Analyzing 6,594,0446.6M ReviewsFor 18,29418.3K Experts

Experts Reviews · Company report
Grassmaster Plus logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%46+25.1Reliability 24%19+4.6Value 14%94+13.3Replies to reviews 7%62+4.4Craft & service penalty71−2.9Momentum penalty40−6Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE

Grassmaster Plus

Medford, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 56 sod installation services · 4.6★ from 131 Google reviews

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Report card

Percentile vs other sod installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grassmaster Plus is better than 46% of sod installation services.C
46
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grassmaster Plus is better than 19% of sod installation services.F
19
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grassmaster Plus is better than 71% of sod installation services.B
71
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grassmaster Plus is better than 94% of sod installation services.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grassmaster Plus is better than 40% of sod installation services.C
40
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grassmaster Plus is better than 62% of sod installation services.B
62

Reviews for your job

Customers hired Grassmaster Plus for 6 kinds of job.

Grassmaster Plus for yard work

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard work”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 19

All 3 Google reviews tagged “Yard work”

JustinLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Always incredible customer service and love that I get to share how wonderful they have been to us. So easy, good pricing, and always helpful and nice when we need something or they need to call us for any reason!

Reasonable priceGrass seedingWeed controlLawn pest control
WilliamLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Grassmaster Plus for over 5 years and our plants, trees and lawn have never been healthier. Vicki and her team are expert, professional, proactive and responsive. By detecting potential issues early and using preventive measures they have kept our landscaping looking great year round.

Landscape designLawn pest controlGrass seeding+ Responsiveness+ Punctuality+ Quality
GREGORY1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

THEY ARE FAIR PRICED, WORK HARD, WORK REALLY WELL, THEY MAKE SURE I AM HAPPY. THE LAWN HAS NEVER LOOKED THIS GOOD. HAVE USED OTHER BIGGER COMPANIES WHO ACTUALLY RUINED THE LAWN. I AM HAPPY WITH GRASSMASTERS.

Lawn pest controlMulchingWeed control+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 14%Reasonable 71%Overpriced 7%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Weed control73—
Grass seeding52—
Lawn pest control46—
Irrigation system repair & maintenance4—
Yard work3—
Mulching2—

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