Analyzing 10,644,79710.6M ReviewsFor 30,20230.2K Experts

Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty94−0.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,780 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 88% of oil change services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 83% of oil change services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 94% of oil change services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 84% of oil change services.A
84

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for wiper blade installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Wiper blade installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 17 Google reviews tagged “Wiper blade installation”

Brittany13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jamel, Cody, and the rest of the crew are so awesome. They make it so much easier for me when I am here. I don’t ever feel like they are overcharging, upselling or taking advantage of me. They have always been helpful and honest. Thank you all so much! I truly appreciate you.

Reasonable priceAuto emissions testingWiper blade installationOil change
Libby4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Wonderful customer service! Will be going here again for sure.

Great priceAir & cabin filter replacementWiper blade installationOil change
Yels6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Professional and prompt service for a good price

Reasonable priceWiper blade installationOil change
Chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cody was excellent as he went over the maintenance schedule and made suggestions. He went the extra mile to provide additional service and information!

Wiper blade installationOil change
Elizabeth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service!

Wiper blade installationOil change
Bryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

All of the employees at Grease Monkey work to perfection !

TransmissionAir & cabin filter replacementWiper blade installation
Alfred2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My go to place for my family’s car needs!!

Great priceTransmissionAir & cabin filter replacementAuto emissions testing
YasminLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My favorite place ❣️

Great priceAir & cabin filter replacementAuto emissions testingBattery
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This team is great and really appreciated the professionalism and great customer service I received. Give this team a raise!!!!

Wiper blade installationOil change
MD5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service

TransmissionAir & cabin filter replacementExhaust
Nicole5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’m a native of Atlanta and HIGHLY recommend the Grease Monkey location on Roswell Rd. in Atlanta. Cody and his team were very professional and went above and beyond to help w/ my oil change. 100% recommended them.

Auto engine diagnosticWiper blade installationOil change
SuzyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jasmin and Cody are so professional, helpful, friendly, and knowledgeable. I’ll definitely be returning.

Wiper blade installationOil changeTires+ Punctuality+ Quality+ Professionalism
Kristy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This place runs like a well oiled machine! Super fast and great customer service. James is the best, he had everything running smoothly, and super knowledgeable about cars. I will be back!

Air & cabin filter replacementWiper blade installationOil change
Marilee8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James & his cohort did a great job. Fast. Easy. In addition to all the car fluids, James even checked my tire pressures. Appreciate!!!

Wiper blade installationOil changeTires
Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Grease Monkey was super fast and easy! Took about 10 minutes for a service and windshield wiper blade replacement. Jesse did a great job I will definitely go here next time I need a service

Wiper blade installationOil changeTires
Claudia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★

Rating only, no written review.

OverpricedAir & cabin filter replacementWiper blade installationOil change
Chucka year ago★★★★★

Rating only, no written review.

Great priceWiper blade installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 53%Overpriced 3%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change521—
Air & cabin filter replacement98—
Auto emissions testing63—
Tires51—
Transmission24—
Battery18—
Auto engine diagnostic17—
Brakes17—

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