How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%77+38.5Reliability 21%45+9.6Momentum 11%95+10.9Track record 10%84+8.4Accountability 7%55+3.9Experts Score= 71Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCOREGray Line Tours & Charter Bus Rentals Tucson
Better than 86% of airport shuttle services · #4 of 28
Recent reviews
Bernardo7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Diane was awesome for gray line. She makes for an amazing bus driver. So nice and takes care of everyone.
Selena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Diane drove our Gray Line bus. She was super friendly and very kind. Would love to ride with her again!
Zackary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Diane was a safe and got us to and from our location. Easy to communicate with and was able to do a 2 day trip with ease.
Jayde3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Diane with GrayLine was amazing. Very patient and helpful with all our kiddos! Highly recommend.
Katarina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Robert and Carolyn were absolutely incredible in helping coordinate our trip and safely transporting our students on the field trip. Our University group has consistently used Gray Line and they’ve always been top notch!
Fernando2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★The ride was smooth and fun, we appriciate the time that Diana have us, she is an amaizing and wonderful person and driver, we will ride again with her! Thanks for all the assistence and the great service!
vs category
Blue = Gray, grey = airport shuttle services average
Rating over time
Price
Not enough reviews with a price yet.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%77+38.5Reliability 21%45+9.6Momentum 11%95+10.9Track record 10%84+8.4Accountability 7%55+3.9Experts Score= 71Not enough data for craft & service, value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
