Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%86+12.2Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Grease Monkey

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.7★ from 3,749 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 78% of oil change services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 71% of oil change services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 95% of oil change services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 86% of oil change services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 85% of oil change services.A
85

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for auto engine diagnostic

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Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 45 Google reviews tagged “Auto engine diagnostic” · showing 20

Jerri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Fast, excellent work!

Reasonable priceAuto engine diagnosticOil change
DanielLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ponce de Leon Grease Monkey is only place we go. Staff are very courteous and professional.

Reasonable priceOil change+ Professionalism
DeniseLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fabulous service fabulous communication. The men at the shop are awesome and the young lady in the front she gives the best customer service. I would no longer drive all the way out to Gwinnett. I will be coming to Ponce to support my community more ….I love them. they are awesome great great staff great team

Reasonable priceTiresElectricalAuto engine diagnostic
Abcde1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Enjoy working with Tracy. He always attentive and professional.

Great priceAuto engine diagnostic
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Friendly crew and always clean shop and get you in and out quick. Let you know any issues but don’t make you feel like they’re upselling you. Just telling you what they see.

Great priceAuto engine diagnostic
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Awesome team 🎆🎆🎆🙏🙏🥰🙌🙌

Great priceExhaustTiresAuto engine diagnostic
Shanika1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Best place ever. Great customer service! Dugg and Ms.Dee Dee are always very helpful.

Great priceAuto engine diagnosticOil change
Jimmie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I went to Grease Monkey during my lunch hour. As usual, the staff wasefficient, fun, knowledgeable and thorough, and I got my car serviced timely for a reasonable price. I learned some things and the professional who serviced my car gave me information to make an informed decision. I've spent more and gotten less,…

Auto engine diagnosticOil change
AudreyLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Your employees at this location are exceptional! They go beyond what is expected every visit.

OverpricedAuto engine diagnosticOil changeService not listed
Sam11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Really efficient and good service! The woman at the front desk was amazing and made the experience fun

Great priceAuto engine diagnostic
Caryn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am impresses! I came in with a check engine light on. I was told the issue and the light is off. By the time I went inside to pay my bill, my car was finished. I will be getting my oil changed by Doug at Ponce De Leone location. Thanks Doug.

Reasonable priceAir & cabin filter replacementAuto engine diagnosticOil change
BradLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Recently visited for an emissions test and was blown away how fast Grease Monkey was. Great customer service experience as well. I would highly recommend.

Auto engine diagnostic
W8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Well organized, speedy service and friendly staff

Auto engine diagnosticOil changeService not listed+ Punctuality+ Value
GaryLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Like always I have to give this group their props always in and out laughs and great conversation. And thanks for information like you guys said once you on the plane and go up it’s like being in a Uber in the sky.

Air & cabin filter replacementExhaustSteering & suspension repair
MikeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, professional, fast service. Great experience.

Auto engine diagnostic
Rolando3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been getting vehicles needs taken care of here for 10 years! Always the best all around!

Air & cabin filter replacementElectricalAuto engine diagnostic
Janice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Hi I arrived there yesterday evening Tracy was very polite and Brittney she was very polite and helpful

Auto engine diagnostic
Cody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, informative people and the quickest maintenance I’ve ever had. You definitely pay for the convenience and quickness but comparative to other shops’ prices this place is superb.

Air & cabin filter replacementBatteryAuto engine diagnostic
ShanteLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are always so nice and informative when I come. They also do free fill ups in between oil changes if you run out before your next one. They will recommend places for things they don't provide as well.

Auto engine diagnosticOil change
DianeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

DeeDee is an ultimate professional. She is personable and efficient. Cody worked on my car and and he is amazing. I have known Armond for years and he remembered me after 2 years. Gave me a great recommendation for a place to get my key fob replaced. I wouldn’t go anywhere else to service my car.

Air & cabin filter replacementBrakesAuto engine diagnostic

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 55%Overpriced 7%Not sure 4%

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