Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Grease Monkey logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%67+16.2Value 14%71+10Replies to reviews 7%69+4.9Craft & service penalty83−1.7Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORE

Grease Monkey

Tooele, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.6★ from 560 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Grease Monkey is better than 69% of oil change services.B
69
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Grease Monkey is better than 67% of oil change services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Grease Monkey is better than 83% of oil change services.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Grease Monkey is better than 71% of oil change services.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Grease Monkey is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Grease Monkey is better than 69% of oil change services.B
69

Reviews for your job

Customers hired Grease Monkey for 4 kinds of job.

Grease Monkey for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.30
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 43/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 29

All 10 Google reviews tagged “Air & cabin filter replacement”

Todd12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great staff I always trust with my 2014 Frontier. 118k miles and going strong with regular oil changes at Grease Monkey

Reasonable priceAir & cabin filter replacementOil change+ Professionalism
AshleyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Would definitely recommend to anyone!! Brandon was awesome he gave my little girls a flower survace was fast and efficient the price is unbeatable! I will alwase use greese monkey

Air & cabin filter replacementOil changeTires
Chayslyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I went here to get my oil changed and my tires rotated, and they always have me leaving very appreciative, it’s one of the places I recommend to go for your oil change. I’ve been to Jiffy Lube and the dealership in Tooele and they don’t compare to grease monkey. Grease monkey techs are so quick, respectful, and get…

Air & cabin filter replacementOil changeTires
BrianLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Usually just get an oil change, which is always quick and well priced, especially for synthetic oil. This last time I added the radiator flush, and replaced both air filters. The service was very quick and well done, and the techs are always great to answer questions.

Air & cabin filter replacementOil changeService not listed
Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The staff was great to work with and they were so friendly! Great place!

Air & cabin filter replacementOil change
HeatherLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Super fast, honest service, reasonable price. I won't go anywhere else. They always give an extra flower for my daughter, which she loves!! Love these guys!

Air & cabin filter replacementOil change
michaela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

VERY UNPROFESSIONAL OWNER .shorting a motor of 3.2 quarts of oil..not honoring HIS techs mistake .wont recommended or return...GOOD LUCK. to all who do buisness there..check your dipsticks after a service from there apparently (his words) " there are a lot of vehicles that dont have oil on the dipsticks". 🤷‍♀️

Air & cabin filter replacementOil change− Professionalism
VeronicaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys there were very kind and fast! Was in and out within 15 minutes. They also gave me a flower when I left which totally made my day. Definitely will be going there from here on out!

Air & cabin filter replacementOil changeTires+ Punctuality+ Quality+ Professionalism
JenLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They are fast and professional. They also let us bring our dogs inside while the car was being worked on.

Air & cabin filter replacementOil change+ Punctuality+ Quality+ Professionalism
Rebecca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★

Rating only, no written review.

Air & cabin filter replacementAuto engine diagnosticOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 66%Overpriced 7%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change40—
Air & cabin filter replacement10—
Tires10—
Brakes4—

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