Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty99−0.1Momentum penalty50−5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Grease Monkey

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #782Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 3,269 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 50% of auto repair shops.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 62% of auto repair shops.B
62

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#172 / 605

All 42 Google reviews tagged “Brakes” · showing 20

jess3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ive been going to this specific grease monkey for years. They definitely take care of you. Always a good experience

Air & cabin filter replacementBrakesBattery
RachelLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful shop, great employees. There was a worker named Preston who my husband and I found particularly helpful. Great shop, will be back!

BrakesOil changeTires
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very impressed with Grease Monkey in South Jordan Utah. The staff was very polite and I didn’t feel pressured into unnecessary services. I was informed of services they provide if I had any issues with my car in the future. The staff went out of their way to ensure I was taken care of. We’ve been taking our…

BrakesOil change+ Punctuality+ Quality+ Professionalism
Paula8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have nothing but good things to say about this place, they are always so nice and professional. They go above and beyond to make sure you have the best experience, it is refreshing to go to a place where they understand the importance of great customer service. You can tell they take pride in the work they do and…

BrakesOil change+ Punctuality+ Quality+ Professionalism
Travis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I went to Grease Monkey the other day for an oil change and was met with great service and professionalism from the staff. I will definitely be using this shop for all of my auto service needs. Thank you to them.

Air & cabin filter replacementBrakesOil change
Ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★

Grease Monkey is a great place to go to and get your vehicle services done. I would recommend them to anyone who needs oil changes and other work done ✅.

Air & cabin filter replacementBrakesOil change+ Punctuality+ Professionalism+ Value
TerriLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They did a great job. Excellent service, they replaced my brakes within the time I had. Thanks, guys, I'm a customer for life!

Air & cabin filter replacementBrakesOil change
Michealene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The staff here is wonderful. And the service is great. I am usually in and out within 30 minutes. Highly recommend!

BrakesOil change+ Quality+ Professionalism
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are always quick, thorough & communicate really well. 👍🏼

Air & cabin filter replacementBrakesOil change+ Quality+ Professionalism
Melinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I take all of the family vehicles here for every kind of service. They go above and beyond everytime! Their service is clearly a priority and they do it with a smile!

Brakes+ Punctuality+ Quality+ Professionalism
Christine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did Absolutely amazing!!!! - they took such great care of me... i love how friendly and informative they all are. I was totally impressed and My car runs amazing. I would recommend them to everyone I know. I couldn’t have ask for better service. Thank you for taking such great care of me…

Brakes+ Punctuality+ Quality+ Professionalism
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I don’t think I’ll ever go anywhere else. Every employee that we interacted with was extremely friendly, caring, and knowledgeable. They worked fast to get our brakes fixed and did a great job.

BrakesOil change+ Punctuality+ Quality+ Professionalism
Brandon5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very friendly and fast

Brakes
Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Fantastic service! They have always been very honest with me and have never tried to push any products. I am very impressed with this location. They are very professional and kind.

BrakesOil change+ Quality+ Professionalism+ Value
P8Local Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They changed my breaks and the process was simple and stress free for me! I always love going to this Grease Monkey. They have excellent service and always try to get you the best price possible. I have never had an issue here.

Brakes+ Professionalism
TevitaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The crew are so nice and thorough!

Air & cabin filter replacementBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Grease Monkey in South Jordan is always my first choice. They are so attentive, kind and trustworthy. And SO fast! An oil change took about 15 minutes from beginning to end. Before covid they had drinks and popcorn, that made it bearable waiting with kids.

BrakesOil change
Peter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Quick, quality work

BrakesTiresService not listed+ Punctuality+ Quality+ Professionalism
Vaiinupo5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great total experience!

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Value
Robin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dakota and Rob are very professional, pleasant and personable. Rob greeted us at the garage door and whisked my car into the garage bay. As I entered the waiting area, Dakota greeted me with professionalism and gave me a sense that he and his team would thoroughly service my car. I had high expectations for the…

BrakesOil change+ Punctuality+ Quality+ Professionalism

Show more brakes reviews (22 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 60%Overpriced 10%Not sure 6%

Jobs customers hired them for

Compare with