Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts

Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #363Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,967 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 41% of auto repair shops.C
41

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#106 / 602

All 18 Google reviews tagged “Auto engine diagnostic”

Bailee15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Only shop i will go to for oil changes! They are always quick, kind, honest, and respectful.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Berti12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Expensive, but good work.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Gabriel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Absolutely awesome. They topped off all of my fluids and were really fast.

Air & cabin filter replacementBrakesAuto engine diagnostic
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Every time I’ve gone to this location, they are very helpful and friendly. All three people that I spoke with were very helpful and professional. Probably one of the best experiences at a car shop!

Auto engine diagnosticOil changeTires+ Punctuality+ Quality+ Professionalism
chloglo907 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always great speedy service! Always helpful and very informative.

Auto engine diagnosticOil change
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I yelled at one of the workers and he was so kind to forgive me. I really felt terrible and he dismissed my actions like it was not a big deal. He had long brown hair tied back, earrings, and a goatee. He was working first thing in the AM on 8/2. I appreciated his acceptance of my apology. I loved the free car wash…

Air & cabin filter replacementElectricalAuto engine diagnostic+ Punctuality+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Emissions n oil change... sold me additional filters n wipers... then after spending all this money said didn't pass... if I had known, wouldn't have spent all the money. Now I need to go to a mechanic. Was told I could come back and get Emissions done again. Also had coupon for discount... was told couldn't use that..corporate not ours

Air & cabin filter replacementAuto engine diagnostic
AngelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This Gease Monkey is the greatest place to service your car in the salt lake city county. They will make sure you get the best service at the best price My experience there was amazing, Manager and technicians are there to help do not hesitate to ask if you have a question, Thanks Grease monkey from herriman location for being the very BEST

Auto engine diagnosticOil changeTransmission+ Punctuality+ Quality+ Professionalism
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Gary was great, they got our oil change, wiper blades and emissions all done in lest than 45 minutes. I will be using them from now on!

Auto engine diagnosticOil changeService not listed+ Professionalism
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We love Grease Monkey in Herriman. They are always quick and friendly and love their car wash! We recently bought a car wash membership and love that we receive 15% off our oil changes and other services! We miss the popcorn and such that had to go because of Covid but ya know... the world we live in right now!

Auto engine diagnosticOil changeService not listed+ Punctuality+ Professionalism
Sarah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

second time coming to this location and they have yet to disappoint! all employees and kind and prompt, and help me get in and out fast. they have great prices and help with check engine light diagnosis too!

Air & cabin filter replacementAuto engine diagnosticOil change
TaylorLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys got me in and out in 45 mins. 4 guys all working on my car at once. New battery, oil change, rotated tires, checked my brakes and gave me an honest evaluation of them and said they had plenty of life left. These guys killed it.

Air & cabin filter replacementBatteryBrakes+ Punctuality+ Quality+ Professionalism
Lori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Rating only, no written review.

Great priceAuto engine diagnostic
James4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
ScottLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAir conditioningAuto engine diagnostic+ Punctuality+ Professionalism
Mikelle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Kemal5 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change493—
Air & cabin filter replacement76—
Tires29—
Transmission24—
Auto engine diagnostic18—
Brakes15—
Exhaust9—
Air conditioning9—

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