Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%71+17.2Value 14%86+12.2Replies to reviews 7%85+6Craft & service penalty95−0.5Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Grease Monkey

Atlanta, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #108Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.7★ from 3,749 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 78% of oil change services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 71% of oil change services.B
71
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 95% of oil change services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 86% of oil change services.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 85% of oil change services.A
85

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.89
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 120
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 89 Google reviews tagged “Tires” · showing 60

EllyzsaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★

Went back again and it was just as super easy and quick as the first time! In and out in less than 30 minutes and they were thorough, which I appreciated.

Reasonable priceTiresOil change
Cristian4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Friendly & Fast

Reasonable priceTiresService not listed
StephanieLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★

I came by to get my oil changed and I told the attendant I had a tire light I needed taken care of. He said great it should take 30-45 min. It took an hour and I asked if they took care of the tire light and the receptionist said they didn’t. I told her that’s the whole reason I came and she apologized but at that…

OverpricedTiresOil change
Calvin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Great fast service

Great priceAir & cabin filter replacementTiresOil change
Miri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very friendly fast and did a great job as always.

Reasonable priceTiresOil change
ChrisLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Quick and easy!

TiresOil change
shayla8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Doug was extremely helpful and professional. He took care of me right away. Thank you Doug.

Tires
DR.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

LOVELY staff, immaculately CLEAN environment!!! Will [DEFINITELY RECOMMEND] TO OTHERS.

Reasonable priceTiresOil change
DonaldLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

There has been a dramatic price rise in oil change and tire rotation. I think it exceeds what inflation might require. Seems excessive. $32 for a simple tire rotation.

OverpricedTires
DanielLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Ponce de Leon Grease Monkey is only place we go. Staff are very courteous and professional.

Reasonable priceOil change+ Professionalism
DeniseLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fabulous service fabulous communication. The men at the shop are awesome and the young lady in the front she gives the best customer service. I would no longer drive all the way out to Gwinnett. I will be coming to Ponce to support my community more ….I love them. they are awesome great great staff great team

Reasonable priceTiresElectricalAuto engine diagnostic
Julie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love the people at Ponce DeLeon Grease Monkey in Atlanta! Always very kind and helpful. They do a great job.

Great priceAir & cabin filter replacementTires
Carmine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service and very inviting atmosphere!

Great priceTiresOil change
Brock10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my favorite, grease monkey of all time!! This location has been my spot for years now! Dee Dee is like a ray of sunshine and makes sure everyone is taken care of, the whole staff goes above and beyond. When I lived in Columbus, I used to hate to get my oil changed, but they make the experience so much…

Reasonable priceTiresOil change
FarrukhLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tracy, DeeDee, and the rest of the staff are super sweet and honest.

Air & cabin filter replacementTires
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

DeeDee is the best! Everyone is always so friendly every time I need to get my car looked at. They're so efficient, I feel like I get in and out in no time!

Reasonable priceTiresOil change
craig7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great service, great people, they explain everything. I feel like I get what I pay for. They always have coupons on their website.

Reasonable priceTiresOil change
Keenan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Such a smooth experience! Went in for an oil change and tire rotation, cost me $92. Every price and service was clearly communicated, and they did everything based on affirmation. The service itself was quick and reasonably priced. Much better than Mavis on westside. Make sure to check the website for discounts /…

Reasonable priceTiresOil change
DebraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Amazing service. Wonderful technicians. Wonderful customer service

Great priceAir & cabin filter replacementTiresOil change
Darryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Grease Monkey has great customer service and the technicians are very professional and well trained.I have recommended them to friends and family.

Reasonable priceTires
J10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great experience! Everyone was very professional. Dee Dee was super helpful and welcoming. All the information was given ahead of performing any service. Keep the great job!

TiresOil change
Melissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Awesome team 🎆🎆🎆🙏🙏🥰🙌🙌

Great priceExhaustTiresAuto engine diagnostic
Brittany8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love this Grease Monkey. The most kind people/service and they are always so efficient!

Reasonable priceTiresOil change
DougLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

In and out quick. Friendly people. A bit pricey, but they did what I needed done and didn’t push hard to upsell anything. I would recommend this business.

OverpricedTiresOil change
Ally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The guys and gals at Grease Monkey were great! I just bought my car and they changed my oil and did my emissions test. I came back because ai had a leak and they helped me right away! I’ll be back! We’re family now!

Great priceTiresOil change
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I enjoy going to grease monkey they do superior work. I’ve been getting my oil changed for years now since 2005. The quality customer service is superb and I recommend anyone to go and get their car service at that location if something is going over the car they’ll give you recommendation as well. Good quality old-fashioned customer service top-notch.

Reasonable priceAir & cabin filter replacementTires
ReganLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They are always quick and kind and helpful. They are knowledgeable and well-priced.

Reasonable priceTiresOil change
Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always on top of any past or possible future problems.

Reasonable priceTransmissionAir & cabin filter replacementTires
Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

They are great! Very helpful! I have gone in for help with things other than oil changes! Dee Dee always remembers my name! Being a 72 year old woman, I often feel taken advantage of concerning my car! Not at Grease Monkey!

Reasonable priceTiresOil changeService not listed
Reginald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Today, I stopped in for a tap off on my tire pressures. I use them every year for vehicle emissions testing. Always professional, courteous, and helpful. These guys are awesome.

Great priceTires
Alia16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick and easy! They took care of me and made some great suggestions with absolutely zero pressure to buy/pursue. Phil was lovely and really helped me out.

Great priceAir & cabin filter replacementTiresOil change
AnaLisaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fast, courteous, fair, honest, comfortable, safe

Great priceTiresOil change
Andre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The professionalism and service is excellent, and doesn't have u pay for services they did not perform

Reasonable priceTiresOil change
ShandellLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Quick and reliable service

Not sureAir & cabin filter replacementTiresOil change
Zach8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I was in and out in 25 minutes. Reasonably priced and good customer service.

Reasonable priceTiresOil change
Leslie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience today was fantastic! The customer service was excellent and the service itself was fast. This is the kind of customer service that I haven’t seen in a long time anywhere else. Dee Dee was friendly, kind, and listened to my needs. Five stars all the way! I won’t go anywhere else from here on out.

Oil changeTiresService not listed
Kareem5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

dee Dee and all the boys took care of me. Car is happy. I’m happy. Wallet happy.

Oil changeTires
Bizzy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve taken my car(s) here for years (when they were Havoline). I’m there every three months or so for an oil change and yearly for emissions testing. The staff is always professional, friendly and polite and the waiting area is always clean. Service is quick, even when busy. They may recommend extra services, but…

Wiper blade installationOil changeTires
Shalanda15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dee Dee greeted me with a beautiful smile and great customer service! Got me in and out quickly! Thanks Grease Monkey!!

Tires
CatLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good prices and I’ve never had an issue with service or speed! They’re great and will keep coming back!

Air & cabin filter replacementOil changeTires
Kathryn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andre was very nice and fixed my tire pressure in minutes.

Tires
Bradlee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris was very helpful today! Will absolutely be back for my next oil change

Tires
TrashundaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were quick respectful and overall amazing 😍😍

Oil changeTires
PromarkLocal Guide · 82 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ok First of all besides the traffic in Atlanta I would recommend EVERYONE who needs an oil change to take your car to the Ponce de Leon location in midtown Theses are the best group of folks to have especially when you’re in a rush but got it get it been going there since January 2023

Air & cabin filter replacementOil changeTires
EmilyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brittany at the front desk offered very kind and welcoming service!

Oil changeTires
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and friendly service! Good pricing and honest about costs. Been going here for years and highly recommend

Air & cabin filter replacementWiper blade installationOil change
Chahat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had issues with the tire pressure and the staff at Grease Monkey was really helpful and swift with the process. We had it solved immediately! Definitely recommend.

Tires
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed to get my tires re-pressurized. I had a shorty 10 min window and they were nice enough to get me in and out within 5 minutes. Mind you the had a line in front of me but since it was a quick job they didn’t make me wait! Super nice staff and very friendly! Would recommend!

Tires
SonyaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always fast and everyone is so nice! Like really, really nice.

Oil changeTiresService not listed
DianeLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

DeeDee is an ultimate professional. She is personable and efficient. Cody worked on my car and and he is amazing. I have known Armond for years and he remembered me after 2 years. Gave me a great recommendation for a place to get my key fob replaced. I wouldn’t go anywhere else to service my car.

Air & cabin filter replacementBrakesAuto engine diagnostic
brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Regular oil change costumer. Always satisfied with oil change at Grease Monkey. After winter storm, I noticed something was off with my car. Stopped in when tire pressure light came on and Emory checked, filled my tires promptly and got me back on the road. Much appreciated. Great service!

Tires
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My go-to spot for car care. Dee keeps everyone smiling and everything running smoothly. I'll be back!

Air & cabin filter replacementOil changeTires
ChadLocal Guide · 419 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Oliver was great in the garage and Deede was great at the receptionist desk.

Air & cabin filter replacementBatteryAuto engine diagnostic
CassondraLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly service, I'll be back!

Oil changeTires
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast, friendly, affordable, professional

Oil changeTires
Andre2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Staff was very helpful and moved efficiently

Oil changeTires
MelissaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

great company excellent location, fast, affordable, honest. 6 Stars out of 5 if I could give them more stars I would

Air & cabin filter replacementOil changeTires
Cheryl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Expedient, kind and courteous. Highly recommend!

Oil changeTires
Anastasiya9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

This business lies about the basic things. Brought in my car for an oil change and had low pressure in tires. Asked for those two things. When I pulled off, my low pressure light was still on despite them providing me a report including normal tire pressure. Checked it myself at home and it was 25 PSI in three of…

Auto engine diagnosticOil changeTires
Julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Repeat client since 2006. Love these guys and ladies - always friendly, honest, helpful!

Oil changeTiresService not listed

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 55%Overpriced 7%Not sure 4%

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