Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%86+12.2Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Grease Monkey

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.7★ from 3,749 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 78% of oil change services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 71% of oil change services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 95% of oil change services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 86% of oil change services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 85% of oil change services.A
85

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Battery” · showing 20

BenLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 21 hours ago★★★★★

I’ve been coming to Grease Monkey for years and have always had a stellar experience. I one here for my regular oil changes and recently, to have a battery replaced. The service is always pleasant and they do a great job.

Reasonable priceBatteryOil change
Margaret5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I love this place

Reasonable priceBatteryOil changeService not listed
M10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

My battery went dead after sitting for a few weeks, so I had it jumped and took it back to Grease Monkey who originally gave me the battery. They fully tested it and assured me that a light had been left on or there was something pulling at the Energy. Nevertheless, the battery was fully chargeable and it still has…

Great priceBatteryService not listed
DeniseLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fabulous service fabulous communication. The men at the shop are awesome and the young lady in the front she gives the best customer service. I would no longer drive all the way out to Gwinnett. I will be coming to Ponce to support my community more ….I love them. they are awesome great great staff great team

Reasonable priceTiresElectricalAuto engine diagnostic
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Deedee always makes sure I get the best service! I went today and asked them to check me out ahead of a trip. They were honest, when when it meant less $ for them. You know I'll be back!

Reasonable priceBatteryOil change
VictoriaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

DeeDee and Kane REALLY pulled through today. I called the shop with a dead car battery, 30 minutes to close. DeeDee sent one of her technicians to my home (5 minutes away) to jump my battery and changed the battery at the shop in 10 minutes. Feels good to have a reliable and friendly shop close by!

Not sureBattery
P6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

When I say I truly felt tooken care of . Hard convos didn’t seem so forced .

Great priceBatteryOil change
GaryLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Like always I have to give this group their props always in and out laughs and great conversation. And thanks for information like you guys said once you on the plane and go up it’s like being in a Uber in the sky.

Air & cabin filter replacementExhaustSteering & suspension repair
Teresa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This auto shop is amazing! Always friendly, quick, thorough, professional and affordable!

Battery+ Punctuality+ Quality+ Professionalism
CyndiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Twice the team at Grease Monkey has gone above and beyond even their polite and expected service. They are more than an oil change!!!’

BatteryService not listed
Cody4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, informative people and the quickest maintenance I’ve ever had. You definitely pay for the convenience and quickness but comparative to other shops’ prices this place is superb.

Air & cabin filter replacementBatteryAuto engine diagnostic
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were fast efficient and incredibly kind. Lovely vibe!

BatteryAuto engine diagnostic
ChadLocal Guide · 419 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Oliver was great in the garage and Deede was great at the receptionist desk.

Air & cabin filter replacementBatteryAuto engine diagnostic
Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My battery died at work and after getting it jumped, I drove it down the street to Grease Monkey. I had never been there before but it was close and I needed a new battery. I pulled into the parking lot and went inside where I was greeted warmly and asked how they could help. I explained the situation and the woman…

Battery
MoeLocal Guide · 62 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful team and service! They do a lot more than just oil changes and if you didn't know, your car requires much more than just changing the oil lol Ask for a Service Record and recommendation list for your vehicle. All services are warrantied, and important in order to keep our cars going. They can even check…

Air & cabin filter replacementBatteryAuto engine diagnostic
A2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have a hybrid car and needed the battery changed. No other places would touch it because it's a hybrid. Armond went out of his way to help me! I would definitely recommend going to grease monkey!

Battery+ Quality+ Professionalism+ Value
CLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nothing but nice things to say about all the people at this place. I've been coming here for at least 5 years and everyone is always extremely friendly and helpful. They take care of whatever the issues are and never oversell. I'm not entirely sure but it has a family-owned business feel which I really enjoy.…

BatteryAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Great priceBatteryOil change
Jason12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BatteryAir conditioningWiper blade installation
Jerry4 years ago★★★★★

Rating only, no written review.

BatteryBrakesWiper blade installation

Show more battery reviews (5 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 55%Overpriced 7%Not sure 4%

Jobs customers hired them for

Compare with