Roofing contractor · Bryan, TX · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty99−0.1Momentum penalty14−8.6Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 37 roof cleaningiPosition by Experts Score among all companies we track in this category. · better than 0%
4.9★★★★★62 Google reviews · 23 photos
95%five-star reviews
1.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Grandchamp Roofing LLC holds a 4.9/5 rating from 62 reviews, with customers frequently citing punctuality, thorough cleanup, and effective communication regarding insurance claims. Services typically include full roof replacements, repairs, and gutter installations, often completed within a single day. While most feedback highlights professional execution, one low-star review describes a failed installation due to improper work and alleged business closure, while another criticizes aggressive driving behavior by a company vehicle.
Google rating: 4.9 out of 5 from 62 reviews (95% five-star).
Reviews on this page: 62 Google reviews (55 with written comments, 6 with photos).
Owner responses: the business replied to 23% of reviews.
Most recent review: April 14, 2026.
Service: Roof Cleaning Company serving Bryan, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other roof cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Grandchamp Roofing LLCRoof Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grandchamp Roofing LLC: 81/100 on this factor. Category median: 97.A
81
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grandchamp Roofing LLC: 82/100 on this factor. Category median: 97.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grandchamp Roofing LLC: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grandchamp Roofing LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grandchamp Roofing LLC: 14/100 on this factor. Category median: 100.F
14
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grandchamp Roofing LLC: 90/100 on this factor. Category median: 100.A
90
Bar = this company · dark tick = category median.
Star ratings
62 Google reviews we collected
4.9of 5
5 stars5995%
4 stars12%
3 stars12%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 55 written reviews
99%praise
Praise10499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price267%
Reasonable133%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3130%
Quality & results2120%
Speed & response1918%
Staff & attitude1615%
Price & value88%
Communication77%
Honesty & trust33%
What customers talk about
We read 55 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“lltop Lakes ,Tx is the home and the birthplace of Grandchamp Roofing I recommend them for their dedication to their job, amazing work, support to the…”
“…andchamp Roofing I recommend them for their dedication to their job, amazing work, support to the community, and professionalism towards every custome…”
“Customer service is top notch with calls and emails quickly returned.”
“…nd and also people that are not in need the owner Bruce Grandchamp is kind hearted and loves to sponsor every event possible!…”
“Quick response, fair prices and most importantly a very professional job.”
“Thank you to James for the professional assessment and taking the time to explain all aspects of the repair.”
“From Day 1, individuals from Grandchamp were professional, courteous, and trustworthy.”
People customers mention
Station4 reviews
Dyer4 reviews
James4 reviews
Bruce3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Grandchamp Roofing LLC for 7 kinds of job. Pick one to see what they paid and said.
VVickieLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★
We had our roof replaced by Grandchamp August 27th 2025. The supervisor left the site and the workers pulled our a roof off then it rained. Our entire home was destroyed. They put the roof on as quickly as possible doing it improperly. To the point where it was uninsurable and leaked profusely. We were told that…
KKonner1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Grandchamp Roofing is the best in the nation, supports small businesses and people in need and and also people that are not in need the owner Bruce Grandchamp is kind hearted and loves to sponsor every event possible! Hilltop Lakes ,Tx is the home and the birthplace of Grandchamp Roofing I recommend them for their…
Great priceService not listed
FFelicitas1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Grandchamp Roofing did excellent at my house. They did the roof and the gutters. Thank you Mr Barry.
JJacobLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Grandchamp Roofing was amazing! I called them for a roof inspection and Steve Koestler showed up and not only located the issues but was able to make the repairs at the time. Grandchamp Roofing will be my first choice for all my roofing needs.
Great priceRoof inspectionRoof repair
TTony2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Everything from the beginning to the end went well and Steve did an exceptional job from the 1st meeting, thru install and all the way to completion! I highly recommend these guys!
BBrendaLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I credit Bruce Grandchamp for our insurance company covering a new roof after hurricane Beryl. Initially the claim was denied even though we had multiple leaks. Bruce or his salesman Steve went up on the roof with the insurance company inspectors each time they came out to look at our roof even though we didn't…
We had our roof replaced by Grandchamp August 27th 2025. The supervisor left the site and the workers pulled our a roof off then it rained. Our entire home was destroyed. They put the roof on as quickly as possible doing it improperly. To the point where it was uninsurable and leaked profusely. We were told that they were closing up shop, going out of business and filing bankruptcy so they warranty was null and void. I don't know if that's true but they refuse to return our calls and we had to hire a new roofing company to repair the damage and replace the roof.
Response from the owner · 6 months ago
There was no rain showing on the radar! We got the old (already leaking) metal roof off and opened up then the rain came. The house got flooded, that is correct. We filed it under our insurance and got the interior remodeled! I was never aware of any leaking from the new roof. The business did close due to personal reasons out of the owners control. Once our insurance got involved we never heard from her again until now! She is more than welcome to email the old owner @ [email protected] to discuss. He is and has fixed a couple of issues that have come up his self.
T
Tim Morrison1 reviewiTotal number of Google reviews Tim has written across all businesses on Google Maps, not just this one.
Grandchamp Roofing is the best in the nation, supports small businesses and people in need and and also people that are not in need the owner Bruce Grandchamp is kind hearted and loves to sponsor every event possible! Hilltop Lakes ,Tx is the home and the birthplace of Grandchamp Roofing I recommend them for their dedication to their job, amazing work, support to the community, and professionalism towards every customer!
Price assessment: Great price
Services: Service not listed
F
Felicitas Pate1 reviewiTotal number of Google reviews Felicitas has written across all businesses on Google Maps, not just this one.
Grandchamp Roofing was amazing! I called them for a roof inspection and Steve Koestler showed up and not only located the issues but was able to make the repairs at the time. Grandchamp Roofing will be my first choice for all my roofing needs.
Price assessment: Great price
Services: Roof inspection, Roof repair
T
Tony DiSanto2 reviewsiTotal number of Google reviews Tony has written across all businesses on Google Maps, not just this one.
Everything from the beginning to the end went well and Steve did an exceptional job from the 1st meeting, thru install and all the way to completion! I highly recommend these guys!
B
Brenda VeselyLocal Guide · 18 reviewsiTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
I credit Bruce Grandchamp for our insurance company covering a new roof after hurricane Beryl. Initially the claim was denied even though we had multiple leaks. Bruce or his salesman Steve went up on the roof with the insurance company inspectors each time they came out to look at our roof even though we didn't have a contract with his company. Bruce's diligence in meeting and pointing out the damage to inspectors resulted in the insurance company covering a new roof. His company kept to the timeline we were given and did a very good job hand nailing each shingle. They had one person continually cleaning up our yard from roof debris. His company also handled getting the new WPI8 certificate for the new roof. Customer service is top notch with calls and emails quickly returned. I highly recommend this company.
T
Ted Pax16 reviewsiTotal number of Google reviews Ted has written across all businesses on Google Maps, not just this one.
Not sure about the quality of his work but he sure drives like a jerk on Hwy 6 heading into College Station today. Tailgating people and driving aggressively in your work truck doesn’t advertise your business in the correct way.
Response from the owner · 2 years ago
Ted, we're very sorry about the experience you had today on Hwy 6 and promise you it isn't something we condone. We would like to discuss the incident with you and find out more. Please give us a call at 979-215-7330.
S
sonya williams3 reviewsiTotal number of Google reviews sonya has written across all businesses on Google Maps, not just this one.
If you are in need for reputable Roof Company, I highly recommend and appreciate GrandChamp Roofing Company. Very professional, knowledgeable, answer any questions I had. As well as very pleasant to talk too. Steven and Bruce are 😇's the best guy's to help you with get your New Roof done right from the beginning to the end.
Again Highly recommended. 😊
Response from the owner · 2 years ago
Thank you Mrs. Williams!
A
Alec Journeay3 reviewsiTotal number of Google reviews Alec has written across all businesses on Google Maps, not just this one.
Bruce Grandchamp and the entire Grandchamp Roofing Team recently completed a project on my home after a severe wind and hail storm which included new decking, roof and gutters. They came to my home the same day they were contacted and assessed the damage. I filed a claim with Texas Windstorm and Grandchamp Roofing took it from there. They worked closely with the insurance adjusters and the process was so smooth. My claim was quickly settled and work began. The attention to detail and workmanship was top notch! I am very pleased with Grandchamp and highly recommend them!
