Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,967 Google reviews we collected
Phrases our text analysis found in 1,202 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,202 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I went in on 10/26/26 for an emissions test the service was great , fast , done right and excellent customer service , I’ll definitely recommend this…”
“Very slow service compared to competitors near by.”
“Attentive and friendly service is all you can ask for these days, and the guys at GREASE MONKEY HERRIMAN always take great care of us.”
“the group of guys working there huddle around in a little gang and are not professional.”
“…I’ll definitely recommend this location in Herriman UT , keep up the good work Grease Monkey .…”
“I had high hopes about this location as it close to home, but they have messed up the last 3 times i have been in for oil changes.”
“Always a positive experience coming here- staff are friendly, quality service and fair prices”
“I went in to get my husbands car emissions and registration done and they stole a very expensive Garmin GPS out of my vehicle.”
“…e was great , fast , done right and excellent customer service , I’ll definitely recommend this location in Herriman UT , keep up the good work Grease…”
“I guess the saying if you want it done correctly do it your self ,I will not be back.”
“I’ve been to others around, and this is the one folks, trust me.”
“I'm not blaming your shop for the brake lights but I'm also going to consider the other shady actions that took place while i was there.”
“They kept me informed of items possibly needed but didn't try to up sell me on any products.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Grease Monkey for 8 kinds of job. Pick one to see what they paid and said.
Best service and customer service every time we go!! We love the complementary experience as well. Thank you
Great experience here. Customer service is top shelf. Shout out to Jordan Welker, really knowledgeable! Keep it up!
I went in on 10/26/26 for an emissions test the service was great , fast , done right and excellent customer service , I’ll definitely recommend this location in Herriman UT , keep up the good work Grease Monkey .
Everything was great for emissions of 3 of our cars. Process was smooth and done before I even finish my popcorn. They also offer $10 coupon. Will recommend to everyone.
Fast, courteous and gave us free pumpkins! Great value withe the online coupons.
Grease Monkey has the best and professional team. Always attentive and ready to help even if it is a flat tire 🛞 . Thank you for letting us use WiFi and always have popcorn 🍿, coffee ☕️,hot chocolate, water. That is very thoughtful. Thank you so much. 😊
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 493 | — |
| Air & cabin filter replacement | 76 | — |
| Tires | 29 | — |
| Transmission | 24 | — |
| Auto engine diagnostic | 18 | — |
| Brakes | 15 | — |
| Exhaust | 9 | — |
| Air conditioning | 9 | — |
4.9 ★★★★★ 1,967 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Best service and customer service every time we go!! We love the complementary experience as well. Thank you
Hi Amber, we appreciate you giving us a shoutout! Loving our complementary experience makes our day. Come back and visit us soon!
Great experience here. Customer service is top shelf. Shout out to Jordan Welker, really knowledgeable! Keep it up!
Hello Jake, we appreciate your shoutout for Jordan! Having knowledgeable team members makes all the difference, and we look forward to your next visit.
I went in on 10/26/26 for an emissions test the service was great , fast , done right and excellent customer service , I’ll definitely recommend this location in Herriman UT , keep up the good work Grease Monkey .
Your recommendation means so much to us and we're so happy to have earned it, Antonio. Thank you again for taking the time to let the world know about your positive experience. Thank you, and have a fantastic day!
Everything was great for emissions of 3 of our cars. Process was smooth and done before I even finish my popcorn. They also offer $10 coupon. Will recommend to everyone.
Hi Jam, we're delighted to know that our team provided you with an excellent experience. Ensuring top-quality service is our priority, and we're glad to have met your expectations. We can't wait to welcome you back for your next visit!
Fast, courteous and gave us free pumpkins! Great value withe the online coupons.
Hi Spencer, thanks for the glowing feedback! We're glad our online coupons and little extra perks made your visit worthwhile. Safe travels, and see you next time!
Grease Monkey has the best and professional team. Always attentive and ready to help even if it is a flat tire 🛞 . Thank you for letting us use WiFi and always have popcorn 🍿, coffee ☕️,hot chocolate, water. That is very thoughtful. Thank you so much. 😊
Greetings Tayde, thank you for the wonderful feedback on our professional team and amenities! Keeping you comfortable while we handle your car is our pleasure. See you on your next visit!
I’d drive an hour to go see my guys at Herriman Grease Monkey. They take care of my car in record time, it’s always right; but from the moment I step out of my car to when I leave I freakin feel like I’m the queen there. Best of guys.
Thanks for the review, Ruth! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Very friendly and fast. You guy's do a good job!
Just the way your experience should be! Thank you for the nice feedback, Steve. Our team appreciates you very much and wishes you a great day!
Good job
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit, Chester. Thank you for your business, and we look forward to seeing you again.
This is still the best Grease Monkey in my area (South/West Jordan,Herriman)! Period! I’ve been to others around, and this is the one folks, trust me. Attentive and friendly service is all you can ask for these days, and the guys at GREASE MONKEY HERRIMAN always take great care of us. This last time I went (10/16/2026) they did leave one of my valve cores on my tires loose from a rotation/air service so I had to get that quickly/inconveniently serviced this weekend, but no one’s perfect and they still rock.
Our team thanks you for your continued trust, Christian! Your kind words mean a lot to us. We look forward to providing you the same great service next time. Have a great day.
Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts
