How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCOREGrand Valley Towing
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 144 towing services · 4.9★ from 1,119 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Grand Valley Towing for 8 kinds of job.
Grand Valley Towing for special vehicle towing
Clear ✕All 49 Google reviews tagged “Special vehicle towing” · showing 20
Fast friendly on time and fair priced and life savers. Brent was professional and very courteous. A great representation of the company. I would highly recommend this business. From the easy of first phone call to pick up and delivery. Spot on. Thank you.
Very quick service truck was delivered in less than a hour Very satisfied.
Exceeded my expectations!
Justin was awesome, and got my truck home quick
Exceptional service. Our work trailer busted an axle & Grand Valley Towing was there within 30min. They had us loaded up & on our way! The driver was super knowledgeable & made a crap situation actually tolerable. From start to finish the service was flawless - did I mention the price was actually affordable? Highly recommend.
Prompt, friendly, efficient.
Fast service, friendly people, couldn’t have been happier with the service they provided. Price was very good too.
Driver was awesome and Great service and very good deal, Thank You Very much
Very polite and prompt. I would use this company again. Thanks
The gentleman who helped me was great. Was super nice. And very helpful.
nice performance
The driver did a great job. And didn’t get mad when I realized (after he called to find me) that I gave him the wrong cross street, even though he deserved to be kind of ticked off! This directionally challenged woman really appreciates that! Anyway, he got the van loaded up quickly and took it right where it needed…
I needed my wheelchair accessible van towed off the side of the highway and needed to get home. They told me to leave the keys where they can find them and they’ll get it picked up and dropped off within a few hours. They knocked it out and I was notified by text along the way. Rates were reasonable and the man on…
My ice cream truck broke down on the way to a school event and Grand Valley Towing was willing to bring me to my event, wait there while I handed out ice cream to the kiddos, then tow me back home. WOW! They also understood the urgency of the matter (melting ice cream) and rushed to my rescue! I would give 10 stars if I could!
The gentleman sent to help could not help me but he called around to get someone to help which he did not have to. He was extremely nice.
My company needed our forklift moved from our old location to the new location and was given less then 24 hr notice. I called GVT and they took care of us! Great company, great pricing, and wonderful staff. Thank you so much GVT for helping my company out in such short notice.
Great communication with the driver. Towed my car from work to the dealership in great time! Very happy.
Great service. Timely. Friendly, courteous, competent driver and staff!! I would definitely recommend them.
Service could not be better, very professional and reasonable rates. Drivers very knowable and professional. We would use this company again and recommend them. We are World Class Auto Transport out of Dexter Michigan.
Slid off road onto a rock., person came as soon as I called and had us off the rock in 5 minutes.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 320 | — |
| Local hauling | 53 | — |
| Special vehicle towing | 49 | — |
| Car lockouts | 41 | — |
| Battery service | 27 | — |
| Tire change | 19 | — |
| Long distance hauling | 12 | — |
| Battery | 12 | — |
