Analyzing 10,156,54110.2M ReviewsFor 28,80428.8K Experts

Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty97−0.3Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Grease Monkey

Herriman, UT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #363Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 1,967 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 90% of auto repair shops.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 91% of auto repair shops.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 41% of auto repair shops.C
41

Reviews for your job

Customers hired Grease Monkey for 8 kinds of job.

Grease Monkey for transmission

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Transmission”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#353 / 451

All 24 Google reviews tagged “Transmission” · showing 20

Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

***REVIEW IS OF SINGLE EXPERIENCE OF WELL OVER 30 VISITS, but is at a level I need to share it. -12/10/2021: I am a very regular customer at both Grease Monkey and their sister-business, Gorilla Car Wash. In my household alone we have 6 (six) passenger vehicles that are all serviced by Grease Monkey at regular…

Air & cabin filter replacementOil changeTransmission− Professionalism
JoshuaLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Been to these guys several times and can recommend them to anyone. Great, honest people and they go above their competitors to make sure you are taken care of.

Oil changeTransmission
MikeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Friendly place, do a great job!

Air & cabin filter replacementBatteryOil change
RobertLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

I asked if they could flush my transmission, they did, I just wish they could have pulled my oil pan to change the transmission filter. Other than that it was a very fast experience in and out within 15 minutes.

Transmission
PierreLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Was in and out quickly. Was able to handle my transmission fluid change and differential change in under an hour. Great service and communication. Will be back!

Oil changeTransmission+ Punctuality+ Quality+ Professionalism
ValerieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Herriman Grease Monkey has made car maintenance so simple and un-time consuming. Whether it’s having my breaks done, an oil change, or a transmission fluid flush, they are awesome, professional, and very affordable. Truly the nicest guys in the business!! And, they offer a military discount! I’ll never go anywhere else.

Oil changeTransmission
Tracie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very honest and great service!

Transmission+ Punctuality+ Quality+ Professionalism
yvetteLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Staff were professional and the facility was clean. We were in and out of there timely.

Transmission
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Quick, efficient and store is exceptionally clean

Air & cabin filter replacementOil changeTransmission+ Quality+ Professionalism+ Value
AngelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This Gease Monkey is the greatest place to service your car in the salt lake city county. They will make sure you get the best service at the best price My experience there was amazing, Manager and technicians are there to help do not hesitate to ask if you have a question, Thanks Grease monkey from herriman location for being the very BEST

Auto engine diagnosticOil changeTransmission+ Punctuality+ Quality+ Professionalism
EricaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was in and out in 20 to 30 minutes for an oil and transmission fluid change! Honesty with great customer service, can't beat it.

Oil changeTransmission+ Punctuality+ Quality+ Professionalism
Claudia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Moved from S. Salt Lake to Herriman and the reviews brought me to you guys. I did not disappoint for my first time and sure won't be my last. Thank you guys so much. Amazing customer service, and fast maintenance. Thanks for making sure my vehicle is A+ 🙌 see y'all next time.

Air & cabin filter replacementOil changeTransmission+ Quality+ Professionalism+ Value
Megan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Love both this Grease Monkey and the one near the District. The mechanics are so knowledgeable, fast, and helpful. The waiting area is always kept nice and they always throw in a free car wash with your oil change. Super nice business.

Oil changeTransmissionService not listed
ChanelleLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Grease Monkey were fast, professional and thorough! I will always come back for their amazing service!

Oil changeTransmission+ Punctuality+ Quality+ Professionalism
Eric2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Oil changeTransmission+ Quality+ Professionalism
Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Oil changeTransmission+ Professionalism
Kemal5 years ago★★★★★

Rating only, no written review.

BatteryAuto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Elias6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementOil changeTires+ Quality+ Professionalism+ Value
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Air & cabin filter replacementOil changeTransmission+ Quality+ Value
NateLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Oil changeTransmission+ Professionalism

Show more transmission reviews (4 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 57%Overpriced 5%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change493—
Air & cabin filter replacement76—
Tires29—
Transmission24—
Auto engine diagnostic18—
Brakes15—
Exhaust9—
Air conditioning9—

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