
The driver was very courteous and helpful. Very calming.
On time.
Jonathan took very little time to pick up the vehicle and deliver it to my home. He was a really nice person. The dispatcher was nice over the phone and answered questions as well. I will use Grand Valley Towing again.
Had my car to a mechanic in less than 45minutes of my call. OUTSTANDING.
Great with updates and communication. Very kind and helpful.
They did a great job in the care of towing my vehicle. The staff was pleasant, professional and great with communication.
I have used them before. They are very nice and take good care of your vehicle. I like that they are a family owned business.
GVT is the most professional towing company I have ever used. Excellent, honest, trustworthy company, great customer service, quick response with very clean, capable equipment. I highly recommend them and will personally never use any other towing company in the future.
Efficient, nice people & professional - I highly recommend!
I have used this company on multiple occasions from being locked out to having my vehicle towed. Jimmylee Melinn is my go to guy because hes always going the extra mile. Fast and efficient ill always use grand valley.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 320 | — |
| Local hauling | 53 | — |
| Special vehicle towing | 49 | — |
| Car lockouts | 41 | — |
| Battery service | 27 | — |
| Tire change | 19 | — |
| Long distance hauling | 12 | — |
| Battery | 12 | — |
