Analyzing 10,197,27610.2M ReviewsFor 28,85628.9K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty99−0.1Momentum penalty50−5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Grease Monkey

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #782Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 3,269 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 50% of auto repair shops.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 62% of auto repair shops.B
62

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#123 / 411

All 22 Google reviews tagged “Air conditioning” · showing 20

JustinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

These guys are fast and thorough and they won’t offer you stuff you don’t need at least they didn’t to me. I will be back in another 5K miles.

Great priceAir conditioningOil change+ Value
Joshua3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Got us through quickly and efficiently and helped a young lady who had a panic attack and drove on the sidewalk. Took great car of us!

Air & cabin filter replacementAir conditioningOil change
Mahina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were friendly, knowledgeable, willing to talk about the process and quick and I’ll definitely be back to this location even though there is another one closer to my house!! Also, I love the free car wash in your tiny car wash!

Air conditioningTiresService not listed+ Punctuality+ Quality+ Professionalism
Cassandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They figured out what was wrong and were able to give me details on what needed to be done so I could take it to a place that specialized in my particular case and because they couldn’t fix the leak in my low end they didn’t charge me for it except when they filled some liquid in it. Instead of $150 it was $30!

Air conditioning
Ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Happy with everything other than not 100% satisfied with the headlight restoration. It has a lot of lint stuck to it.

Air conditioningTransmissionService not listed+ Professionalism
Halli5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I needed my oil changed as well as my air conditioner checked out. They did a whole service on the air conditioner and waived the cost because it did not fix the problem. They identified the problem and referred me to another business to fix it. They were friendly, thorough, and professional. I love Grease Monkey and am a life-long customer.

Air conditioningOil change+ Quality+ Professionalism+ Value
TevitaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The crew are so nice and thorough!

Air & cabin filter replacementBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The two guys who helped me out did amazing! I came in half an hour before closing for an emergency radiator fluid flush and the guy with the blue eyes was very polite despite me showing up last minute and they got it done quickly and efficiently and the guy with the long hair let me know of some other problems they…

Air & cabin filter replacementAir conditioningService not listed+ Punctuality+ Quality+ Professionalism
JeremiahLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They were excellent. Very fast, very good service.

Air & cabin filter replacementAir conditioningOil change+ Punctuality+ Quality+ Professionalism
Jordan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Air & cabin filter replacementBody & TrimBrakes+ Punctuality+ Professionalism
Randy5 years ago★★★★★

Rating only, no written review.

Air conditioning+ Professionalism
Brenen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAir conditioningOil change+ Punctuality+ Quality+ Professionalism
Kory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesAir conditioningOil change+ Punctuality+ Quality+ Professionalism
Kirrvidz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioningOil change+ Quality+ Professionalism+ Value
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioning+ Value
Gavin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioning+ Quality+ Professionalism+ Value
Dana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioning+ Professionalism
Blair4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioningOil change+ Quality+ Professionalism+ Value
senja3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioningOil change+ Quality+ Professionalism+ Value
B5 years ago★★★★★

Rating only, no written review.

Air conditioning+ Punctuality+ Quality+ Professionalism

Show more air conditioning reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 60%Overpriced 10%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Oil change796—
Air & cabin filter replacement134—
Auto emissions testing79—
Tires64—
Brakes42—
Auto engine diagnostic36—
Transmission29—
Air conditioning22—

Compare with

Salt Lake Valley Mobile Mechanics LLC logoSalt Lake Valley Mobile Mechanics LLCExperts Score 98Herriman · 4.98★Richins Car Service logoRichins Car ServiceExperts Score 93Herriman · 4.90★Grease Monkey logoGrease MonkeyExperts Score 88Herriman · 4.89★