How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%86+12.2Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREGrease Monkey
Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.7★ from 3,749 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Grease Monkey for 8 kinds of job.
Grease Monkey for oil change
Clear ✕All 844 Google reviews tagged “Oil change” · showing 340
Got my oil changed super quickly, everyone was nice and helpful
I’ve been coming to Grease Monkey for years and have always had a stellar experience. I one here for my regular oil changes and recently, to have a battery replaced. The service is always pleasant and they do a great job.
Workers are aways kind and thorough with changing my oil and checking everything in my truck that may need changing
They had me in and out with an oil change and emissions in 20 minutes. Incredibly kind and professional crew.
Outstanding experience Saturday morning with an oil change. I arrived before it opened at 8 am willing to wait but the gentlemen there were kind enough not to make me wait and gave me excellent and attentive service! Though I’d just gone in for an oil change, they noticed a number of other small problems with my car…
Went back again and it was just as super easy and quick as the first time! In and out in less than 30 minutes and they were thorough, which I appreciated.
Service at Grease Monkey on Ponce was efficient, quick, thorough, polite, personable, pleasant and individualized! This is now one of the top three customer service experiences that I've had in Georgia!!!
I love this place
Always fast and on point. They never upsell me on anything! Just quick and simple, it doesn’t get better than that! And there are usually coupons on their website.
Seriously great customer service and the lady that works at the register is awesome. They’re always transparent and I never feel like they’re trying to take advantage of customers (me) who don’t know much about cars.
Great customer service. In and out in 20 minutes
Oil change. Great as always
The staff on Ponce is like family! Thank you for always providing amazing customer service!
Prices are very high in an economy like this will never return there again.
Friendly service, but a routine oil change shouldn’t take 2 hours when it’s not during their busy time. I was third in line for an oil change when I arrived in one of the bays. When I walked into the office the first car in the bay had already moved on so my car would have been 2nd. It took over an hour for my…
The customer service for the service people and the front desk were the best I have ever experienced here in Georgia. If you are looking for a regular maintenance crew with great attitudes, this is the place to be.
Fast, excellent work!
Excellent Customer Service
I love my local Grease Monkey - great staff!!
Love this Grease Monkey. Everyone is wonderful, but Dee Dee was especially kind and helpful today. Quick, excellent service. ♥️
I came by to get my oil changed and I told the attendant I had a tire light I needed taken care of. He said great it should take 30-45 min. It took an hour and I asked if they took care of the tire light and the receptionist said they didn’t. I told her that’s the whole reason I came and she apologized but at that…
Great fast service
The whole team from start to finish was excellent. Dede was kind, knowledgeable, and full of personality. I will be back over and over again. As a woman, I was growing weary of the getting car maintenance because of past experiences, but not this time! Thank you Grease Monkey Ponce De Leon Team…
Very friendly fast and did a great job as always.
Quick and easy!
The people were very pleasant and the service was timely even with multiple call offs the day I went in.
Love this place! Staff is incredible, friendly, quick, everything you want. Go to grease monkey they will take care of you.
Friendly staff, worked quickly and efficiently, keeping me informed of my options, and still found ways to go above and beyond to make sure my vehicle was road solid.
Great experience! I took my wife's car in for an oil change, emissions, and fuel system service. DeeDee was super helpful and a JOY to work with. I was recommended here by another mechanic that said great things about Doug and the rest of the team. I'll be back!
It’s been my go to place for years! Always great customer service. Timely service and they make sure things are done right the first time around, even with the recommendations they don’t push you to get services you’re not ready to get!
Quick, efficient, friendly.
I was waiting over 2 hours. Got horrible customer service No updates No explanations no suggestions People who Got in line after me, left before me which is ridiculous ! I had to go outside and ask for my car bc i was pressed for time To see it was finished And I was not notified because of negligence is terrible…
Very slow and overpriced Waited 2 hours for a simple Oil change was late for work
I said I only wanted an oil chance, but they pushed for a new air filter by showing it with some leaves placed on top. I am sure they were not there before.
Great service!! Was in and out very quickly!! Staff was super kind. Dee Dee at the front was amazing with customer service and answered any questions I had thoroughly. Will definitely continue using this location. :)
Good service
I'm a first time customer who always passed by the shop when visiting Smoothie King. Finally, after checking on reviews from Google, I stopped in and was greeted by technician Miles. He answered all my questions about the type of oil that would be best. Then two additional technicians assisted by inspecting my car,…
Spending over $145 on an oil change I would have loved a detail report on my car. So I will give 4 stars
I went to the Grease Monkey located on Ponce de Leon in Atlanta and received excellent service. Went in for an oil change because the check oil light came on for a few seconds and went out but after it did that a few times I thought I should have it checked. The tech said I was early for service and I explained…
Prompt and dependable service.
Fast and efficient every visit!
I’ve been going here for a few years and have always had good experiences. They’re pretty speedy and very professional. My truck needs full synthetic oil and it’s not inexpensive, but I’ve always been pleased. I’ll almost certainly be back for my next oil change, assuming I don’t stumble across some place close to…
Went and was about to leave because it was a lot of cars. DeeDee stopped me and told me it wouldn’t be long and it only took 20 mins. She saved me time and gas. Thank you DeeDee. You’re a true gem.
They to such a great job and they are so supportive and helpful and thorough
Great service! The mechanic who helped me was on point & even pointed me in the right direction for services grease monkey doesn’t offer! Will be back for sure
Great service, and fair prices. Friendly staff. Be sure to check on the Grease Monkey website and see if they have a coupon for oil changes! DeeDee and Douglas are friendly and kind and go above and beyond to give you the service you need! I have been going here for years and am never disappointed. Always great to see some familiar faces!
I come here every time, DiDi and Brittany are the best
Great guys they’re all professionals professional guys in and out in a few minutes even Miss DD is very helpful
Had low level of oil and didn’t need full oil change. Addressed quickly and got me back on the road. Thank you!!!
Folks this is my second time getting my Audi serviced here, the team is always professional, on point, easy to ask questions and explain what and why, the price was right and as always friendly service. a small suggestion for those folks who think they know everything, arguing with the tech on how to do their job…
Took my own oil, and oil filter and gave me an oil change in a decent time!
Sophie was truly a rare find in the customer service world these days. She was so genuine, honest and kind. Both on the phone and in person. If this is a place she wants to stay at long term, I truly hope she is on the fast track to management. Or if she has bigger picture goals, she will achieve them all if…
I’ve been getting my oil changed there for over 10 years. I got my oil changed on my BMW. It’s convenient to my job, it’s quickly but thoroughly done and not too expensive with the coupon. Staff is courteous and helpful.
Everyone at grease monkey is great! Friendly Knowledgeable and very efficient they do a great job. I’ve been going there for years. They take great care of me and my vehicle. They have my total loyalty
LOVELY staff, immaculately CLEAN environment!!! Will [DEFINITELY RECOMMEND] TO OTHERS.
The staff at Grease Monkey are always quick, polite and professional. They take their time to point out recommended services, and I appreciate their patience with me as I’m not always sure about which services to prioritize. I won’t go anywhere else!
Always a pleasant experience at this Grease Monkey location!
Great Service, reliable, great products and very professional.
Ponce de Leon Grease Monkey is only place we go. Staff are very courteous and professional.
GREAT SERVICE! EVEN BETTER STAFF!!!
The staff at the Ponce de Leon was very helpful and professional. I think they did a very good job and I will continue to go to that location. Philip was especially courteous to me.
Fabulous service fabulous communication. The men at the shop are awesome and the young lady in the front she gives the best customer service. I would no longer drive all the way out to Gwinnett. I will be coming to Ponce to support my community more ….I love them. they are awesome great great staff great team
This place is the Best in the city. Everyone that works there is amazing friendly, knowledgeable and helpful!
The folks at Grease Monkey are THE BEST. I was in and out in no time. They did offer additional services which I usually turn down, but I definitely needed new wiper blades and filters. Happy they had those items stocked! Super nice and efficient. Miss Ladies Day on Wednesday, but it’s understandable under the current conditions.
Everyone was very friendly, I was in and out for an oil change in 20 minutes and they didn’t try to upcharge me on anything
Grease Monkey on Ponce , will 10/10 definitely RECOMMEND! I arrived for an oil change and was in and out in less 30 minutes. DeeDee at the front desk was very kind and thorough with explaining my service charges. The staff that assisted with my oil change were professional, quick, and efficient.
Miles was great! Thanks for the great customer service.
Quick, friendly and not over bearing!
Deedee had an excellent personality and served all of my needs. She provided great customer service and made the trip to Grease Monkey well worth it. Definitely stop in if you need car servicing!
Professional, friendly, and very efficient!
In Feb they told me the price of windshield wiper replacement would be $27.99. Turns out that was for EACH blade. Auto zone replaced them before for $36 and I wouldn't have agreed to let Grease Monkey do it for $56. When I went in today for oil change and asked for credit for 1 wiper blade I had to argue with 3…
Phenomenal
They were friendly and efficient .
Quick service, dis a great job, friendly
Very nice and professional people.
This Grease Monkey has the most generous and helpful staff I've ever met! Out of the kindness of their own heart they helped me with my car trouble. I could not recommend this place enough!
Good employee interaction, place was fairly clean. Reasonable amount of time
Deedee at the desk is always so nice when I come in. Service is always fast. And I have never felt like they were trying to upcharge for something unnecessary. I’ve been a customer for years, and don’t plan to change that.
Great friendly service at a reasonable price. I was in and out.
I am glad with the services!👍🏽😀 Great people did great job on my car!
Everyone there was kind, courteous, and professional. The expense was greater than I expected, but in this economy - what’s not?
Miles, the technician, was extremely polite, respectful, and professional. I honestly cannot remember the last time I encountered a young adult who was this courteous. His attitude and customer service truly stood out to me. He represented Grease Monkey very well, and I hope his professionalism and positive attitude are recognized and appreciated.
Second time getting an oil change at this establishment, and just like the first time, the service was great…. I think this is the only place I will ever bring my vehicle too….
Grease Monkey has always been my go-to for oil changes, but this was my first time visiting the Ponce location, and I have to say, I was beyond satisfied with my experience! From the moment I arrived, everyone was polite, friendly, and welcoming. I was also given helpful information about perks and deals that I…
Took my nephews 2012 Subaru Forrester I just picked up for him to get oil change/ emission . Doug and his team pointed out to me all the various fluid levels that were low and filled them. I've never been disappointed in all the years I've been going here
Great service and very inviting atmosphere!
This was my 1st oil change here. & from the moment I drove up it was a pleasurable experience! DEE-DEE WAS AMAZING with great communication & mind blowing customer service ✅✅
Good service, maybe. Just so expensive
Dependable, quick, affordable
I’ve been going to the Atlanta location for almost 20 years. Now that I live in Marietta, I’m STILL
Deedee always makes sure I get the best service! I went today and asked them to check me out ahead of a trip. They were honest, when when it meant less $ for them. You know I'll be back!
This is my favorite, grease monkey of all time!! This location has been my spot for years now! Dee Dee is like a ray of sunshine and makes sure everyone is taken care of, the whole staff goes above and beyond. When I lived in Columbus, I used to hate to get my oil changed, but they make the experience so much…
Quick and reliable service.
Great service and support. The oil change is always quick and the staff is very friendly. I appreciate their care and consideration regarding their customers as well as their services. DeeDee is great!
Dee Dee and Doug were great, they provided excellent service
Had a wonderful experience here, and I was in and in less than 15 minutes for an oil change, they did a great job! I'm definitely coming back. DeeDee is the star of the show! Thank you for your service!
I’ve been coming here for oil changes for years! Quick service and very friendly and informative workers.
I had a great experience at Grease Monkey on Ponce, thanks to Miles! He provided outstanding customer service, was extremely helpful, and took the time to make sure I understood everything. He was professional, friendly, and went above and beyond to make sure I had a positive experience. It’s refreshing to receive…
In and out, good service. They showed me my air filters were in need of replacing but weren’t pushy or salesman-like at all when I declined.
Dee Dee had such a welcoming spirit and provided excellent customer service. I highly recommend this location for your auto needs!
Friendly and efficient
Nick was wonderful!!! Handled everything with care and kindness!!!
Best oil change in Atlanta. Fast, affordable and professional. Ask for Dee Dee she’s fantastic will make your day!
The best oil change experience you will ever have is at grease monkey
Incredible service and communication! Deedee makes the whole process so easy and seamless! Quick in and out and amazing service! Thank you for making a daunting task so quick, easy, and even pleasant!
DeeDee is the best! Everyone is always so friendly every time I need to get my car looked at. They're so efficient, I feel like I get in and out in no time!
Quick, easy, and great service! Big shoutout to Dee Dee at checkout for hooking me up and making the experience even better. I’ll definitely be back!
Staff is great. Especially Ms. Dee. She runs a tight ship. Service time wasn’t long at all. Was done by the time I finished lunch. Still salty about the prices though.
Such great service every time I go. Happy every time
great staff, quick and easy
I have gone here for years. The people, the service - you won’t find a better place anywhere.
Awesome person and is very great with customer interactions, Great personality. A true people person,
Service is always quick and professional wouldn’t go anywhere else! DeeDee Gives AMAZING Service and Buck !!!
Great service. I’m always satisfied. They are like family at this point.
They are incredibly fast and nice. Easy day!
Been coming here for years for my oil changes and they always get me right. Dee Dee is also amazing and very personable every time!
Quick, nice, and helpful
Been here multiple times, always fast and have never had issues!
I really enjoyed the positive and professional treatment for my car received by all the employees, especially the Manager DeeDee! I will seek GM establishments in my side of town because of the excellent service we received!
Awesome ... Grease Monkey @ Ponce de Leon crew was Excellent, Professional and Friendly in that they came out asked what I was in for which was an oil/filter change, asked and recommended then completed and had me on my way !
Awesome customer service in and out per usual
Prompt, fast and friendly service. Very accommodating and informative staff.
Always a great experience at Grease Monkey on Ponce. But today, Phil helped me out with reading my own oil levels. Might sound simple to you, but I’m just a girl! I learned that I was a little early for the oil change , but I will most certainly be back when it’s time.
Very friendly and knowledgeable technicians
You guys always do a great job with a wonderful attitude. We have never had a bad experience at this location. Thanks for your hard work.
The staff a have Great Customer Service. 10/10
Great service, great people, they explain everything. I feel like I get what I pay for. They always have coupons on their website.
I’ve been bringing my car here for years. They’re so, so friendly and efficient, and I’m always happy when I leave. It’s one of the few errands I don’t dread.
Good experience.
Everyone at the Ponce de Leon location is wonderful! Fast, fairly reasonable, great work—and very nice people! Not the least of whom is Deedee. She’s always kind and friendly. This location makes getting your oil changed a downright—dare I say—enjoyable event! They offer a great thing to their customers: in between…
Friendly staff. The attendant greeted me and took care of my request. The front desk attendant was very throughout with communication, professional and also very enthusiastic! I went during a busy time but I got in and out in no time. This is the first time at the Ponce location but I’ll be sure to be back for my next round of service.
Great service!
Highly Recommended Grease Monkey on Ponce: Your One-Stop Solution! 🚗💯 This shop is my top pick for all car maintenance and performance needs. Their friendly, professional, and skillful staff consistently provide excellent service. No unnecessary upselling here—they only recommend what's truly needed. Keep your car…
This place is questionable.
Shoutout the tech staff and Dee Dee! Very quick process for my oil change.
The only place I’ll come to for an oil change! Came in at 6:20 and they had us out the door in less than 30 mins. Dee Dee & the whole staff are always so kind, especially to small children.
From the moment I pulled into Grease Monkey, it was all friendliness and helpfulness. From the guy that opened my car door to see what I needed, to the gal at the desk inside where I paid my ticket, and finally as I was getting back into my car after the super quick oil change. It was all good vibes and efficiency!! Highly recommend!
Grease monkey staff is always super helpful and friendly every visit I have gone. Consistently return to this location for reliability and quickness.
They were great!
Great customer service and I didn’t have to wait for hours at the shop!
Friendly and efficient
Excellent fast service. Everyone were friendly and polite. Will be my regular go-to for oil changes.
Best place for an oil change in atlanta. The manager Doug is the best in the business.
Great customer service and informative
Very kind, professional, knowledgeable
WOW! This place is amazing! They got me in right away - I was so frazzled bc I didn’t know what I was talking about but they got me. Got an oil change, drain plug fixed and they have parts in stock!
When I say I truly felt tooken care of . Hard convos didn’t seem so forced .
The BEST full service oil and maintenance place in ATL! DeeDee is a kind, efficient front counter associate and all of the technicians are so knowledgeable and care about the quality of their service. They are SO thorough and very up front about the services they recommend for your vehicle, the price you’ll pay, and…
Such a smooth experience! Went in for an oil change and tire rotation, cost me $92. Every price and service was clearly communicated, and they did everything based on affirmation. The service itself was quick and reasonably priced. Much better than Mavis on westside. Make sure to check the website for discounts /…
Great staff and best grease monkey chain! Got my oil change done in under 20 minutes!
Used to love them and recommend them to everyone but not happy with my last service there at all
Amazing service. Wonderful technicians. Wonderful customer service
Very friendly staff and quick with the oil change. Definitely an upgrade from the other shop I’ve used in town.
Great customer service. Ms. Dee Dee is wonderful
Unbelievably friendly, smiling, engaging and professional. Ruben greeted w a smile, and immediately was a fan of this business; however, everyone there was just wonderful. I was taken aback, and now, will be back!! Hilton Spence
The Best, Cool Atmosphere, Staff are great... Love myself some Miss Townsend......
Service and staff were attentive, cordial, and engaging.
Fantastic and consistent service. They get me in and out without delay. The shop off of Ponce is my preferred place for an oil change.
The staff at this location are friendly and fast. They have a wide selection of oils filters, which is great if your car has a less common one. The price was in-line with other oil change shops in Atlanta. They were not pushy when asking about filter changes. The woman at the front desk was a joy to watch. She truly…
This was the BEST experience I’ve ever had at an oil change place. DeeDee is amazing!!🤩
Awesome staff. Quick, efficient & friendly!
Dee was really professional. She was very helpful. She had a positive attitude: Great customer service
I have gone there twice now for an oil change. Both times staff were very friendly and I was able to get service quickly. Prices are fair.
Great experience! Everyone was very professional. Dee Dee was super helpful and welcoming. All the information was given ahead of performing any service. Keep the great job!
I love going to Grease Monkey they are very professional and knowledgeable with what they are doing. And to top it off they are dog friendly I will continue coming here. Thanks Dee Dee for your awesome customer service 😀 👏🏼
Excellent customer service ! Fast professional service , get you in and out in no time ! Purchased headlights and wiper blades and a great discount !
Very nice people & environment. Grease monkey never disappoints & I know that I can trust them with my vehicle.
I really appreciated the follow-ups and not pushing services on me. The crew was efficient and very helpful!
Fast, and very helpful
Great customer service provided by Deedee and Buck. Professional, honest and fast service. Deedee went above and beyond to share the top off service Grease Monkey provides. And Buck gave me the services I needed and didn’t try to upsell on things. I’ll definitely be back for my next service.
Love coming to this location for my oil changes. Everyone is always nice and gets me in and out in no more than 30 mins. & shout out to Dee Dee for always taking care of mw while I wait or at checkout !
This group is always extremely friendly and quick with service!
I was in and out in under 30 minutes for an oil change plus cabin air filter change. Priced reasonably. Everyone was professional, warm, and moved expeditiously. Dee Dee, who runs the shop from the front desk, was personable, and efficient. This was my first visit. I will be back.
Good service
I’ve always loved this location. The staff is super nice and friendly and helpful. Even when my car had a random issue they couldn’t handle, they easily recommend me to go somewhere else they trust!
Great service. They explained things thoroughly, were patient, and honest. I highly recommend them for oil changes.
I have been coming here for several years for my oil changes, filter replacements and other small services for my truck. Service is always exceptional. I highly recommend
Service was quick. The mechanic came in to inform me about a sensor. Paperwork provided service completed. I also was able to use my 15% discount.
Mr. Tracy and the staff were absolutely amazing today!!! From the warm welcome, to kind service, to exceptional work…. I will be coming to this location from here on out. I felt like part of a tight knit community. And although there were many customers on this fine Friday, the line moved quickly but everyone was…
Love this Grease Monkey. The most kind people/service and they are always so efficient!
Great service, did what I asked and great employees. Lots of communication.
Another incredible experience at the best shop in town! They are quick, honest, friendly, and knowledgeable. I wouldn’t go anywhere else. Editing my review again in June 2026 I purchased a used car and the people I purchased it from already had an account at Grease Monkey because of how incredible and amazing they…
Everyone at this location is soooo nice and friendly! They give great advice, are informative, and never push you to get a service. Only place I will go now!
Best place ever. Great customer service! Dugg and Ms.Dee Dee are always very helpful.
They were very friendly for my first oil change visit and explained everything and showed me my dirty AC filter and other filters. Dee is personable and funny to keep us entertained in the waiting room. It’s first come first served but I was in and out in less than an hour.
Every time I go to this location, my experience is stellar. Today as I was getting my oil changed and I had previously had a tired plugged. The tire went flat while changing the oil, they changed the tire for me with no problem. Everyone there even the guys that change the oil are very welcoming and pleasant.
I went to Grease Monkey during my lunch hour. As usual, the staff wasefficient, fun, knowledgeable and thorough, and I got my car serviced timely for a reasonable price. I learned some things and the professional who serviced my car gave me information to make an informed decision. I've spent more and gotten less,…
Courteous but expensive if you’re getting just an oil change. I probably paid an extra 30-50 dollars over the average price in the area.
Tracey, Doug and the entire team are fantastic. Very trustworthy, knowledgeable, and great to work with.
Great customer service and fast…
This was a great fast and professional experience. I will be back . Front desk was awesome!! Thank you !!
In and out quick. Friendly people. A bit pricey, but they did what I needed done and didn’t push hard to upsell anything. I would recommend this business.
The guys and gals at Grease Monkey were great! I just bought my car and they changed my oil and did my emissions test. I came back because ai had a leak and they helped me right away! I’ll be back! We’re family now!
Quick, easy, super helpful crew! put a new wiper on for me at no charge
Friendly staff, nice quick job and everyone was clear and thorough about what I was getting. I guess the price of oil changes has gone up though because it was about two or three times more expensive than expected.
Everyone was very friendly and efficient there. My major complaint is being pressured into changing my air filters which were not dirty. They had some leaves in them. Felt very ripped off by that. Otherwise, the experience was good.
Brittany was absolutely amazing. She is consistently kind, generous, and thoughtful, and truly a woman of her word. I couldn’t recommend her enough. Thank you, Brittany, for everything you do!
Had a great experience at Grease Monkey on Ponce! Ms. Dee was absolutely amazing. Her personality and customer service truly stood out and made the entire visit enjoyable. She kept everyone smiling while waiting and created such a welcoming atmosphere. It’s rare to come across someone who brings that kind of energy…
Amazing customer service!
They are always so pleasant and helpful! They have good coupons online.
polite staff, but they price gouged me like crazy. charge $120.99 for an oil change for synthetic— tried tacking on extra services for extra fees, including convincing me I needed my filters replaced when I just changed them a month ago.
Always good service!
Really love this place! Great customer service and they know their stuff! Been getting my oil changed here for years. Highly recommend!
I have walked by this place a million times. I finally decided to get service there today since they were actually open on Sunday, unlike other nearby locations. Pricing is reasonable and the service was great. I got an oil change and it was completed within 30 minutes! Thanks so much to the team at grease monkey!…
Shout out to Che Che she was awesome, quick and friendly
I would give 10 million stars if I could. I always come here for my oil changes and usually for my emissions test. They are always quick, sooooo friendly, and today they went above and beyond for me. I left after my oil change and within a quarter mile took a big screw to the tire, I wasn’t sure what was going on so…
Kind staff! Got me in and out quickly!
Very helpful. Quick and friendly service. Place is run efficiently.
Everyone is very nice, not pushy about additional services. Don’t forget to look up a coupon online before you go.
Your employees at this location are exceptional! They go beyond what is expected every visit.
Fast and Friendly Service is honestly one of the best, but I would say they must have raised their prices. It’s cheaper to do it yourself, but if you don’t want the hassle, come here.
Always great service & short wait.
This place is great
Fast and efficient service! Very friendly and helpful staff!
Great team!!
They are always quick and kind and helpful. They are knowledgeable and well-priced.
I'll been coming to Monkey Grease Ponce de Leon location for oil changes for a long time now, always great service. Tracy was 10/10 today, A+!
good!
I think it's very expensive for a change that takes only a few seconds. For that price, they should at least wash the car or clean the engine compartment and replace the filters. Plus, you can't bring your own oil—they sell it to you at an exorbitant price.
They always do an outstanding job, and the entire team is beyond nice!
Love grease monkey. Honest and fast. SO fast. Check for coupons online for oil changes
Very convenient location and everyone was friendly. And, the oil change for my 2022 RAV4 Hybrid XSE was completed very quickly. For me, the convenience doesn't make up for the high price and attempts to upsell: $129.99 plus tax for the SAE OW-16 full synthetic oil change, which came to a total of $115.12 after…
Great, fast service!
Fast oil change
In and out in 20 minutes. The employees were great. Found my new oil change place. It was not cheap, but I have no complaints.
They are great! Very helpful! I have gone in for help with things other than oil changes! Dee Dee always remembers my name! Being a 72 year old woman, I often feel taken advantage of concerning my car! Not at Grease Monkey!
I’ve been going to GM for a little over a year now. Great customer service. Fast and efficient. They listen to you. The best part is they’re not constantly trying to upsell you or recommend services you don’t need.
Great service today. Had an oil change and wiper replacement. Done quickly and professionally, and I used a coupon. Some places grumble at the coupon usage, but not here. No fuss, just good service.
Friendly!
Everyone was so sweet and professional and went the extra mile to accommodate my needs! I will be back! Thank you!
The manager at this location is great. We had an issue with an oil change where the inspection of an item was overlooked and he took care of it. However the person in the waiting area is extremely rude, yelling at customers and making a scene. After more than a decade going to this location, we may switch to another…
Super friendly and honest, 10/10 DeeDee and Sophia, amazing! thank you for understanding my needs! my car was dying on oil!
Worked fast and good price.
I’ve been coming to this location for years. Friendly staff, fast service, transparent about services and pricing! Thank you guys!
Don’t ever go to the oil change Grease Monkey. Totally deceptive business. Quote 89.00 and then go pay, AFTER THE SERVICE, charge me 128.00. So you are committed. Total rip off and unsavory.
Good and fast service with friendly staff
In and out
Just got my oil changed and a coolant top off here this morning and had such a smooth experience. The staff was so friendly and kind! DeeDee handled my checkout process and she was so positive, friendly, and helpful. There were a few people in front of me but everything took about 20-25 minutes from start to finish…
Great and friendly team, oil change took under 15 mins and they also helped fix my windshield wipers and squirters.
Great place, reliable, fast and trustworthy. Check their website for a $15 off coupon too. They also do emission testing.
Can't ask for a better place to have your car serviced
Really great and quick auto shop. Super friendly. I had to get an emissions test and oil change and they had me out of there in 15-20min. Dog friendly too and a super convenient location.
Always fast and friendly. Definitely ideal to go on weekdays when it's less busy.
Amazing people, amazing service!
The woman at the counter is top tier! I mean impeccable customer service. Such a divine spirit. Energy is transferable and she radiates nothing but positivity and calmness. Ashay 🌻🌊
Quick and easy! They took care of me and made some great suggestions with absolutely zero pressure to buy/pursue. Phil was lovely and really helped me out.
Staff is amazing! Fast service, well done
Fast, complete and no hassle service!
The team from start to finish was the best ever- no pressure just information and a quick oil change!
Very quick and efficient services! Everyone was very kind and made it a very easy and seamless experience. The workers were very knowledgeable and helped make sure I knew exactly what I was getting
Friendly, fast and efficient service. Will definitely be returning.
Fast, courteous, fair, honest, comfortable, safe
Great experience! Quick and easy. I have trust issues with auto services - but wow, DeeDee won me over. I bought a used Nissan Rogue last year with a clean Carfax report. I got an alert to do an oil change and took it to this location. DeeDee wasn't upselling (which I hate), instead she showed me the Carfax report…
The kindest staff works here, quick service, and they often have coupons and promos going on :)
Great Sunday service
I didn't get out the car fully before someone asked me what I needed. They got me in and out in a short period of time I highly recommend them
I went in during rush hour crowded with 5 cars in front of me I was still in and out in 15 mins, how idk they got magic in their techs.
I’ve been coming to this location for years. They are always quick with oil changes and emissions tests, and the staff have always been friendly.
The professionalism and service is excellent, and doesn't have u pay for services they did not perform
Quick and very friendly
What I will say is this place heavily works with Carfax. And will notate every inch of damage even minor scratches and paint chipping. I stopped by on a fly and was persuaded by first time customer discounting smh. Did not know my car value would be completely ruined after leaving. I’ve had several oil changes…
They are just nice. I won’t go anywhere else
Friendly, easy, not pushy. My go-to for oil changes and the like!
Best Grease Monkey I've ever been to!! Great customer service and work!!
Fast and friendly service!
Amazing down to earth crew! Tracy, Doug, Oz and everyone was very professional, friendly and funny. I will definitely be back here for my next services.
My oil change was quick and professionally done. The lady working the cash register was amazing, she kept the work flow going yet had time to compliment the work and provide nurturing advice to a customer was working on a fashion show and feeling stressed.
Always a pleasure I enjoy Grease Monkey and will continue to service with you.
An unstoppable team! They get you in an out. Basically a one stop shop for car maintenance. Intake all my car to the one on Ponce De Leon
Quick and reliable service
Reasonably priced, efficient service, and great technicians!
Very friendly and quick service. The online coupons were helpful too.
Wonderful experience. Friendly front desk. No hard sell for unnecessary maintenance.
I have used this Grease Monkey for a couple of years and they never disappoint. Everyone is professional and friendly. The techs make recommendations but there is no pressure.
Truly the best Grease Monkey I’ve ever been to! I come back to this location specifically for their incredible customer service, impeccable speed, and lovely work place etiquette! I always leave with a smile :)
I want to commend the lady at the front desk! She is EXCELLENT! She not only is VERY knowledgeable of her job but she gives EXCELLENT customer service! She is pleasant and I love the way she engages with the customers. Please give her a commendation. Oh by the way, the gentlemen who worked on my car were good as well!
All employees are so welcoming , thorough with their eval, quick With service. I’ve been coming since I believe at least 2019. Never had a bad experience thank you.
Deedee was such a professional kind and courteous person. She provided excellent service and the team did too. Love coming in as a regular customer and being treated like a friend.
Doug is so good he makes you want to change your fluids even more than you need to. I have a show car and I don’t even want a mechanic to look at my car for fear of getting it dirty. These guys took extra care of me. My oil change. Seamless. My gear fluid swap. Seamless I can’t say enough good things about the…
Great service all around! Was in and out within 20 minutes for an oil change. Lady at the front desk always offers great customer service as well as the service techs. Hard finding great service like this in the city.
Great customer service
The experience was better than I anticipated, the customer service was great, everything was explained in terms that was understandable, I'll definitely be back for future service
They were so nice!
It is a pleasure to work with Doug and his team. Doug has great management skills. Those skills are shown in their teams proficiency. They are respectful, professional, make sure they complete the checklist and make you aware of things to do for your car to run efficiently. We bring all four cars here. We have been…
Everyone is really knowledgeable and friendly ...love the employees....I think each service is a bit overpriced....
Great service, friendly and helpful
I was in and out in 25 minutes. Reasonably priced and good customer service.
I am impresses! I came in with a check engine light on. I was told the issue and the light is off. By the time I went inside to pay my bill, my car was finished. I will be getting my oil changed by Doug at Ponce De Leone location. Thanks Doug.
I had a great experience at Grease Monkey. The service was quick and professional, and the staff were very friendly and welcoming from start to finish. It’s also super convenient being close to my job, which made getting my vehicle serviced easy without disrupting my day. If you need anything topped off, they’ll…
Great Experience! the staff was helpful, knowledgeable and provided me top service and educated me on the dos of keeping up maintenance on my vehicle!
Another stop into Grease Monkey, another great experience! These men and women do not fail!
GREAT CUSTOMER SERVICE FROM DEE DEE! Overall The Whole Staff At Ponce De Leon Location Do A Great Job Every Time!! #nissanaltima
Super friendly and quick!
I ask for the 75 dollar oil change and the gave me the 89 dollar oil change so make sure to bring extra money cause they going to get it out of you
I got an oil change and a tire rotation done here. The employees are kind and helpful. A woman came in for an oil change and something else was wrong with her car. The service person told her he wasn’t going to change her oil because it was unnecessary and he didn’t want to waste her money. I appreciated his honestly. Highly recommend this place!
These guys are pros. They didn't try to upsell me any additional services I didn't need, took care of my vehicle in a timely manner, and were friendly. I also felt like they did a good job following COVID guidelines and did not feel like visiting this location jeopardized my health in any way. They really went above…
These guys are always so nice, always efficient, fast and polite. I enjoyed getting the 50% off for seniors too!
Doug and the crew are truly amazing! I go to them for as much as I can! Took care of my power steering fluid this morning! Had me in and out !
Did not put air in tires but everything else was complete
Everytime I've come here the team is quick and does quality work. I will go no where else for my oil changes. The management Doug and his team are a real asset to this company!
The entire staff was super friendly and they were very quick. Doug always takes the best care of me and my car when we come. I will definitely be driving out of my way to this location simply for the staff.
Just had another great experience at Grease Monkey. Went in for an oil change. Staff was friendly and courteous and service was excellent. I will definitely be back.
Very friendly staff and fast service.
Was in and out in about 20 minutes! Fast and friendly service, and Dee Dee was super helpful. I’ll always be getting my oil changed here from now on!
These folks are great. Been coming for years and never disappointed. You see a lot of the same friendly faces over the years. Edit. Just revisited for an emmission test and oil change after being out of town for 3 years. Great to see Doug and gang. Wouldn't think of going anywhere else in Atlanta. Same great service.
The whole staff is great and efficient.
Fast and easy oil change, pleasant staff and convenient location!
I’ve been coming here for about 4 years now! Always quick! Professional! Knowledgeable!
I’ve been a customer at this location for years, and I highly recommend their services.
Oil change
Friendly service. They finished my oil change, but forgot to take care of my transmission. They got back on it and had me out in time for lunch.
Deedee is so friendly! All team members are fast and seem to care. I have come here several times and plan to come back. They helped me in my situation.
Oil change was quick. Everyone was professional and nice, they did a great job
Great team, great service, they performed multiple services including emissions in under an hour. Good price as well, finally a good place to take my cars to in Midtown. Just went again, they were absolutely slammed and still got me in and out very quickly!
Awesome service. Never had problems with them. Always taking care of my ride!!
Professional and dependable. I come all the way from West suburbs of Atlanta because the service is really that good
Always very knowledgeable, friendly and efficient service!
Prompt and Courteous
Ponce de Leon location. Doug and his team are the reason I will continue to go back to this location. He is always willing to help in a quick and efficient manner. If I have concerns he takes the time to respond to my issues. Lastly, he will recommend other places if they cannot do the job there
Well organized, speedy service and friendly staff
Superb and prompt service. The auto service location that will get you in and out.
Great service and fast.
Everyone is extremely helpful and does a fantastic job. Prices ate reasonable and they have great recommendations for work needed outside of their scope. 10/10.
My go to guys everytime Update on this review Ok these have been my go to guys for the last 2 years but I think ima have to find a new go to guy because $100 for an oil change is definitely insane I have been bringing all my cars here and receiving oil changes the whole nine yards but I’ve never paid those kinda…
Like always I have to give this group their props always in and out laughs and great conversation. And thanks for information like you guys said once you on the plane and go up it’s like being in a Uber in the sky.
These people ARE great. I took my Cadillac Escalade ESV in there after I had the oil changed elsewhere long ago and they found all kinds of sludge in my engine. The did the engine flush and gave me TWO coupons to cover the costs for the most part as well as did my oil change. These are the only people I will use from now on.
The whole staff was very professional and friendly. Just over all good people. Don, who's the manager knows how to hire a great team. I recommend their services. Word
I go here every 3 months and everyone is always so nice and they are SUPER fast! I've gotten my oil changed a few times at other places, but I've ALWAYS come back to Grease Monkey on Ponce! The guys and DeeDee are always so friendly and welcoming!
They are so nice!!!! Super fast too❤️
Great staff, friendly service. Quick turnaround.
The service was fast and the staff was pleasant. Deedee, the front desk technician was super friendly, professional, and delivered quality customer service to every person awaiting their service to be done. She’s amazing. CheChe is absolutely always accommodating & very knowledgeable in her work!!
They done great job make sure I had my oil change pretty fast
Friendly,Professional and fast service on a SUNDAY!
Great place! Professional, genuine, great service, and fast. Plus Dee Dee at the cashier stand will greet you, make your day better, and give you her smile! Thank you also to the mechanics, all the staff!
The receptionist with the locs is super helpful and kind!
Outstanding service! Timely, high quality and fair price. Will be my go-to oil change place now!
The fastest oil change I ever had in my life. The staff was so professional and knowledgeable!
Staff are so helpful!
My experience today was fantastic! The customer service was excellent and the service itself was fast. This is the kind of customer service that I haven’t seen in a long time anywhere else. Dee Dee was friendly, kind, and listened to my needs. Five stars all the way! I won’t go anywhere else from here on out.
dee Dee and all the boys took care of me. Car is happy. I’m happy. Wallet happy.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 844 | — |
| Air & cabin filter replacement | 174 | — |
| Tires | 88 | — |
| Wiper blade installation | 61 | — |
| Auto engine diagnostic | 44 | — |
| Battery | 25 | — |
| Exhaust | 21 | — |
| Brakes | 17 | — |
