Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts
Grassperson Lawn Care & Landscape holds a 4.9/5 rating from 444 reviews, with customers frequently praising the punctuality, communication, and thoroughness of technicians during lawn treatments, irrigation repairs, and landscape installations. Recurring themes include responsive management and consistent service quality. However, negative feedback highlights issues with missed appointments, lack of follow-up on quotes, unsolicited marketing messages, and occasional negligence regarding sprinkler placement.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
444 Google reviews we collected
Phrases our text analysis found in 381 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 381 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Charlie at GrassPerson has done irrigation work for us a couple of times and is always thorough and does quality work.”
“I could walk fine Minutes ago I wanted to thank you for Charlie, for his professional, responsive and sincere expertise, and handling our watering system.”
“They may be a great company but this type of approach is really disrespectful.”
“The three-man crew was skilled, timely, and very pleasant to work with.”
“Even spoke with the owner and she said was very rude and it took weeks of showing them pictures of how bad my yard was before she would even say they…”
“Charlie at Grassperson Lawn Care & Landscape (Lewisville) always does fantastic irrigation work for us - highly recommend!”
“We are so beyond thrilled with the service and could not recommend them more.”
“He takes the time to patiently explain what service request he is processing.”
“When the bill came, there were no surprises and very fair.”
“One may consider them a bit pricey, but to me they are "best bang for the buck" in this area!”
“They are dependable, consistently showing up when they're scheduled, thorough, friendly and helpful!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Grassperson Lawn Care & Landscape for 8 kinds of job. Pick one to see what they paid and said.
Never used the service, but their driver was driving 40 in a 60 down 121 in the left lane, please learn how to drive or get in the right lane
I could walk fine Minutes ago I wanted to thank you for Charlie, for his professional, responsive and sincere expertise, and handling our watering system. He was respectful knowledgeable and seemed like he our best intrest at heart.
Anne Moore and GrassPerson have been an indescribable help in taking care of my elderly mother-in-law’s lawn maintenance needs. Very thankful for Anne’s help.
Charlie at Grassperson Lawn Care & Landscape (Lewisville) always does fantastic irrigation work for us - highly recommend!
Charlie at GrassPerson has done irrigation work for us a couple of times and is always thorough and does quality work.
I have worked with Grassperson Lawn Care & Landscape for several years, and they've consistently provided excellent service. Charlie is fantastic, professional, knowledgeable and always goes above and beyond. I highly recommend.
| Job | Reviews | Category typical |
|---|---|---|
| Weed control | 58 | — |
| Lawn care | 49 | — |
| Yard work | 49 | — |
| Irrigation system repair & maintenance | 47 | — |
| Lawn mowing & maintenance | 45 | — |
| Lawn pest control | 29 | — |
| Mulching | 25 | — |
| Sod installation | 24 | — |
4.9 ★★★★★ 444 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Never used the service, but their driver was driving 40 in a 60 down 121 in the left lane, please learn how to drive or get in the right lane
I’ve had an ongoing issue with this lawn care company moving my sprinklers while they work and then failing to put them back where they belong. I’ve brought it to their attention several times. Sometimes the crew puts them back, and sometimes they don’t. Normally, I don’t make a big issue of it because I’m able to catch it myself and fix them. This last time was different. I was going to be away on TDY, so I specifically contacted the company beforehand and asked them to make sure the sprinklers were returned to their proper positions after service. The representative even told me, “I will put it in bold,” to make sure the crew saw the instruction. I came home today to find that it still wasn’t done. Both the front and back sprinklers had been left against the house and were actually facing the house. At this point, I simply cannot depend on this company to follow even basic service instructions. Each time I bring up an issue, I receive an apology and am told they will do better next time, but the same problem continues. If all you need is a basic lawn cut, they may be perfectly adequate. However, if you need the crew to follow additional instructions or take care around your property, my experience has been extremely frustrating and unreliable.
I could walk fine Minutes ago I wanted to thank you for Charlie, for his professional, responsive and sincere expertise, and handling our watering system. He was respectful knowledgeable and seemed like he our best intrest at heart.
Thank you for taking the time to recognize Charlie! We're so pleased to hear that his professionalism, responsiveness, and knowledge made such a positive impression while servicing your irrigation and sprinkler system. Charlie genuinely cares about helping our customers and making sure their watering systems are operating properly and efficiently. We appreciate your trust in Charlie and GrassPerson for your irrigation service and sprinkler repair needs. We'll be sure to share your kind words with him!
Anne Moore and GrassPerson have been an indescribable help in taking care of my elderly mother-in-law’s lawn maintenance needs. Very thankful for Anne’s help.
Thank you so much for your kind words! We’re truly grateful for the opportunity to care for your mother-in-law’s lawn. Ann and the entire GrassPerson Lawn & Landscape team take pride in delivering dependable, high-quality lawn maintenance and customer service that families can trust. We appreciate your confidence in us and are thankful to be part of keeping her home looking beautiful year-round! — The GrassPerson Lawn & Landscape Team
Charlie at Grassperson Lawn Care & Landscape (Lewisville) always does fantastic irrigation work for us - highly recommend!
Thank you for your 5-star review! We're thrilled to hear Charlie provided outstanding irrigation repair and sprinkler system service. We'll be sure to share your kind words with him. Thank you for trusting GrassPerson Lawn Care & Landscape in Lewisville—we appreciate your recommendation and look forward to keeping your irrigation system running at its best!
Charlie at GrassPerson has done irrigation work for us a couple of times and is always thorough and does quality work.
Thank you for your wonderful review! We're thrilled to hear that Charlie has consistently provided thorough, high-quality irrigation repair and sprinkler system service. We'll be sure to share your kind words with him. Thank you for trusting GrassPerson with your irrigation needs. We truly appreciate your support and look forward to keeping your lawn and irrigation system performing at their best for years to come!
Hard working genuine service. Thank you Charlie!
Thank you for your kind words! We're thrilled to hear that Charlie's hard work and genuine commitment to great customer service made such a positive impression. We'll be sure to share your appreciation with him. Thank you for choosing GrassPerson for your lawn care and irrigation needs. We truly appreciate your support and look forward to serving you again!
I have worked with Grassperson Lawn Care & Landscape for several years, and they've consistently provided excellent service. Charlie is fantastic, professional, knowledgeable and always goes above and beyond. I highly recommend.
Thank you for your continued trust and for being a loyal GrassPerson customer! We're delighted to hear you've consistently had an excellent experience over the years. Charlie takes great pride in his work, and we're thrilled that his professionalism, knowledge, and commitment to going above and beyond have made such a positive impression. We'll be sure to share your kind words with Charlie. Thank you for your recommendation and for choosing GrassPerson—we truly appreciate your support!
Grassperson irrigation technician, Charlie is amazing! He figures out your system, fixes what doesn’t work, tweaks spray patterns to increase coverage and suggests improvements when needed.
Thank you for the fantastic review! We're thrilled to hear that Charlie has taken such great care of your irrigation system. His knowledge, attention to detail, and commitment to optimizing every system are exactly what we strive to provide, and we're glad his expertise has made such a positive difference. We'll be sure to share your kind words with Charlie. Thank you for trusting GrassPerson with your irrigation needs—we truly appreciate your support and look forward to serving you for years to come!
Update 07/20/2026: I can’t say enough positive things about Todd. He is so courteous and professional. He takes the time to patiently explain what service request he is processing. He is consistently great! Todd is amazing. He always explains the lawn treatment he is providing and takes the time to answer my questions. Very courteous abd professional. The new technician he is training, Jake, is also very customer service oriented.
Thank you for the kind words! We’re so glad to hear that Todd continues to provide the courteous, professional service we strive for—and that he takes the time to explain everything along the way. We’re also thrilled to hear Jake is off to a great start. Your feedback means a lot to our team, and we truly appreciate your support!
Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts
