Analyzing 10,197,27610.2M ReviewsFor 28,85628.9K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty99−0.1Momentum penalty50−5Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Grease Monkey

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #782Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 3,269 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 74% of auto repair shops.B
74
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 73% of auto repair shops.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 99% of auto repair shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 50% of auto repair shops.C
50
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 62% of auto repair shops.B
62

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for exhaust

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Exhaust”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#120 / 308
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Exhaust”

TylerLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff is friendly and quick in their work. Tyler replaced my O2 sensor and they were exactly at the quoted price!

Reasonable priceExhaust
ThomasLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Got in and out pretty quick with a basic oil change.

Reasonable priceAir & cabin filter replacementExhaustOil change
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

So efficient, thorough, pleasant, and so fast. In and out! Thank you Ryan!

Auto engine diagnosticExhaustService not listed
AaronLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The staff is always so nice and explain things so well. I really truly appreciate them.

ExhaustOil change
Calvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Grease monkey is always great with good service. I never have to worry that they are trying anything underhanded.

Auto engine diagnosticExhaustOil change
Joy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was helped in a very timely manner and my oil change, safety inspection, and emissions test, were all done in about 20 min or less. They found that my filters were dirty and showed them to me and I made the decision to replace them. Then I had the convenience of renewing my registration there and got the tag for…

ExhaustOil changeTransmission
Rachael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always so professional and happy. We only go here and send friends to this grease monkeys. They are so fast and respectful of my time. My kids don't mind coming because of the family friendly environment.

Air & cabin filter replacementAuto engine diagnosticExhaust+ Punctuality+ Quality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★

Rating only, no written review.

Not sureExhaust
Jordan5 years ago★★★★★

Rating only, no written review.

ExhaustOil changeService not listed+ Punctuality+ Quality+ Professionalism
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Exhaust
Calvin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

ExhaustOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
King6 years ago★★★★★

Rating only, no written review.

ExhaustOil change+ Quality+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 60%Overpriced 10%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Oil change796—
Air & cabin filter replacement134—
Auto emissions testing79—
Tires64—
Brakes42—
Auto engine diagnostic36—
Transmission29—
Air conditioning22—

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