Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty99−0.1Momentum penalty50−5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Grease Monkey

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #782Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 3,269 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 50% of auto repair shops.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 62% of auto repair shops.B
62

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for auto emissions testing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto emissions testing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 76
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 82 Google reviews tagged “Auto emissions testing” · showing 40

SeanLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★

Continue to be impressed with this place. The staff is always helpful, doesn't waste any time. Prices are always competitive, and have never had any issues with the work that has been performed. Pretty much the only place I come anymore for quick service calls.

Reasonable priceAir & cabin filter replacementAuto emissions testingBattery+ Quality+ Professionalism+ Value
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent very quick

Great priceAuto emissions testing
Ginger6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very fast service, helpful in answering questions. Thank you

Auto emissions testing
JosephLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Absolutely outstanding service extremely knowledgeable and polite employees

Not sureAir & cabin filter replacementOil change
MeghanLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My car was started on within minutes of my arrival and completed quickly and efficiently. The staff was polite and kind and thorough. I highly recommend this SoJo location.

Auto emissions testing
Jessica11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always a great experience. They have served both of my cars. Been using them for a couple of years.

Reasonable priceAuto emissions testing
Kristie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Fast friendly service

Reasonable priceAuto emissions testing
LeslieLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Very professional and friendly. A lot faster than I expected given the number of customers they had ahead of me. I’d definitely return when my car needs TLC.

Reasonable priceAuto emissions testing
jamaal2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Oil change and emissions, great service and friendly. In and out in less than 30 minutes.

Great priceAuto emissions testing
TashaLocal Guide · 257 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

These guys help me with everything, emissions, air in my tire oil change, code on my check engine light. I'm so comfortable going here, I wish they did more car repairs.

Great priceAuto emissions testingService not listed+ Professionalism
TamaraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Excellent customer service. Terence, the new manager, took time to discuss. I got sticker, topped off my oil, Very quick and helpful. I will come back soon!

Great priceAuto emissions testingService not listed
Angie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Was approached quickly technician was friendly and competent and made me feel comfortable. Service was quick and price was great! Thank you

Great priceAuto emissions testing+ Professionalism
Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The staff at this location are so friendly, knowledgeable, and helpful. I went in to get an emissions test and to renew my car registration. It was so quick and easy.

Reasonable priceAuto emissions testing
Mark6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fast, efficient and friendly!

Reasonable priceAuto emissions testing
Tonia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Grease Monkey does more than you think. They have helped me with tires, an alternator and timing belt, emission/registration, and oil changes. The staff is super friendly and takes the time to explain things without being condescending. I rarely have to wait long and they usually have a discount or coupon you can apply.

Reasonable priceAuto emissions testingService not listed
NicoLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

It's rare I leave a 1-star review but in this case it was justified. The team at Grease Monkey decided to fail my emissions test because the guy said the welding on the catalytic converter "looked custom and sketchy". The techs are apparently inexperienced and don't understand that: - most aftermarket cats will be…

Auto emissions testing
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Came in for an emissions test. Service was quick and efficient.

Reasonable priceAuto emissions testing
Vicky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Only two people were working and the Manager seemed to be in a great deal of pain (foot/leg) and then a New guy. They were busy but they were working very hard and were very pleasant even when they knew i was irritated.

Reasonable priceAuto emissions testing
Solid6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The young man Terrence at this location had such excellent customer service. What a difference having someone like him at this location. I have been going to this location for years with 5 family cars going in and out for service but I haven’t seen him till today.

Reasonable priceAuto emissions testingWiper blade installationService not listed
BrendanLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast, friendly.

Great priceAuto emissions testing
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Got my emission test and registration done in no time. Thanks!

OverpricedAuto emissions testing
Preston4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Your crew did a great job, they are super friendly and knowledgeable. See you next time

Great priceAuto emissions testing
Rebecca8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They are always so nice and helpful here. We’ve been coming for years and won’t go anywhere else!

Great priceAuto emissions testing
Russell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a great crew here, very friendly and hard working. I’ve been coming here for years and always have a good experience. Highly recommend..

Great priceAuto emissions testing
Travis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fast and professional service. The assistant manager (didn’t catch his name) was awesome. He was very helpful and respectful.

Reasonable priceAuto emissions testing
greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Team was great and always does a great job

Auto emissions testing
ShawnLocal Guide · 122 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Quick, helpful, and friendly. Enjoyed the clean space and filtered water. Convenient for emissions and registration.

Auto emissions testing
JasonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional group of folks! Very kind, attentive, and helpful.

Reasonable priceOil changeService not listed+ Professionalism
NanLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jake helped me to renew my registration in most efficient manner. I didn’t have to go through the online registration on my own and even got discounts. It was very good and frustration free experience.

Auto emissions testing
SteveLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Got in quickly & didn’t have to wait very long. Just the way I like it. Thanks guys.

Reasonable priceAuto emissions testing
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Staff are friendly, helpful, informative, no pressure, and very efficient. We love you asking our vehicles here.

Great priceAuto emissions testing
Melanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Customer service is great, gave me a coupon to compensate for a longer wait period than normal.

Reasonable priceAuto emissions testing
Dennis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The people working at this facility were courteous, friendly and efficient. Nice job!

Reasonable priceAuto emissions testing
KimberlyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

All of the technicians were courteous & professional. They got me in and out very quickly. I have used Grease Monkey in South Jordan for several years and they always do a really great job. We've had gem do emissions, inspections, oil changes, etc. I also love the free car wash that comes with any service.

Reasonable priceService not listed+ Punctuality+ Quality+ Professionalism
Joel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★

Wait time of 30 minutes was reasonable. The long list of “recommended services” smelled like a bigtime upsell, particularly since I’d had several noted services performed by another provider two weeks ago. I

Reasonable priceAuto emissions testing
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So helpful and quick. They also are very truthful and trustworthy 10 out of 10

Auto emissions testing
Maureen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I prefer Grease Monkey way above their closest (logistically) competitors. I feel that I am always treated fairly and not written off as an old lady who doesn’t know anything about cars. Everyone is always very nice and competent.

Reasonable priceAuto emissions testing
MattLocal Guide · 145 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Super fast and friendly!

Great priceAuto emissions testing
R1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service and always great to work with!

Great priceAuto emissions testing
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great experience. Knowledgeable and courteous staff. Nice and well maintained facility. I will definitely be back.

Auto emissions testing

Show more auto emissions testing reviews (42 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 60%Overpriced 10%Not sure 6%

Jobs customers hired them for

Compare with