Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #363Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,967 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 41% of auto repair shops.C
41

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.76
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#64 / 437

All 76 Google reviews tagged “Air & cabin filter replacement” · showing 20

RubiLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The service was pretty fast and the service people were friendly

Air & cabin filter replacementOil change+ Professionalism
Tyler13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I refuse to go anywhere else. The whole crew is good at what they do, and I’m never bugged for anything I don’t need. Rob, and Kaleb are awesome 🤘🏼

Reasonable priceAir & cabin filter replacementOil change
Bailee15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Only shop i will go to for oil changes! They are always quick, kind, honest, and respectful.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Kaleb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve used these guys for years! They are awesome, not pushy at all. Never had an issue. Would definitely recommend!

Air & cabin filter replacementTiresElectrical+ Punctuality+ Quality+ Professionalism
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and excellent customer service

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Berti12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Expensive, but good work.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Bj7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I take all my cars here. I would give them 6 stars if possible.

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Candace11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love these guys!!

Air & cabin filter replacementOil changeTires
Armida16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff is always polite when I take my car in to get serviced. They are always informative and are always super fast!

Air & cabin filter replacementOil change
JeffLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, incredible value! Competition down the street wanted over twice as much to perform the same service!

Air & cabin filter replacementOil change
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

***REVIEW IS OF SINGLE EXPERIENCE OF WELL OVER 30 VISITS, but is at a level I need to share it. -12/10/2021: I am a very regular customer at both Grease Monkey and their sister-business, Gorilla Car Wash. In my household alone we have 6 (six) passenger vehicles that are all serviced by Grease Monkey at regular…

Air & cabin filter replacementOil changeTransmission− Professionalism
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome service and knowledgable staff.

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Gabriel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Absolutely awesome. They topped off all of my fluids and were really fast.

Air & cabin filter replacementBrakesAuto engine diagnostic
Charles4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service. Great communication. Highly recommend.

Air & cabin filter replacementOil change+ Quality+ Professionalism+ Value
Wil4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My favorite place to get an oil change. I really appreciate that they aren't pushy with trying to oversell.

Air & cabin filter replacementOil changeTires+ Quality
MikeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Friendly place, do a great job!

Air & cabin filter replacementBatteryOil change
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I yelled at one of the workers and he was so kind to forgive me. I really felt terrible and he dismissed my actions like it was not a big deal. He had long brown hair tied back, earrings, and a goatee. He was working first thing in the AM on 8/2. I appreciated his acceptance of my apology. I loved the free car wash…

Air & cabin filter replacementElectricalAuto engine diagnostic+ Punctuality+ Professionalism
Ana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very fast and great job! Guys very polite. I hardly recommend to my family and friends.

Air & cabin filter replacementOil change+ Quality+ Professionalism
AubreyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Super amazing and friendly staff. Always updating you on the status of your car and any issues that they run into. Top of fluids and check all of the lights every time I go. Don’t know what I’d do without them.

Air & cabin filter replacementBrakesOil change+ Punctuality+ Quality+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Emissions n oil change... sold me additional filters n wipers... then after spending all this money said didn't pass... if I had known, wouldn't have spent all the money. Now I need to go to a mechanic. Was told I could come back and get Emissions done again. Also had coupon for discount... was told couldn't use that..corporate not ours

Air & cabin filter replacementAuto engine diagnostic

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 3%

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