Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty99−0.1Momentum penalty50−5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Grease Monkey

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #782Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 3,269 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 50% of auto repair shops.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 62% of auto repair shops.B
62

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#107 / 602
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Auto engine diagnostic” · showing 20

Ben10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They were very quick in getting my car’s emissions test completed.

Reasonable priceAuto engine diagnostic
JeremyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amazing customer service. Had my oil changed and was treated really well and had amazing service, with luxurious for a mechanics waiting room, had refreshments like no other. Great experience everytime.

Reasonable priceAuto engine diagnosticOil change
Anna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quick service, friendly mechanics. Always a great experience at the South Jordan location.

Reasonable priceAuto engine diagnosticOil change
KoryLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

9.23.24 Excellent Effective Efficient service! 10.2.2021 They were awesome today, treated me well, were extremely honest, and saved me at least $40. Thank you! They always treat me in an excellent way! Always trying to point out coupons or discounts. Free car wash. My experiences at this location have always been very good; Price, Service, Value.

Auto engine diagnosticOil change
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service! A bunch of nice guys!

Air & cabin filter replacementAuto engine diagnosticBattery
MichaelLocal Guide · 276 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Preston was fantastic, very knowledgeable and made me feel more comfortable to choose this location. I’ll be back!

Body & TrimAuto engine diagnostic
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So efficient, thorough, pleasant, and so fast. In and out! Thank you Ryan!

Auto engine diagnosticExhaustService not listed
Calvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Grease monkey is always great with good service. I never have to worry that they are trying anything underhanded.

Auto engine diagnosticExhaustOil change
Buck7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Very good customer service. Engine light (low tire pressure light) did not get resolved, but the staff was straight up about what they could and could not do, unlike my experiences at some such vendors who pretend to be mechanics. Excellent free car wash with clothes and spray wipe provided along with the oil change.

Auto engine diagnosticOil change+ Punctuality+ Professionalism
Margot3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very quick!

Auto engine diagnosticTires+ Punctuality+ Quality+ Professionalism
JennaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and polite!! They could be in a respectful competition with Chick-fil-a! I was very surprised by how gentleman like the workers were. They explained everything for me, gave me options, didn't push one way or another. Very quick and honest service. First time I've gone for an oil change and nothing…

Auto glass repairAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were great and professional, definitely worth the quick wait!!!

Auto engine diagnosticService not listed+ Quality
LauraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

UPDATE - These guys are the most amazing people out there. They go above and beyond standard service. I took my problematic, old car in for an oil change and a diagnostic for the check-engine-light. Unfortunately the engine died on the way back home. I called grease monkey to see if they had any idea what may have…

Auto engine diagnosticOil change
Kat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The people at grease monkey are always so nice and professional! I won't go anywhere else!

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
EthanLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They always do a solid job at grease monkey. There are cheaper places but not by much. They are super fast and have great customer service

Auto engine diagnosticOil changeTires+ Punctuality+ Quality+ Professionalism
Vaiinupo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great total experience!

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Value
Sincere9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Great service ... above and beyond. Good communication regarding services performed. Always a good experience!

Auto engine diagnosticOil change
Kaitlyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This was the best experience I’ve ever had at any auto related place. The staff was so kind and friendly, I felt no pressure to spend more on things my car didn’t need like other places. And, cherry on top, they were SO FAST! They did an incredible job, I was blown away how quick and easy it all was. I’m never going…

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
chase5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I go here all the time. Love it here

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Rachael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always so professional and happy. We only go here and send friends to this grease monkeys. They are so fast and respectful of my time. My kids don't mind coming because of the family friendly environment.

Air & cabin filter replacementAuto engine diagnosticExhaust+ Punctuality+ Quality+ Professionalism

Show more auto engine diagnostic reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 60%Overpriced 10%Not sure 6%

Jobs customers hired them for

Compare with