Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #396Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 1,967 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 41% of auto repair shops.C
41

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.493
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 696
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 493 Google reviews tagged “Oil change” · showing 40

JameyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

UPDATE: this year was no different! We took all three of our family’s cars in for emissions, one differential fluid change, and a transmission fluid change. They recommended potential repairs for a car that didn’t pass (it has since passed, thanks to the recommended fix), and got us in and out in about 10 minutes…

Reasonable priceExhaustOil change+ Punctuality
Aaron15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Grease Monkey was amazing. Will continue to use them for all my service needs.

Great priceOil change+ Punctuality+ Quality+ Professionalism
RubiLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The service was pretty fast and the service people were friendly

Air & cabin filter replacementOil change+ Professionalism
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great

Great priceOil change+ Punctuality+ Professionalism
Tyler13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I refuse to go anywhere else. The whole crew is good at what they do, and I’m never bugged for anything I don’t need. Rob, and Kaleb are awesome 🤘🏼

Reasonable priceAir & cabin filter replacementOil change
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very pleasant atmosphere. The service is fast and prompt. I love the coke and movie theater pop corns !!

Oil change+ Punctuality+ Quality+ Professionalism
JohnLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Quick in and out service! Informed me of issues and recommended service but not pushy at all. Will definitely use them again.

Reasonable priceOil change+ Punctuality+ Professionalism
adjjmqLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

This is my go-to for oil changes. Fast, friendly service and they don't try to upsell you on everything. They also have great complimentary snacks while you wait. Highly recommend them---

Oil change+ Professionalism
Sherm16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

They were excellent and fast. They did the finest job. They took care of everything. And I love the location. I definitely plan to return next time I need service. And I love the popcorn and soda while I waited. The experience was more than I expected.

OverpricedOil change
Cristian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Fast,great costumer service 👍🏼

Oil change+ Punctuality+ Quality+ Professionalism
TiffanyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The only place I will take my car for oil changes and emissions! They have the BEST customer service and never try to upsell me. The free popcorn, drinks, and flower are such an extra special touch! You are all doing such a great job! Don’t change a thing!

Oil change+ Punctuality+ Quality+ Professionalism
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love this place, always has good service and good people! This is my go to place. Heck my kids even ask to go here because they’ve made it so kid friendly. And I love that they give out flowers to ladies, it’s nice to feel special!

Oil change+ Quality+ Professionalism+ Value
Bailee15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Only shop i will go to for oil changes! They are always quick, kind, honest, and respectful.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
BeccaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fast! Great service thanks!

Oil change+ Punctuality+ Quality+ Professionalism
MarcLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service!

Oil change+ Value
CodyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I take all my vehicles to my local Grease Monkey, if they see anything that needs attention, they let know know. Very professional, not push like other companies around town to get maintenance down on your cars. Every chair was taken in the waiting room, was still out of there in 30 minutes, fast.

Oil change+ Professionalism
DavidLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great place always quick to get me in and back on the road.

Oil change+ Punctuality+ Professionalism
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I think Grease Monkey is great. They get me in quickly. They are friendly. They do a great job on my car.

Oil change+ Punctuality+ Quality+ Professionalism
Andrew8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Quick effective service. I'd go back.

TiresOil change
MindiLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The employees are always nice and do a good job in a timely manner. Love the complimentary popcorn and drinks while I wait.

Oil change+ Punctuality+ Professionalism
RyanLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They are always very friendly and helpful. They are fast and efficient. When I have questions they answer them professionally and with valuable information. They send out coupons regularly and look for ways to offer discounts.

Oil change
Kaleb3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We’ve used these guys for years! They are awesome, not pushy at all. Never had an issue. Would definitely recommend!

Air & cabin filter replacementTiresElectrical+ Punctuality+ Quality+ Professionalism
Kimberly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

They're always so fast, and helpful.

Oil change+ Punctuality+ Professionalism
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and excellent customer service

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Melanie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We had a great experience. Everyone was super helpful and kind. I will be returning.

Oil change
Berti12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Expensive, but good work.

Air & cabin filter replacementAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
SamiLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

The staff at the Herriman Grease Monkey are amazing! I will never go anywhere else. They are always super kind, quick, and not pushy! They’ve earned a lifelong customer

Oil change
Candice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have been exclusively going to this specific Grease Monkey in Herriman because of their amazing customer service. I am always greeted quickly and kindly. The whole staff makes the experience positive.

Oil change
Bj7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I take all my cars here. I would give them 6 stars if possible.

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Candace11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Love these guys!!

Air & cabin filter replacementOil changeTires
Armida16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Staff is always polite when I take my car in to get serviced. They are always informative and are always super fast!

Air & cabin filter replacementOil change
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Grease Money in Herriman is amazing. Caleb and his team have given me amazing customer service time and time again. Caleb stayed after work an hour to fix an issue on my truck. The guy is fantastic and knows what he's doing. They have earned my business and I will continue to support them. Thanks for being the best in Herriman!

ElectricalOil change
JeffLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service, incredible value! Competition down the street wanted over twice as much to perform the same service!

Air & cabin filter replacementOil change
Andy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys were really professional! Did it right and gave me some great recommendations. Will be back!

Oil change
JakeLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Grease Monkey saved my life today I will be forever grateful . They did a radiator flush and after the flush it lossend up some of the gunk in my water pump so my Truck started to leak antifreeze it wasn't Grease Monkey's fault but they acted like it was and took care of the cost for my water pump it actually…

Oil change
NickLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

I dropped in for an oil change and emissions inspection, wondering how the wait would be, but I was pleasantly surprised! Not only was the service efficient, but they also offered helpful advice on another issue that wasn't part of their services. It's great to find such friendly and knowledgeable staff when you…

Oil changeService not listed
Wes5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an oil change and started to see a leak in my garage. When I had the car looked at a crack was noticed in the oil filter housing. Called Grease Monkey and was able to get in touch with the owner Gary. He showed amazing customer service and took care of the cost to fix the problem. Easily earned a customer for…

Oil change
AshLocal Guide · 140 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I really enjoy this location I feel like they never rip me off They always take the time to answer questions They never push me to buy anything This is the only place I go to

Oil change
DBCLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All I can say is WOW! These guys went above and beyond for me today! My brake fluid had been leaking and they stated that I needed to take it to a mechanic asap! They explained to me in terms that i could understand as to what I needed to do. They offered to follow me to my mechanics shop, gave me extra fluid to…

Oil change
JaTem8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is fantastic. I won’t get my oil changed anywhere else - the my are quick and professional every time. The free car wash voucher is my favorite part. That car wash is legit!

Oil change+ Quality+ Professionalism

Show more oil change reviews (453 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 3%

Jobs customers hired them for

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