How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%86+12.2Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCOREGrease Monkey
Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.7★ from 3,749 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Reviews for your job
Customers hired Grease Monkey for 8 kinds of job.
Grease Monkey for oil change
Clear ✕All 844 Google reviews tagged “Oil change” · showing 40
Got my oil changed super quickly, everyone was nice and helpful
I’ve been coming to Grease Monkey for years and have always had a stellar experience. I one here for my regular oil changes and recently, to have a battery replaced. The service is always pleasant and they do a great job.
Workers are aways kind and thorough with changing my oil and checking everything in my truck that may need changing
They had me in and out with an oil change and emissions in 20 minutes. Incredibly kind and professional crew.
Outstanding experience Saturday morning with an oil change. I arrived before it opened at 8 am willing to wait but the gentlemen there were kind enough not to make me wait and gave me excellent and attentive service! Though I’d just gone in for an oil change, they noticed a number of other small problems with my car…
Went back again and it was just as super easy and quick as the first time! In and out in less than 30 minutes and they were thorough, which I appreciated.
Service at Grease Monkey on Ponce was efficient, quick, thorough, polite, personable, pleasant and individualized! This is now one of the top three customer service experiences that I've had in Georgia!!!
I love this place
Always fast and on point. They never upsell me on anything! Just quick and simple, it doesn’t get better than that! And there are usually coupons on their website.
Seriously great customer service and the lady that works at the register is awesome. They’re always transparent and I never feel like they’re trying to take advantage of customers (me) who don’t know much about cars.
Great customer service. In and out in 20 minutes
Oil change. Great as always
The staff on Ponce is like family! Thank you for always providing amazing customer service!
Prices are very high in an economy like this will never return there again.
Friendly service, but a routine oil change shouldn’t take 2 hours when it’s not during their busy time. I was third in line for an oil change when I arrived in one of the bays. When I walked into the office the first car in the bay had already moved on so my car would have been 2nd. It took over an hour for my…
The customer service for the service people and the front desk were the best I have ever experienced here in Georgia. If you are looking for a regular maintenance crew with great attitudes, this is the place to be.
Fast, excellent work!
Excellent Customer Service
I love my local Grease Monkey - great staff!!
Love this Grease Monkey. Everyone is wonderful, but Dee Dee was especially kind and helpful today. Quick, excellent service. ♥️
I came by to get my oil changed and I told the attendant I had a tire light I needed taken care of. He said great it should take 30-45 min. It took an hour and I asked if they took care of the tire light and the receptionist said they didn’t. I told her that’s the whole reason I came and she apologized but at that…
Great fast service
The whole team from start to finish was excellent. Dede was kind, knowledgeable, and full of personality. I will be back over and over again. As a woman, I was growing weary of the getting car maintenance because of past experiences, but not this time! Thank you Grease Monkey Ponce De Leon Team…
Very friendly fast and did a great job as always.
Quick and easy!
The people were very pleasant and the service was timely even with multiple call offs the day I went in.
Love this place! Staff is incredible, friendly, quick, everything you want. Go to grease monkey they will take care of you.
Friendly staff, worked quickly and efficiently, keeping me informed of my options, and still found ways to go above and beyond to make sure my vehicle was road solid.
Great experience! I took my wife's car in for an oil change, emissions, and fuel system service. DeeDee was super helpful and a JOY to work with. I was recommended here by another mechanic that said great things about Doug and the rest of the team. I'll be back!
It’s been my go to place for years! Always great customer service. Timely service and they make sure things are done right the first time around, even with the recommendations they don’t push you to get services you’re not ready to get!
Quick, efficient, friendly.
I was waiting over 2 hours. Got horrible customer service No updates No explanations no suggestions People who Got in line after me, left before me which is ridiculous ! I had to go outside and ask for my car bc i was pressed for time To see it was finished And I was not notified because of negligence is terrible…
Very slow and overpriced Waited 2 hours for a simple Oil change was late for work
I said I only wanted an oil chance, but they pushed for a new air filter by showing it with some leaves placed on top. I am sure they were not there before.
Great service!! Was in and out very quickly!! Staff was super kind. Dee Dee at the front was amazing with customer service and answered any questions I had thoroughly. Will definitely continue using this location. :)
Good service
I'm a first time customer who always passed by the shop when visiting Smoothie King. Finally, after checking on reviews from Google, I stopped in and was greeted by technician Miles. He answered all my questions about the type of oil that would be best. Then two additional technicians assisted by inspecting my car,…
Spending over $145 on an oil change I would have loved a detail report on my car. So I will give 4 stars
I went to the Grease Monkey located on Ponce de Leon in Atlanta and received excellent service. Went in for an oil change because the check oil light came on for a few seconds and went out but after it did that a few times I thought I should have it checked. The tech said I was early for service and I explained…
Prompt and dependable service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 844 | — |
| Air & cabin filter replacement | 174 | — |
| Tires | 88 | — |
| Wiper blade installation | 61 | — |
| Auto engine diagnostic | 44 | — |
| Battery | 25 | — |
| Exhaust | 21 | — |
| Brakes | 17 | — |
