Analyzing 10,646,88810.6M ReviewsFor 30,21030.2K Experts

Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,780 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 88% of oil change services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 83% of oil change services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 94% of oil change services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 84% of oil change services.A
84

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 104
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Auto engine diagnostic”

John10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Cody did a great job!

Great priceAir & cabin filter replacementAuto engine diagnosticOil change
Bruce11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great, fast, friendly service! Thanks!!

Reasonable priceAuto engine diagnostic
Jane7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I couldn’t be more pleased with the spectacular service I received today at Grease Monkey. Cody met me with a smile and explained what was included in the diagnostics he would perform on my car in addition to the oil change. Everything was completed in less than half an hour, and no issues were identified as a…

Auto engine diagnosticOil change
Mason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Alfred was great! Got me in and out quickly.

Great priceTransmissionAir & cabin filter replacementExhaust
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Good solid team great service

Reasonable priceAuto engine diagnostic
YasminLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My favorite place ❣️

Great priceAir & cabin filter replacementAuto emissions testingBattery
MD5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service

TransmissionAir & cabin filter replacementExhaust
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m a native of Atlanta and HIGHLY recommend the Grease Monkey location on Roswell Rd. in Atlanta. Cody and his team were very professional and went above and beyond to help w/ my oil change. 100% recommended them.

Auto engine diagnosticWiper blade installationOil change
Your1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James and the crew were great and I’ll continue to come back

Air & cabin filter replacementBrakesAuto engine diagnostic+ Quality+ Professionalism+ Value
KrisLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful experience. The employees were so nice. Service was completed quickly. I will definitely be back.

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
ilonaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have been taking my current and older car to Havoline for years, and even through the management changes, they remained consistent in their service. Always professional, friendly, not pushy, patient, reasonable. Not being an expert, it is important for me to find a place I can trust. Now my daughter uses them as well, enough said...I recommend them.

Air & cabin filter replacementAuto engine diagnosticGeneral repairs & maintenance+ Professionalism
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

First time coming here and so glad I did! James was so helpful in scheduling, Stanley was a pro and made sure my car was cared for appropriately and Brandon kindly directed my oil change. I’ll definitely be back and recommend to friends in the area!

Auto engine diagnosticOil changeTransmission+ Punctuality+ Quality+ Professionalism
Darren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceAuto engine diagnosticService not listed
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Great priceAuto engine diagnostic
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic+ Punctuality+ Quality+ Professionalism
_3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change521—
Air & cabin filter replacement98—
Auto emissions testing63—
Tires51—
Transmission24—
Battery18—
Auto engine diagnostic17—
Brakes17—

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