How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREGrease Monkey
Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #396Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 1,967 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Grease Monkey for 8 kinds of job.
Grease Monkey for oil change
Clear ✕All 493 Google reviews tagged “Oil change” · showing 60
UPDATE: this year was no different! We took all three of our family’s cars in for emissions, one differential fluid change, and a transmission fluid change. They recommended potential repairs for a car that didn’t pass (it has since passed, thanks to the recommended fix), and got us in and out in about 10 minutes…
Grease Monkey was amazing. Will continue to use them for all my service needs.
The service was pretty fast and the service people were friendly
Great
I refuse to go anywhere else. The whole crew is good at what they do, and I’m never bugged for anything I don’t need. Rob, and Kaleb are awesome 🤘🏼
Very pleasant atmosphere. The service is fast and prompt. I love the coke and movie theater pop corns !!
Quick in and out service! Informed me of issues and recommended service but not pushy at all. Will definitely use them again.
This is my go-to for oil changes. Fast, friendly service and they don't try to upsell you on everything. They also have great complimentary snacks while you wait. Highly recommend them---
They were excellent and fast. They did the finest job. They took care of everything. And I love the location. I definitely plan to return next time I need service. And I love the popcorn and soda while I waited. The experience was more than I expected.
Fast,great costumer service 👍🏼
The only place I will take my car for oil changes and emissions! They have the BEST customer service and never try to upsell me. The free popcorn, drinks, and flower are such an extra special touch! You are all doing such a great job! Don’t change a thing!
Love this place, always has good service and good people! This is my go to place. Heck my kids even ask to go here because they’ve made it so kid friendly. And I love that they give out flowers to ladies, it’s nice to feel special!
Only shop i will go to for oil changes! They are always quick, kind, honest, and respectful.
Fast! Great service thanks!
Excellent service!
I take all my vehicles to my local Grease Monkey, if they see anything that needs attention, they let know know. Very professional, not push like other companies around town to get maintenance down on your cars. Every chair was taken in the waiting room, was still out of there in 30 minutes, fast.
Great place always quick to get me in and back on the road.
I think Grease Monkey is great. They get me in quickly. They are friendly. They do a great job on my car.
Quick effective service. I'd go back.
The employees are always nice and do a good job in a timely manner. Love the complimentary popcorn and drinks while I wait.
They are always very friendly and helpful. They are fast and efficient. When I have questions they answer them professionally and with valuable information. They send out coupons regularly and look for ways to offer discounts.
We’ve used these guys for years! They are awesome, not pushy at all. Never had an issue. Would definitely recommend!
They're always so fast, and helpful.
Great service and excellent customer service
We had a great experience. Everyone was super helpful and kind. I will be returning.
Expensive, but good work.
The staff at the Herriman Grease Monkey are amazing! I will never go anywhere else. They are always super kind, quick, and not pushy! They’ve earned a lifelong customer
I have been exclusively going to this specific Grease Monkey in Herriman because of their amazing customer service. I am always greeted quickly and kindly. The whole staff makes the experience positive.
I take all my cars here. I would give them 6 stars if possible.
Love these guys!!
Staff is always polite when I take my car in to get serviced. They are always informative and are always super fast!
Grease Money in Herriman is amazing. Caleb and his team have given me amazing customer service time and time again. Caleb stayed after work an hour to fix an issue on my truck. The guy is fantastic and knows what he's doing. They have earned my business and I will continue to support them. Thanks for being the best in Herriman!
Great service, incredible value! Competition down the street wanted over twice as much to perform the same service!
These guys were really professional! Did it right and gave me some great recommendations. Will be back!
Grease Monkey saved my life today I will be forever grateful . They did a radiator flush and after the flush it lossend up some of the gunk in my water pump so my Truck started to leak antifreeze it wasn't Grease Monkey's fault but they acted like it was and took care of the cost for my water pump it actually…
I dropped in for an oil change and emissions inspection, wondering how the wait would be, but I was pleasantly surprised! Not only was the service efficient, but they also offered helpful advice on another issue that wasn't part of their services. It's great to find such friendly and knowledgeable staff when you…
Had an oil change and started to see a leak in my garage. When I had the car looked at a crack was noticed in the oil filter housing. Called Grease Monkey and was able to get in touch with the owner Gary. He showed amazing customer service and took care of the cost to fix the problem. Easily earned a customer for…
I really enjoy this location I feel like they never rip me off They always take the time to answer questions They never push me to buy anything This is the only place I go to
All I can say is WOW! These guys went above and beyond for me today! My brake fluid had been leaking and they stated that I needed to take it to a mechanic asap! They explained to me in terms that i could understand as to what I needed to do. They offered to follow me to my mechanics shop, gave me extra fluid to…
This place is fantastic. I won’t get my oil changed anywhere else - the my are quick and professional every time. The free car wash voucher is my favorite part. That car wash is legit!
Staff was kind and friendly, service was so quick.
Grease Monkey is always professional, and I’m never concerned with their quality. Oil change was really quick, and the free drinks and car wash are a plus as well.
Fast service and friendly staff. I pulled in and pulled out within 20 minutes.
Always fast and very professional.
***REVIEW IS OF SINGLE EXPERIENCE OF WELL OVER 30 VISITS, but is at a level I need to share it. -12/10/2021: I am a very regular customer at both Grease Monkey and their sister-business, Gorilla Car Wash. In my household alone we have 6 (six) passenger vehicles that are all serviced by Grease Monkey at regular…
Awesome service and knowledgable staff.
I had a great experience here with these great people helping me get both of my cars serviced. Even in the sweltering heat I could hear them having a good time as they worked. I really appreciate their professionalism and their positivity.
Absolutely awesome. They topped off all of my fluids and were really fast.
Great service, short waiting time.
They were very professional and detail oriented.
Went to multiple shops none of them had the special filter I needed for my 2021. They saved me almost a 2 month wait for the dealership to change the oil I'm definitely coming here from now on they were super friendly and very fast!
I pulled up and they had a bay ready and waiting. They didn't try to up-sell me, or show me my filter to see "how terrible" it was, or any number of other things that places I've been to before have done, trying to charge me an arm and a leg. They got done faster than they said they would, and the guy at the end was…
They were fast, friendly, and curious. That was my first time there and I will go back.
I’ve been to this location several times and they have always been amazing to work with! Even on busy days when I’ve had to wait they’ve always given me time estimates that they manage to beat, which is nice when trying to plan my day around an oil change or other service. Every employee is polite and professional…
We went in to get an oil change for our trip to Bryce Canyon. We also needed to renew my registration. John happened to be at the store and noticed my dad wearing his Marine Corps Veterans hat. They chatted for a minute and when my dad got ready to pay for the old change, he was told that it was no change and was…
I think that grease monkey does a good job with the service but fall short with the cleaning up the mess made when they change fluids. I understand that the fluids will/can make a mess but if they would spend two minutes wiping up all of the spill then I wouldn’t have to spend five minutes under my car wiping things…
Great customer service. Great communication. Highly recommend.
Been to these guys several times and can recommend them to anyone. Great, honest people and they go above their competitors to make sure you are taken care of.
Every time I’ve gone to this location, they are very helpful and friendly. All three people that I spoke with were very helpful and professional. Probably one of the best experiences at a car shop!
I loved everything about this experience I had with grease monkey in Herriman. All the staff were friendly and wearing they’re face mask which made me feel comfortable. Extremely respectful and cared for my vehicle like their own. I was told 30minutes and it was done in 20 quick professional and worth every single…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 493 | — |
| Air & cabin filter replacement | 76 | — |
| Tires | 29 | — |
| Transmission | 24 | — |
| Auto engine diagnostic | 18 | — |
| Brakes | 15 | — |
| Exhaust | 9 | — |
| Air conditioning | 9 | — |